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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Unitrends

    Score7.7 out of 10
    N/AThe Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.N/A

    UpSafe (discontinued)

    Score8.5 out of 10
    N/AUpSafe was a solution for storing and backing up data stored in Gmail, Google Drive, Google Contacts, and Google Calendar, or Outlook. It has been discontinued.N/A
    Pricing
    UnitrendsUpSafe (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    UnitrendsUpSafe (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    UnitrendsUpSafe (discontinued)
    Considered Both Products
    Kaseya
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    170 Answers
    No answers on this topic
    Delivers good value for the price
    91%
    Delivers good value for the price
    164 Answers
    No answers on this topic
    Happy with the feature set
    93%
    Happy with the feature set
    178 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    154 Answers
    No answers on this topic
    Implementation went as expected
    87%
    Implementation went as expected
    156 Answers
    No answers on this topic
    Features
    UnitrendsUpSafe (discontinued)
    Data Center Backup
    Comparison of Data Center Backup features of Unitrends and UpSafe (discontinued)
    Feature
    Unitrends
    7.5
    360 Ratings
    11% below category average
    UpSafe (discontinued)
    -
    Ratings
    Universal recovery6.8302 Ratings00 Ratings
    Instant recovery8.7290 Ratings00 Ratings
    Recovery verification7.3288 Ratings00 Ratings
    Business application protection6.5262 Ratings00 Ratings
    Multiple backup destinations8.0268 Ratings00 Ratings
    Incremental backup identification8.3338 Ratings00 Ratings
    Backup to the cloud6.5213 Ratings00 Ratings
    Deduplication and file compression8.0326 Ratings00 Ratings
    Snapshots7.3243 Ratings00 Ratings
    Flexible deployment7.37 Ratings00 Ratings
    Management dashboard6.17 Ratings00 Ratings
    Platform support9.07 Ratings00 Ratings
    Retention options7.57 Ratings00 Ratings
    Encryption8.36 Ratings00 Ratings
    Best Alternatives
    UnitrendsUpSafe (discontinued)
    Small Businesses
    BDRShield
    Score6.5 out of 10
    Backupify
    Score5.6 out of 10
    Medium-sized Companies
    Bacula Enterprise
    Score8.6 out of 10
    Spanning Backup
    Score7.4 out of 10
    Enterprises
    Bacula Enterprise
    Score8.6 out of 10
    Veeam Data Cloud for Azure
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    UnitrendsUpSafe (discontinued)
    Likelihood to Recommend
    8.0
    (372 ratings)
    8.5
    (9 ratings)
    Likelihood to Renew
    8.9
    (25 ratings)
    -
    (0 ratings)
    Usability
    8.3
    (16 ratings)
    -
    (0 ratings)
    Availability
    6.2
    (2 ratings)
    -
    (0 ratings)
    Performance
    5.6
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    7.9
    (23 ratings)
    8.3
    (4 ratings)
    Online Training
    7.1
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.7
    (12 ratings)
    -
    (0 ratings)
    Configurability
    7.1
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    5.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    3.8
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    UnitrendsUpSafe (discontinued)
    Likelihood to Recommend
    Kaseya
    We have a traditional stack and pretty typical needs as a manufacturer. I have used and evaluated everything out there, but the Unitrends solution fits very well and was competitively priced. I would think if it fits us, it could fit anyone like us with a similar stack.
    Incentivized
    Read full review
    Discontinued Products
    If your company is using a lot of G-suite products such as Gmail, Google Drive, etc..., it's easy to backup your important documentations and texts from email via Free Gmail Backup. You can also schedule your backup automatically. Very easy to use. One downside is this is only for Google users.
    Incentivized
    Read full review
    Pros
    Kaseya
    • It has fully automated and customizable dashboards that can run with less administrative attention.
    • It should be able to run on virtual machines or be deployed as a virtual machine within MS Azure or AWS.
    • It's AI-based ransomware detection helps to understand data characteristics and alerts for ransomware attacks.
    Incentivized
    Read full review
    Discontinued Products
    • Google Cloud Account backup app.
    • All-in-one solution to backup your Google Account.
    • Able to restore the whole Google account or just selected files or emails in a few clicks.
    Incentivized
    Read full review
    Cons
    Kaseya
    • Errors on backup jobs could be more clearly explained. As the administrator of the device for my company, I often don't know what caused an error, and can't tell from the error information what happened or caused the error.
