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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Unitrends

    Score7.7 out of 10
    N/AThe Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.N/A

    Zabbix

    Score8.5 out of 10
    N/AZabbix is an open-source network performance monitoring software. It includes prebuilt official and community-developed templates for integrating with networks, applications, and endpoints, and can automate some monitoring processes.N/A
    Pricing
    UnitrendsZabbix
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    UnitrendsZabbix
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    UnitrendsZabbix
    Considered Both Products
    Kaseya
    Chose Unitrends
    We are at a premium with servers. I really don't have the luxury of just striking up a VM and installing NetBackup or whatever on it. The Appliance is great in that it is already ready for backups. Other backup solutions are pricey. UniTrends worked with us and got us a …
    Incentivized
    Zabbix
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    170 Answers
    100%
    Would buy again
    15 Answers
    Delivers good value for the price
    91%
    Delivers good value for the price
    164 Answers
    100%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    178 Answers
    93%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    154 Answers
    90%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    87%
    Implementation went as expected
    156 Answers
    100%
    Implementation went as expected
    13 Answers
    Features
    UnitrendsZabbix
    Data Center Backup
    Comparison of Data Center Backup features of Unitrends and Zabbix
    Feature
    Unitrends
    7.5
    360 Ratings
    11% below category average
    Zabbix
    -
    Ratings
    Universal recovery6.8302 Ratings00 Ratings
    Instant recovery8.7290 Ratings00 Ratings
    Recovery verification7.3288 Ratings00 Ratings
    Business application protection6.5262 Ratings00 Ratings
    Multiple backup destinations8.0268 Ratings00 Ratings
    Incremental backup identification8.3338 Ratings00 Ratings
    Backup to the cloud6.5213 Ratings00 Ratings
    Deduplication and file compression8.0326 Ratings00 Ratings
    Snapshots7.3243 Ratings00 Ratings
    Flexible deployment7.37 Ratings00 Ratings
    Management dashboard6.17 Ratings00 Ratings
    Platform support9.07 Ratings00 Ratings
    Retention options7.57 Ratings00 Ratings
    Encryption8.36 Ratings00 Ratings
    Best Alternatives
    UnitrendsZabbix
    Small Businesses
    BDRShield
    Score6.5 out of 10
    No answers on this topic
    Medium-sized Companies
    Bacula Enterprise
    Score8.6 out of 10
    Icinga
    Score9 out of 10
    Enterprises
    Bacula Enterprise
    Score8.6 out of 10
    HPE OneView
    Score6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    UnitrendsZabbix
    Likelihood to Recommend
    8.0
    (372 ratings)
    8.3
    (28 ratings)
    Likelihood to Renew
    8.9
    (25 ratings)
    9.0
    (3 ratings)
    Usability
    8.3
    (16 ratings)
    8.6
    (4 ratings)
    Availability
    6.2
    (2 ratings)
    -
    (0 ratings)
    Performance
    5.6
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    7.9
    (23 ratings)
    5.0
    (5 ratings)
    Online Training
    7.1
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.7
    (12 ratings)
    8.0
    (2 ratings)
    Configurability
    7.1
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    5.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    3.8
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    UnitrendsZabbix
    Likelihood to Recommend
    Kaseya
    We have a traditional stack and pretty typical needs as a manufacturer. I have used and evaluated everything out there, but the Unitrends solution fits very well and was competitively priced. I would think if it fits us, it could fit anyone like us with a similar stack.
    Incentivized
    Read full review
    Zabbix
    Zabbix is great for monitoring your servers and seeing alerts when the system uses too much CPU or memory. This allowed the system Engineer to be proactive and add resources to these systems to avoid interrupting the services. Especially servers running operations applications and services. This is one of the best usages for Zabbix.
    Incentivized
    Read full review
    Pros
    Kaseya
    • It has fully automated and customizable dashboards that can run with less administrative attention.
    • It should be able to run on virtual machines or be deployed as a virtual machine within MS Azure or AWS.
    • It's AI-based ransomware detection helps to understand data characteristics and alerts for ransomware attacks.
    Incentivized
    Read full review
    Zabbix
    • Collecting hardware data - CPU, Memory, Network, and Disk Metrics are collected and reported on.
    • Flexible design - It is very easy to build out even very large environments via the templating system. You can also start where you are - network monitoring, server monitoring, etc. and then build it out from there as time and resources permit.
    • Provides a "plugin architecture" (via XML templates) to allow end users to extend it to monitor all kinds of equipment, software, or other metrics that are not already added into the software already.
    • Very complete documentation. Almost every aspect of Zabbix has been documented and reported on.
    • Cost - Zabbix is FOSS software and always free. Support is reasonably priced and readily available.
    Incentivized
    Read full review
    Cons
    Kaseya
    • Errors on backup jobs could be more clearly explained. As the administrator of the device for my company, I often don't know what caused an error, and can't tell from the error information what happened or caused the error.
    • Updates of the devices should have an automatic option. It takes to much time to do an update to the devices if updates haven't been maintained.
    • Shutdown and restarting the device should be available from the main UI screen to eliminate some time when doing updates or if you're doing some maintenance on the device.
    Incentivized
    Read full review
    Zabbix
    • Creating an alert & its trigger can be made easier.
    • More VM-based data collection counters should be introduced to have better VM monitoring.
