Traqq vs. When I Work

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Traqq
Score 9.3 out of 10
Small Businesses (1-50 employees)
According to the vendor, Traqq is a software solution specifically developed for businesses and organizations seeking enhanced time tracking capabilities and employee monitoring functionality. Its main purpose lies in accurately recording work hours, overseeing employee actions, facilitating team management operations, and generating advanced analytical reports. Equally suitable for enterprises of any scale as well as agencies with remote staff members, small teams or individual freelancers…
$4.90
per month per seat
When I Work
Score 8.8 out of 10
N/A
When I Work is a way for businesses to schedule, track time and attendance, and communicate with their hourly employees. The schedule and time clock is placed in every employee's pocket with When I Work's iOS and Android apps. It can be used to keep track of time off, employee availability, and manage shift swaps with a few clicks. When I Work integrates with payroll providers to streamline the process and avoid human error.
$2.50
per month per user
Pricing
TraqqWhen I Work
Editions & Modules
No answers on this topic
Essentials
$2.50
per month per user
Essentials + Attendance
$4
per month per user
Pro
$5
per month per user
Pro + Attendance
$7
per month per user
Premium
$8
per month per user
Premium + Attendance
$10
per month per user
Offerings
Pricing Offerings
TraqqWhen I Work
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
TraqqWhen I Work
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Score 9.5 out of 10
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Score 9.6 out of 10
Enterprises
TimeCamp
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Score 8.7 out of 10
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All AlternativesView all alternativesView all alternatives
User Ratings
TraqqWhen I Work
Likelihood to Recommend
9.4
(27 ratings)
9.0
(24 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
8.7
(19 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
TraqqWhen I Work
Likelihood to Recommend
Traqq
Traqq is a great system when you are in the field of education. In my experience, it has saved me countless hours of figuring out how to remember the timezone my employees and students are located in. I used to use a written spreadsheet of each employee's timezone and one of those random timezone calculators. Being able to modify Traqq based on my employees' timezone, my timezone, and our company's timezone (the technical "working hours") has been a game-changer.
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When I Work
I recommend When I Work to those companies that are looking for a way to manage work schedules and want to increase the productivity of all employees. This is an important platform that would bring excellent results to small, medium and large companies. This is a constant monitoring system which allows employees to complete their tasks in the indicated time, When I Work sends automated alerts when an employee is not complying with their tasks and this allows us to know exactly the productivity we are having in each one of the sectors. It is an excellent platform for planning and administration of working hours, it has a very easy-to-use UI that allows schedules to be easily managed. Without a doubt, When I Work would be a perfect implementation for any sector or company, since it has a lot of potential to collect exact data on compliance with working hours.
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Pros
Traqq
  • Gave me a detailed report of my daily activities, even hours of productivity.
  • My clients were not left behind every step of the way in my project. They had access to my activities and knew the periods I was inactive and even the apps I visited (although they blurred the screen, my clients were aware along the line, I visited a couple of applications) I loved that Traqq is conscious of its user's privacy. This is something you don't see in all Tracking apps.
  • Helps me track my hours effectively. This way, I had no issues on paydays because I was receiving the exact money for the exact time I worked. This is the big deal for me because no one like to work really hard and be underpaid, and neither does anyone want to overpay a lazy freelancer. I really love this about Traqq.
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When I Work
  • When I Work allowed me to color-code each employee's schedule.
  • When I Work allowed me to show who was "off" during what time of day. This was essential for morale, as our event included 16-18 hour days, and I wanted to show that everyone had down time each day.
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Cons
Traqq
  • Lack of a clear option for dark mode, which would be useful to reduce eye strain as the app is predominantly white.
  • No options to increase or decrease the level of detail in reports, which would be nice to change depending on what kind of report is being sent.
  • Whilst the timeline is clear, it would be nice if it was a bit bigger, and perhaps if it highlighted key parts of the day.
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When I Work
  • You cannot view inactive employees on the app.
  • When pulling up the schedule on the app, it defaults to Tuesday when the screen is done loading.
  • If you pull up an individual's schedule it removes your default settings. For example, I have mine set to just my store, but if I need to see an employee's schedule it resets those defaults. You're always looking at the last schedule you pulled up.
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Likelihood to Renew
Traqq
No answers on this topic
When I Work
It's a powerful tool for employee management and intuitive to use.
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Usability
Traqq
No answers on this topic
When I Work
While it's one of the better apps, my only complaint is the icon layout of the dash; mouseover sometimes doesn't work for my system.
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Support Rating
Traqq
No answers on this topic
When I Work
Every time I contact When I Work staff with an issue, someone is there with a quick solution to my problem. I love the chat feature. I can continue to work on other things while the When I Work representative assists me.
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Implementation Rating
Traqq
No answers on this topic
When I Work
Make certain your team knows how to turn off alerts and utilise the system.
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Alternatives Considered
Traqq
So I have used Jibble and Time Doctor for time tracking, but none of these would reflect the reasons for low/high performance of the employees as Jibble is just a time clock, and the Time Doctor won't yet make reports and send them to superiors right away. Traqq solves it. Honestly, I have never come across any software competing with functionalities like Traqq yet.
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When I Work
When I Work seemed a bit easier to implement for our team and employees. When I Work had all the things we needed without a lot of the bells and whistles that we wouldn't really utilize. When I Work was also a bit more affordable for our budget. Overall, it was the better choice.
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Return on Investment
Traqq
  • I've been able to get things done faster with Traqq. One of my clients made a comment a while back(I asked for her permission before posting this). She said, "I loved how I don't get to pay freelancers for doing nothing, now I pay employees according to the quality of work I receive". We both laughed about it though, but I believe that's a positive impact on her.
  • I've been able to write more, knowing that my clients can see my major moves. My main aim is to impress my employers to get good feedback in return and Traqq helps me greatly in that area.
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When I Work
  • Has cut down on the time I spend scheduling.
  • Makes estimating payroll simple.
  • Is convenient for staff to use because they can utilize it on their own device.
  • Allows for messaging as well, which helps get the word out about numerous things, not just scheduling issues.
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ScreenShots

Traqq Screenshots

Screenshot of Activity Page: Browse your team's and your own timesheet, screenshots and screen-recordings. Timesheet corresponds to worked hours and average productivity level during those hoursScreenshot of Apps & Websites: Browse your team's piechart stat of their used of apps & websites during the working hoursScreenshot of Dashboard: Get a quick insight into your team members' status (online/offline), their groups, top-used apps & website, total worked hour within your preferred period of time, average worked hours per day, average tracked activity levelsScreenshot of People tab: Add team members, manage members' roles, groups, hourly rate, and invitationsScreenshot of Setting tab: Choose whether you like to keep the apps & web tracking, screenshot, and screen-recording features for your companyScreenshot of Support page: Find variety of subjects we could assist you with, through step-by-step instructions