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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Tricentis Tosca

    Score8.8 out of 10
    N/ATricentis Tosca provides an approach to test automation that is AI-powered, codeless, and end-to-end so it can test everything in a complex IT landscape, to ensure business processes work flawlessly no matter where changes occurs. Its 160+ technology support helps users test everything at the UI, API and data layer, including virtually any enterprise, custom, homegrown and mobile application. With its model-based approach, Tosca enables business, QA and IT teams to…N/A

    Twilio

    Score7.8 out of 10
    N/ATwilio offers a CPaaS and CCaaS solution, with the combination of its programmable Voice, Video, and Messaging APIs, as well as the Twilio Flex cloud contact center. Additional capabilities include Twilio's Elastic SIP Trunking, as well as API for WhatsApp.

    $0

    per min per participant

    Pricing
    Tricentis ToscaTwilio
    Editions & Modules
    No answers on this topic
    Programmable Video
    $0.0015
    per min per participant
    WhatsApp Business API
    $0.0042
    Per WhatsApp Template message sent
    WhatsApp Business API
    $0.005
    Per WhatsApp session message
    Elastic SIP Trunking
    $0.007
    Per min for termination
    Programmable Messaging
    $0.0075
    per message sent or received
    Programmable Voice
    $0.0085
    per minute to receive a call
    Programmable Voice
    $0.013
    per min to make a call
    Elastic SIP Trunking
    $0.045
    Per min for origination
    Twilio Conversations
    $0.05
    per active user per month
    Twilio Authy
    $0.09
    per authentication
    Programmable Wireless
    $0.1
    per MB
    Twilio Flex (Contact Center)
    $1
    per active user hour (5000 hours free)
    Programmable Wireless
    $2.00
    per SIM card
    Twilio SendGrid Email API
    $14.95
    per month up to 100k emails. (Up to 40k emails free for 30 days)
    Twilio SendGrid Marketing Campaigns
    $15
    per month for 5,000 contacts and 15,000 emails. Your first 2,000 contacts are free
    Twilio Flex (Contact Center)
    $150
    per named user per month (5000 hours free)
    Offerings
    Pricing Offerings
    Tricentis ToscaTwilio
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptionalOptional
    Additional Details—1. Pay-as-you-go pricing: Simple usage-based pricing without contracts. 2. Volume discounts: Discounts trigger as usage grows. 3. Free trial credit that includes full API access.
    More Pricing Information
    Community Pulse
    Tricentis ToscaTwilio
    Considered Both Products
    Tricentis
    No answer on this topic
    Twilio
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    39 Answers
    90%
    Would buy again
    66 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    34 Answers
    91%
    Delivers good value for the price
    58 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    41 Answers
    95%
    Happy with the feature set
    69 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    29 Answers
    87%
    Lived up to sales and marketing promises
    45 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    35 Answers
    88%
    Implementation went as expected
    56 Answers
    Features
    Tricentis ToscaTwilio
    Automation Testing
    Comparison of Automation Testing features of Tricentis Tosca and Twilio
    Feature
    Tricentis Tosca
    7.5
    27 Ratings
    12% below category average
    Twilio
    -
    Ratings
    Record and Automate7.526 Ratings00 Ratings
    Multi-Browser Testing8.627 Ratings00 Ratings
    Mobile Testing8.024 Ratings00 Ratings
    Test Scheduling8.328 Ratings00 Ratings
    Test Management7.424 Ratings00 Ratings
    CI/CD Tool Integration9.425 Ratings00 Ratings
    Integrated Version Control1.01 Ratings00 Ratings
    Parallel Testing8.526 Ratings00 Ratings
    Object Recognition8.827 Ratings00 Ratings
    Data-Driven Testing8.327 Ratings00 Ratings
    Real Device Testing7.418 Ratings00 Ratings
    Testing Reports & Analytics6.627 Ratings00 Ratings
    Best Alternatives
    Tricentis ToscaTwilio
    Small Businesses
    BrowserStack
    Score8.5 out of 10
    Telegram
    Score8.8 out of 10
    Medium-sized Companies
    BlazeMeter
    Score8 out of 10
    Telegram
    Score8.8 out of 10
    Enterprises
    BlazeMeter
    Score8 out of 10
    Telegram
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Tricentis ToscaTwilio
    Likelihood to Recommend
    8.9
    (43 ratings)
    8.1
    (94 ratings)
    Likelihood to Renew
    9.5
    (6 ratings)
    7.5
    (5 ratings)
    Usability
    8.2
    (37 ratings)
    9.5
    (10 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    8.0
    (38 ratings)
    Support Rating
    10.0
    (2 ratings)
    5.7
    (16 ratings)
    In-Person Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    9.5
    (2 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Tricentis ToscaTwilio
    Likelihood to Recommend
    Tricentis