    • Updates of the devices should have an automatic option. It takes to much time to do an update to the devices if updates haven't been maintained.
    • Shutdown and restarting the device should be available from the main UI screen to eliminate some time when doing updates or if you're doing some maintenance on the device.
    Incentivized
    Read full review
    Discontinued Products
    • Sometimes it slows down your computer.
    • It doesn't restore selected emails and you have to do it twice.
    • The UI interface could be more aesthetically pleasing.
    Incentivized
    Read full review
    Likelihood to Renew
    Kaseya
    We have grown very attached to the Unitrends appliances and their use for recovery and other file restoration needs as well as data archival, data replication to other appliance and data migration to other servers or long term storage requirements. The appliances work well and the support for them is very good as well.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    Kaseya
    I have never used such an easy product that is stable and scalable like Unitrends. I have been running backups for MANY years. On premise, tape, disk, cloud, you name it. Unitrends is very flexible, stable and has incredible reporting features. It's nice when management requests a report and it takes you 5 minutes to run it and dump it to PDF. How can you beat that?
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Reliability and Availability
    Kaseya
    The appliances have been there when we need them and have rarely if ever gone down. Hardware issues have been resolved quickly.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Performance
    Kaseya
    The hardware is adequate and speedy. The user interface responds quickly. Backups complete quickly.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Kaseya
    They're incredible, attentive, thorough. They make sure my issue is resolved and follow up. I'm usually behind on giving them a reply or an update. They have always gone above and beyond for me, and I'll continue to do the same for them.
    Incentivized
    Read full review
    Discontinued Products
    The support for this software has been very impressive. I have not had any problems as I have been using it for the past year. I never have to worry about what may happen if I lose a file because I know it can be recovered by the support provided here.
    Incentivized
    Read full review
    Online Training
    Kaseya
    It was sufficient to get started. It was not super deep. We called support often to get going.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Implementation Rating
    Kaseya
    The Unitrends employees involved in the installation were very friendly and knowledgeable. A certain degree of hiccups can be expected during any installation but never shook my confidence because of the friendly and knowledgeable team that was assigned to my project.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Kaseya
    Symantec Backup Exec was the primary tool used for backups for years. We also used Veeam for some Office 365/Exchange backups. Unitrends once configured and set up works very well against the competition. Backup Exec interface was more user friendly. The search tool for exploring backups was much better than Unitrends as well. Unitrends is much faster if you need to restore an entire VM or large file folders. Also once you have Unitrends all set up, it is very low maintenance, it just works. If something fails 9/10 it will correct itself on the next backup that is scheduled to run
    Incentivized
    Read full review
    Discontinued Products
    I prefer Upsafe Free Gmail Backup as it works to effectively save and protect our important brainstorms and conversations, as Google auto-saves in real-time. Cloud Backup for Office365 is slightly clumsier and harder to share as so many team members don’t pay for Microsoft Office since the Google Suite does pretty much the same work.
    Incentivized
    Read full review
    Scalability
    Kaseya
    Once you exceed the capacity of the appliances, you have to forklift a new appliance. This is very expensive.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Return on Investment
    Kaseya
    • It has saved some deleted file server data for our business department.
    • We have lost some reports for the business department due to an overlooked setting that make the backup reports look great, but the server was not being backed up in reality.
    • Less anxiety for the IT department, we have backup plan and that is worth a lot to us.
    Incentivized
    Read full review
    Discontinued Products
    • We have caught employees lying about email usage in the past.
    • ROI is high, always being able to track where your emails/ files go is important.
    Incentivized
    Read full review
    ScreenShots

    UpSafe (discontinued) Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshot