UniFi Cloud Gateways vs. Zscaler Internet Access

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
UniFi Cloud Gateways
Score 8.2 out of 10
N/A
Ubiquiti Networks supports enterprise network security and wireless WAN via the WiFi integrated UniFi Cloud Gateways, including the Dream Router 7, and the UniFi Express 7.N/A
Zscaler Internet Access
Score 8.7 out of 10
N/A
Zscaler Internet Access™ (ZIA) is a secure web gateway (SWG), delivering cloud native cyberthreat protection and zero trust access to the internet and SaaS apps.N/A
Pricing
UniFi Cloud GatewaysZscaler Internet Access
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
UniFi Cloud GatewaysZscaler Internet Access
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
UniFi Cloud GatewaysZscaler Internet Access
Features
UniFi Cloud GatewaysZscaler Internet Access
Identity Management
Comparison of Identity Management features of Product A and Product B
UniFi Cloud Gateways
-
Ratings
Zscaler Internet Access
5.0
2 Ratings
56% below category average
Multi-Factor Authentication00 Ratings5.02 Ratings
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
UniFi Cloud Gateways
-
Ratings
Zscaler Internet Access
10.0
2 Ratings
10% above category average
Endpoint Detection and Response (EDR)00 Ratings10.02 Ratings
Threat Intelligence
Comparison of Threat Intelligence features of Product A and Product B
UniFi Cloud Gateways
-
Ratings
Zscaler Internet Access
8.4
137 Ratings
8% above category average
Network Analytics00 Ratings8.4137 Ratings
Threat Recognition00 Ratings8.2134 Ratings
Vulnerability Classification00 Ratings8.4120 Ratings
Automated Alerts and Reporting00 Ratings8.4130 Ratings
Threat Analysis00 Ratings8.8128 Ratings
Threat Intelligence Reporting00 Ratings8.6127 Ratings
Automated Threat Identification00 Ratings8.5124 Ratings
Zero Trust Security
Comparison of Zero Trust Security features of Product A and Product B
UniFi Cloud Gateways
-
Ratings
Zscaler Internet Access
8.9
160 Ratings
2% above category average
Continuous Verification00 Ratings8.6147 Ratings
Secure Web Gateways00 Ratings8.9142 Ratings
Network Flow Control00 Ratings8.8132 Ratings
Network Traffic Analysis00 Ratings8.6133 Ratings
Segmentation Leveraging00 Ratings8.2119 Ratings
Admin Access Control00 Ratings9.0141 Ratings
Network Data Encryption00 Ratings8.9129 Ratings
Network Topology Mapping00 Ratings10.02 Ratings
Best Alternatives
UniFi Cloud GatewaysZscaler Internet Access
Small Businesses