    • The raw counters collection agent in every node is relatively weak. It goes down often, which needs more stability.
    Incentivized
    Read full review
    Likelihood to Renew
    Kaseya
    We have grown very attached to the Unitrends appliances and their use for recovery and other file restoration needs as well as data archival, data replication to other appliance and data migration to other servers or long term storage requirements. The appliances work well and the support for them is very good as well.
    Incentivized
    Read full review
    Zabbix
    It is free. It didn't cost anything to implement (other than my time and the cost incurred for it) and it is filling a badly needed gap in our IT infrastructure. Support is available if we have issues and can be done annually or paid for on a per incident basis as needed. Expansion, updates, and all other future lifecycle activities are likewise free of cost, so as long as someone is able to implement/maintain the software (and the OSS project is maintained) then I imagine the company will never leave it.
    Incentivized
    Read full review
    Usability
    Kaseya
    I have never used such an easy product that is stable and scalable like Unitrends. I have been running backups for MANY years. On premise, tape, disk, cloud, you name it. Unitrends is very flexible, stable and has incredible reporting features. It's nice when management requests a report and it takes you 5 minutes to run it and dump it to PDF. How can you beat that?
    Incentivized
    Read full review
    Zabbix
    I think every organization, especially the IT department, needs a tool like this. I know of another product like Zabbix that gives a similar or the same solution, but its range makes it very useful. You can see almost all the device info in one place: disk usage, disk space, network usage, etc.
    Incentivized
    Read full review
    Reliability and Availability
    Kaseya
    The appliances have been there when we need them and have rarely if ever gone down. Hardware issues have been resolved quickly.
    Incentivized
    Read full review
    Zabbix
    No answers on this topic
    Performance
    Kaseya
    The hardware is adequate and speedy. The user interface responds quickly. Backups complete quickly.
    Incentivized
    Read full review
    Zabbix
    No answers on this topic
    Support Rating
    Kaseya
    They're incredible, attentive, thorough. They make sure my issue is resolved and follow up. I'm usually behind on giving them a reply or an update. They have always gone above and beyond for me, and I'll continue to do the same for them.
    Incentivized
    Read full review
    Zabbix
    The setup is the most time-consuming portion of using zabbix. It takes a lot of effort to shape it into a usable format and even then it can get very messy. It's not exactly intuitive and as mentioned the UI seems a bit antiquated. If I was to roll out a monitoring solution from scratch, I'd probably look for alternatives which are easier to use and maintain.
    Incentivized
    Read full review
    Online Training
    Kaseya
    It was sufficient to get started. It was not super deep. We called support often to get going.
    Incentivized
    Read full review
    Zabbix
    No answers on this topic
    Implementation Rating
    Kaseya
    The Unitrends employees involved in the installation were very friendly and knowledgeable. A certain degree of hiccups can be expected during any installation but never shook my confidence because of the friendly and knowledgeable team that was assigned to my project.
    Incentivized
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    Zabbix
    We are a mainly Windows environment, so it would be useful if we could have used Active Directory to deploy agents. As of version 4.2, Zabbix has announced a new agent MSI file to allow exactly that. Unfortunately, we didn't have that option. Also, for Linux and MAC deployments, there is no simple way to deploy that. Using remote scripts you may be able to create something, but most places will opt for either SNMP (agentless) or manual installation of agents to add to Zabbix. A way of deploying agents via discovery would go a long way to helping in the adoption of the tool.
    Incentivized
    Read full review
    Alternatives Considered
    Kaseya
    Symantec Backup Exec was the primary tool used for backups for years. We also used Veeam for some Office 365/Exchange backups. Unitrends once configured and set up works very well against the competition. Backup Exec interface was more user friendly. The search tool for exploring backups was much better than Unitrends as well. Unitrends is much faster if you need to restore an entire VM or large file folders. Also once you have Unitrends all set up, it is very low maintenance, it just works. If something fails 9/10 it will correct itself on the next backup that is scheduled to run
    Incentivized
    Read full review
    Zabbix
    We're using the Solarwinds suite as our global monitoring standard, but it is very complex and its licensing model makes it difficult to monitor a wide range of technologies. So, we're using Zabbix as a complement on our monitoring process. Zabbix is a way more flexible and has free integrations to a wide range of technologies. It is also more 'user friendly' and easy to manage.
    Incentivized
    Read full review
    Scalability
    Kaseya
    Once you exceed the capacity of the appliances, you have to forklift a new appliance. This is very expensive.
    Incentivized
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    Zabbix
    No answers on this topic
    Return on Investment
    Kaseya
    • It has saved some deleted file server data for our business department.
    • We have lost some reports for the business department due to an overlooked setting that make the backup reports look great, but the server was not being backed up in reality.
    • Less anxiety for the IT department, we have backup plan and that is worth a lot to us.
    Incentivized
    Read full review
    Zabbix
    • Good ROI when trying to get ahead of network related problems instead of waiting for users to complain
    • Good ROI when doing upgrades or exploratory work on a neglected network
    • Good ROI when showing usage trends to management showing higher actual usage versus what was thought to be happening
    Read full review
    ScreenShots