Trakstar Hire vs. Workable

Before, it was a nightmare of spreadsheets, email templates, and needless to say, many many applicants fell through the cracks or left with a bad impression of our firm due to the poor communication. With Trakstar, we're able to easily track where every applicant is in the funnel, collect information on how they are doing, and manage the whole communication process. I love being able to work in both Gmail and in their software and I love how it tracks the conversations so that I can easily go back and review where things are with any given applicant. That said, the product is more geared toward someone that is hiring for one person per role. We make it work, but there is a lot of functionality that doesn't get used because of that

Incentivized

Workable is great at creating job posts and posting them to multiple job boards with a single click and also running paid campaigns on social media platforms to reach passive candidates as well. Workable has a friendly UI and has a very gentle learning curve. It is more appropriate for larger organizations where you need to hire thousands of people a year and need to always have a pipeline of great talent.

Incentivized

• There's a "social footprint" kind of feature that scrubs popular social media tools for content, and aggregates this on the candidate page for a complete view of the candidate's personal brand. That was neat.
• The email and calendar integration was well done. Most people want simple communications (the ability to respond to a candidate from the email client on your mobile device, without the hassle of logging into a platform). The ability to discreetly communicate with the candidates, while maintaining the tags and communications thread on the candidates page was gold. It reminded me a lot of central desktop by how smartly it was executed.
• Increasing reach by blasting the job to multiple job boards (this was included in one of the subscriptions). Great timesaver.

Incentivized

• Workable was extremely user friendly and aesthetically pleasing to use. I had no trouble training or setting up new users, they always caught on quickly.
• You are able to quickly review candidates at a glance with all notes, texts or emails sent at the top of their profile. This made jumping into a job order easy for those who may be out of the loop.
• Workable's customer support is stellar, they offer free training and very timely responses for any questions or concerns you may have.

Incentivized

• Once you activate a sponsored job post, it "appears" to stay live, even if the sponsorship ends. Makes it difficult to see what's live and to track spend.
• Doesn't link with our HRIS (Paycor)
• Wish there was a better method to create a formal application besides the questionnaire option.

Incentivized

• Candidate timeline history - you could say it's a double-edged sword. I love that I can follow how a candidate has progressed through the process and see all the notes, correspondence, and stage updates on one page, but it's also too much information sometimes. I wish there was a way that I could just filter it to see email history, for example.
• Workable going to spam - if you or your client select the option that "hides" your email address in Workable email correspondence, sometimes candidate emails go straight to candidate's spam folders. I try to warn clients and candidates ahead of time about this, but it would be great if it didn't happen at all!
• People Search - it's a great tool when it works, but oftentimes it brings up candidate search details that are no longer valid or true (out of date resumes, closed email accounts).

Incentivized

We have not renewed our subscription for Recruiterbox. Although it is a great platform with great customer service, it does not have the functionality our company needs to be able to scale and there weren't plans to develop that functionality soon.

Incentivized

It's become a part of the fabric of our hiring process and we are growing like crazy! Once we have a working platform in place the cost of the change management typically far out weighs the benefits derived from the change! It's especially hard to change a process with employees who are not key stake holders, they are alway hesitant to invest time in a new product they are only going to use once in a while. With that said if something else came along with benefits far and above workable that we would gain a clear lift in productivity and capabilities we would make the change, we've done it with other parts of our tech stack

Incentivized

Recruiterbox is extremely easy to use and to learn. The only function that is difficult to use, even once you have the hang of the system, is reporting.

Incentivized

One thing, it just works as advertised. AI integration makes the work more easier, and we will be able to process the applications more faster with the help of AI.

The customer service has always been fantastic. We were always taken care of and no issue or problem went unsolved.

Incentivized

I have never had to rely on Workable's support team so I cannot attest to this. I have never had to rely on Workable's support team so I cannot attest to this. I have never had to rely on Workable's support team so I cannot attest to this.I have never had to rely on Workable's support team so I cannot attest to this. I have never had to rely on Workable's support team so I cannot attest to this.

Incentivized

Recruiterbox does not have as many features as other products I have used, however I would rate it very strong for ease of use. If you need something simple & out of the box, I had no complaints. I also experienced very few, if any, bugs while using the product.

Incentivized

Workable was an excellent tool for our start-up. It was cost effective but very user-friendly. It wasn't a difficult sell to ensure our hiring managers would utilize the tool, and I particularly liked the inbox feature to stay organized. I rated Workable very highly, though as our company grew exponentially, we did go in a different direction.

Incentivized

• There has not been a high enough return on investment from Recruiterbox to know if the results shown during recruitment have been adequate.
• Recruiterbox represents an improvement in our ROI of 3, and was previously at 2, which equates to 100% more profit for the company. It is still low, but may eventually increase.

Incentivized

• There is a relatively large improvement in our ROI impact collected in the last few months of using Workable relative to the first few months that the platform was being used to manage the recruitment process.
• Such improvement is possibly due to the fact that the results of hiring processes from months ago are being shown directly in the job performance of new employees.

Incentivized