    I still love to test some desktop applications as well as API's with Tosca. For web applications Tosca is OK but there are better alternatives. As a user, Tosca is really great to work with as you can set up a clean project quite fast. It is also quite easy to make a mess as a non-experienced user, using configurations (but in the wrong way), using TCD (but in the wrong way). It would help if there was more focus on generic test automation fundamentals, many more clear examples and instead of just mentioning the best practices, make users really understand the best practices so they know how and when to (not) apply them.
    Incentivized
    Read full review
    Twilio
    I have tried other competitors. But I always end up going back to Twilio because I feel like it is dependable, easy to use, and, has competitive pricing. The only time I wouldn't recommend Twilio to someone as if they are completely inexperienced about using webhooks or APIs. Because you can't really just sign up and start using Twilio without connecting it to another platform first.
    Incentivized
    Read full review
    Pros
    Tricentis
    • Ease of maintenance with the help of Reusable TestStep Blocks (Libraries)
    • Flexible and scalable execution infrastructure to support organizations to ramp up or ramp down the resources based on the requirement.
    • Various certification courses available on Tricentis Academy to enable users to learn all the available products based on the role desired by the user.
    • Creation of Execution packs based on the type of testing cycle
    • AI enabled test case designing with features like test case generation using plain text prompts.
    • With the help of co pilot, we can now auto generate complex TQL.
    • Co pilot will summarize what a given test cases will do when executed.
    Incentivized
    Read full review
    Twilio
    • Easy to see my team in one place, when they log in and out and what call status they are in.
    • Twilio is a simple, user friendly way to log in and out of work activities.
    • Excellent services and support.
    • The omnichannel feature which allows agents to get request from all channels.
    Incentivized
    Read full review
    Cons
    Tricentis
    • Documentation - struggled multiple times with features not explained very well, or not explained at all
    • The only support is on Tricentis Forums, where, sometimes, based on 'luck' - you will open a support case, and wait few days until you get the chance to speak with someone from Tricentis and show case your issue
    Incentivized
    Read full review
    Twilio
    • Control panel. Often, navigating through lists is challenging. I want endless scrolling, not pagination.
    • Conversational intelligence service require a Language. I would like it to detect it.
    • We would like to have some credit on clients that chose to use their own Twilio account.
    Incentivized
    Read full review
    Likelihood to Renew
    Tricentis
    Tricentis Tosca has consistently delivered value through its model‑based, low‑code automation, strong SAP ECC/S/4HANA and Fiori support, and the ability to reuse test assets across regression, upgrades, and transformation projects. Its coverage across SAP, Web, APIs, and desktop within a single platform reduces tool sprawl and maintenance effort, while features like risk‑based testing, CI/CD integration, and business‑readable tests align well with our quality and release goals
    Incentivized
    Read full review
    Twilio
    Unless we can get this handled quickly -- less than 1 week -- we will likely switch to another provider who, in my opinion, we'll have to spend close to $3,000 in development time to build a new integration for texting. Our clients need texting and I feel Twilio has failed us miserably.
    Incentivized
    Read full review
    Usability
    Tricentis
    Tricentis Tosca supports a large number of technologies and applications. it is easier to start and progress on test automation using Tosca. It is a codeless tool which makes it easier to learn for even a entry level engineer.The modular approach makes it easier to create test cases and maintain them for future enhancements.
    Incentivized
    Read full review
    Twilio
    Twilio has well documented APIs and examples. There are several tutorials, videos and Q&As regarding their services. So, usability is very good. I must say that advanced knowledge of telephony, API/Programming and error-handling is essential to make good use of Twilio. It's not just plug-and-play unless you are integrated with a system that has all of the programming built for it.
    Incentivized
    Read full review
    Performance
    Tricentis
    No answers on this topic
    Twilio
    Twilio executes what it is designed to do: send SMS messages at scale while providing very good deliverability. I believe that Twilio is very good at what we use for adding SMS messages to our comms strategy. We can see those messages get opened and replied to, which is exactly what we are looking to achieve.
    Incentivized
    Read full review
    Support Rating
    Tricentis
    Tricentis team was very supportive. Support is expensive but they helped us at many level. Setting up timeline, implementation, precise questions on automation challenges. We had an account manager and technical people we could as to talk to. Support was generally timely and helping. They often proposed to come on site to help us which would cost more but could be helpful