No answers on this topic

ThreatLocker
ThreatLocker
Score 9.4 out of 10
Medium-sized Companies
Quantum Firewalls and Security Gateways
Quantum Firewalls and Security Gateways
Score 9.3 out of 10
Palo Alto Networks Prisma Access
Palo Alto Networks Prisma Access
Score 8.3 out of 10
Enterprises
Quantum Firewalls and Security Gateways
Quantum Firewalls and Security Gateways
Score 9.3 out of 10
Palo Alto Networks Prisma Access
Palo Alto Networks Prisma Access
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
UniFi Cloud GatewaysZscaler Internet Access
Likelihood to Recommend
9.0
(12 ratings)
8.9
(183 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(4 ratings)
Usability
8.0
(2 ratings)
8.4
(167 ratings)
Availability
-
(0 ratings)
7.3
(1 ratings)
Performance
-
(0 ratings)
5.5
(1 ratings)
Support Rating
10.0
(1 ratings)
8.2
(8 ratings)
Online Training
-
(0 ratings)
7.3
(1 ratings)
Implementation Rating
-
(0 ratings)
7.3
(1 ratings)
Configurability
-
(0 ratings)
7.3
(1 ratings)
Product Scalability
-
(0 ratings)
7.3
(1 ratings)
Vendor post-sale
-
(0 ratings)
7.3
(2 ratings)
Vendor pre-sale
-
(0 ratings)
7.3
(2 ratings)
User Testimonials
UniFi Cloud GatewaysZscaler Internet Access
Likelihood to Recommend
Ubiquiti Networks
Ubiquiti's wireless WAN solution is suitable for usage in businesses of all sizes. Smaller businesses may not profit as much from the integration of Wi-Fi devices due to the high expense of doing so, hence the cost-benefit analysis favors larger businesses. In big and medium-sized businesses, having access to such tools improves network security and administration by allowing for several, conceptually separate networks to be managed and made available from a single Wi-Fi access point.
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Zscaler
It's best suited for a distributed remote workforce, securing internet access for users from anywhere. Suitable for highly regulated industries, such as banking and Healthcare. Not a good fit for an organisation where most of its legacy is in an on-premises environment. Bandwidth-intensive industries like media/entertainment firms.
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Pros
Ubiquiti Networks
  • Automatically load balances based on band. Makes it simple to spread out users.
  • Updates can be set to automatic or manual. Automatic uses rolling updates, happens every time we update the controller.
  • Continually add new features and improvements with their FREE software upgrades
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Zscaler
  • Single Pane of Glass Management - Everything is very easy to access and monitor the entire environment from an internet security perspective.
  • Install Flexibility - We can and do install Zscaler Internet Access on both our client devices as well as our SD-WAN appliances and servers. This allows us to control internet security even on devices without an agent in our networks.
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Cons
Ubiquiti Networks
  • Supply can be a problem, especially for new products. We have had to sometimes wait for months for supply to come in.
  • No phone support. Only email/chat. can be frustrating sometimes just texting someone, but have not had to contact them very often.
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Zscaler
  • The logs feel kind of lack luster
  • When issues are arising with SSL Inspection, logs show everything working despite end user experience
  • Could use some kind of global find functionality or something that would allow you to search the entire configuration for matching URLs and the like
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Likelihood to Renew
Ubiquiti Networks
No answers on this topic
Zscaler
While Zscaler Internet Access (ZIA) delivers critical value in cloud security and RBI compliance, I rate renewal likelihood 7/10 due to evolving needs versus platform limitations. Below is my rationale:
Key Gaps:
1. Advanced Threat Costs:
ZIA’s add-ons (e.g., Advanced DLP, Sandboxing) incur 35%+ cost premiums – straining budgets as transaction volumes (UPI/iMobile) grow 50% YoY.
2. API Banking Scalability:
ZIA’s API rate limits throttle real-time policy sync during UPI peaks (10K+ TPS), forcing workarounds for finacle integrations.
3. RBI Future-Proofing:
Limited native support for upcoming digital rupee (CBDC) security rules requires custom development, increasing compliance overhead.
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Usability
Ubiquiti Networks
The interface is user friendly and the ability to access cloud interface from anywhere in the world is a solid plus for UniFi Cloud Gateways.
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Zscaler
The application is easy to install and configure on all Windows devices. To troubleshoot any internet issue, we can easily collect all the relevant logs from Zscaler and check the exact issue. The only problem is with the uninstall, as a dedicated crew needs to provide the password.
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Performance
Ubiquiti Networks
No answers on this topic
Zscaler
There are often performance issues reported
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Support Rating
Ubiquiti Networks
We have not needed to contact support, except to replace one device that was damaged in shipping. The company immediately issued an RMA without delay, and we had our replacement product within a week
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Zscaler
Zscaler's ZIA support is quick and knowledgable. They respond within 1-2 hours of you submitting your ticket. They are very thorough and are typically ready to jump on a live troubleshooting session. Our ZIA platform and how we use is it unique so at times tickets can be open for weeks but we alway get quality support compared to other unrelated product support in our enterprise
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Alternatives Considered
Ubiquiti Networks
In the past, we used D-Link wi-fi devices, where centralized management was not possible, distributing the same SSID through several devices. Which cost configuration time and instability in the use between one point and another, because eventually, this transition between a device and another by a client was not transparent and functional as it is today with the Ubiquiti solution.
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Zscaler
Zscaler Intenet Access outperformed the competition due to its lightning-fast policy delivery and cross-compatibility. It is easy to track employee usage and block unnecessary websites, reducing company internet usage. Zscalar installed on every system increases cloud-based software bandwidth, decreasing user turnaround time and increasing efficiency.
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Return on Investment
Ubiquiti Networks
  • Huge cost savings. Buy it once and you are done, no annual renewals.
  • Extremely reliable and scalable. We went from 0 to 900 Chromebooks in 2 years.
  • Very little maintenance, set it and forget it. Allows us to focus on other tasks.
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Zscaler
  • Has allowed us to remove other products that were suboptimal
  • Saved us money overall by stacking it with other Zscaler products
  • Created a more secure work environment for our users through intelligent internet policies that are not needlessly restrictive while still maintaining security best practices
Read full review
ScreenShots

Zscaler Internet Access Screenshots

Screenshot of an overview of Zscaler Internet Access (ZIA), a cloud native security service edge (SSE) solution that builds on a decade of secure web gateway leadership. Offered as a scalable SaaS platform through Zscaler's security cloud, it replaces legacy network security solutions, preventing advanced attacks and data loss with a comprehensive zero trust approach. ZIA is integrated into the Zscaler Zero Trust Exchange™ to provide superior defense-in-depth, secure connectivity, end user experience, and administrative visibility and control.