    Incentivized
    Read full review
    Twilio
    I have not had to communicate with Twilio support in the last 3 years but my past experience with them has been very positive. They replied to my previous requests promptly and kept me well informed to resolve my inquiries. With their documentation that's available, I hardly imagine why anyone would need to contact support since it's all there in a concise and easy to understand format. It would probably take you longer to type out a support ticket than to just open their doc websites.
    Incentivized
    Read full review
    In-Person Training
    Tricentis
    It would be better if the support is betterIt would be better if the support is betterIt would be better if the support is betterIt would be better if the support is betterIt would be better if the support is betterIt would be better if the support is betterIt would be better if the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is better
    Incentivized
    Read full review
    Twilio
    No answers on this topic
    Online Training
    Tricentis
    okIt would be better if the support is betterIt would be better if the support is betterIt would be better if the support is betterIt would be better if the support is betterIt would be better if the support is betterIt would be better if the support is betterIt would be better if the support is betterIt would be better if the support is betterIt would be better if the support is betterIt would be better if the support is better
    Incentivized
    Read full review
    Twilio
    No answers on this topic
    Implementation Rating
    Tricentis
    No answers on this topic
    Twilio
    The developer APIs and SDKs are super easy to follow.
    Incentivized
    Read full review
    Alternatives Considered
    Tricentis
    Tricentis Tosca is codeless and therefore easier to use. It's a great tool for people that would start doing automation and have no coding background. It seems like it has the same capabilities as other test automation suites but I felt it lacked a bit of capabilities on the test management suite such as defects test suites organizations etc
    Incentivized
    Read full review
    Twilio
    We evaluated many fundraising-based text-to-give programs and found the subscriptions prohibitively expensive for our small scale and uncertain first few years of development. While we may be willing to invest that kind of money after discovering how things work, we're happy with Twilio now and have no desire to start over.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Tricentis
    No answers on this topic
    Twilio
    Being in South Africa, direct local currency support would be nice
    Incentivized
    Read full review
    Return on Investment
    Tricentis
    • It really had a very good impact on our ROI. We were able to automate most of the apps and layers with in it and get a very short execution time which led to increased releases with in short span of time.
    • Time to market really improved and efficiency of developing scripts was not too bad.
    • With built in test dashboards, it was easy to pull metrics and share the insights with management.
    Incentivized
    Read full review
    Twilio
    • We found that associates who had the opportunity to respond to a survey about their assigned job were 37% more likely to return to a job site
    • We were able to reduce the number of resources required to manually respond to associates using Twilio Studio, so those resources could have more time to complete other tasks
    • We were able to scale the number of associates who received survey messages at least by a factor of 8 without increasing our resource demand
    Incentivized
    Read full review
    ScreenShots

    Tricentis Tosca Screenshots

    Screenshot of where no-code, model-based test automation separates the technical information of an application into reusable, no-code modules that can be updated as applications change, which auto-updates test cases.Screenshot of a test case design for risk optimization - this displays a flexible testing model that enables fast, easy test case creation and maintenance and reduces risk in app releases.Screenshot of requirements coverage for risk optimization - this enables users to prioritize requirements by business risk/ impact, understand what is needed to test, and gain business insight on defects to ensure smarter and faster release decisions.Screenshot of Vision AI - AI powered test automation using patented neural network technology to deliver resilient UI automation. Includes self-healing AI capabilities.Screenshot of service virtualization, which enables users to build realistic, simulated services in minutes to remove bottlenecks and run end-to-end tests faster in the software development lifecycle.Screenshot of test data management. This offers test data when it is needed and helps keep track of the data as it gets consumed across end-to-end business processes.

    Twilio Screenshots

    Screenshot of the “Explore Products” section, which is where to build products.Screenshot of the optional drag-and-drop visual editor and code editor.Screenshot of Flex, which is a programmable Contact Center that puts you in control.