UserIQ vs. zigihub

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
UserIQ
Score 8.0 out of 10
N/A
UserIQ is a walkthrough tool that aims to empower SaaS companies to deliver what each user needs to be successful in every moment, starting with adoption. According to the vendor, key benefits include: effectively scale onboarding increase feature usage accelerate time-to-value ultimately drive more revenue throughout the customer journeyN/A
zigihub
Score 6.0 out of 10
N/A
zigihub is an Integrated Marketing Automation and CRM Platform. According to the vendor, the product uses machine learning to suggest the next best action.N/A
Pricing
UserIQzigihub
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
UserIQzigihub
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup fee$24 per user
Additional Details
More Pricing Information
Features
UserIQzigihub
Security
Comparison of Security features of Product A and Product B
UserIQ
10.0
3 Ratings
13% above category average
zigihub
8.5
2 Ratings
2% above category average
Role-based user permissions10.03 Ratings9.02 Ratings
Single sign-on capability00 Ratings8.02 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
UserIQ
9.3
5 Ratings
8% above category average
zigihub
-
Ratings
API7.14 Ratings00 Ratings
Integration with Salesforce.com10.03 Ratings00 Ratings
Integration with Marketo9.01 Ratings00 Ratings
Integration with Eloqua10.01 Ratings00 Ratings
Customer Data Extraction / Integration
Comparison of Customer Data Extraction / Integration features of Product A and Product B
UserIQ
7.8
4 Ratings
11% below category average
zigihub
-
Ratings
Product usage8.04 Ratings00 Ratings
Help desk / support tickets7.54 Ratings00 Ratings
Customer Success Management
Comparison of Customer Success Management features of Product A and Product B
UserIQ
8.0
4 Ratings
4% below category average
zigihub
-
Ratings
NPS surveys7.14 Ratings00 Ratings
Sponsor tracking9.01 Ratings00 Ratings
Customer profiles8.53 Ratings00 Ratings
Automated workflow6.14 Ratings00 Ratings
Internal collaboration9.02 Ratings00 Ratings
Customer health scoring9.04 Ratings00 Ratings
Customer segmentation7.54 Ratings00 Ratings
CSM Reporting & Analytics
Comparison of CSM Reporting & Analytics features of Product A and Product B
UserIQ
9.5
3 Ratings
14% above category average
zigihub
-
Ratings
Customer health trends10.02 Ratings00 Ratings
Engagement analytics8.53 Ratings00 Ratings
Revenue forecasting10.01 Ratings00 Ratings
Dashboards9.53 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
UserIQ
-
Ratings
zigihub
7.3
2 Ratings
5% below category average
Customer data management / contact management00 Ratings8.02 Ratings
Workflow management00 Ratings8.02 Ratings
Territory management00 Ratings6.02 Ratings
Opportunity management00 Ratings7.02 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings3.02 Ratings
Contract management00 Ratings8.02 Ratings
Quote & order management00 Ratings8.21 Ratings
Interaction tracking00 Ratings8.02 Ratings
Channel / partner relationship management00 Ratings9.11 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
UserIQ
-
Ratings
zigihub
7.0
2 Ratings
7% below category average
Case management00 Ratings7.02 Ratings
Call center management00 Ratings7.02 Ratings
Help desk management00 Ratings7.02 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
UserIQ
-
Ratings
zigihub
8.0
2 Ratings
6% above category average
Lead management00 Ratings8.02 Ratings
Email marketing00 Ratings8.02 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
UserIQ
-
Ratings
zigihub
7.4
2 Ratings
2% below category average
Task management00 Ratings6.02 Ratings
Billing and invoicing management00 Ratings9.11 Ratings
Reporting00 Ratings7.02 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
UserIQ
-
Ratings
zigihub
7.0
2 Ratings
8% below category average
Forecasting00 Ratings6.02 Ratings
Pipeline visualization00 Ratings7.02 Ratings
Customizable reports00 Ratings8.02 Ratings
Customization
Comparison of Customization features of Product A and Product B
UserIQ
-
Ratings
zigihub
5.8
2 Ratings
27% below category average
Custom fields00 Ratings8.02 Ratings
Custom objects00 Ratings6.02 Ratings
Scripting environment00 Ratings6.41 Ratings
API for custom integration00 Ratings3.02 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
UserIQ
-
Ratings
zigihub
9.1
1 Ratings
22% above category average
Social data00 Ratings9.11 Ratings
Social engagement00 Ratings9.11 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
UserIQ
-
Ratings
zigihub
6.5
2 Ratings
10% below category average
Marketing automation00 Ratings4.02 Ratings
Compensation management00 Ratings9.11 Ratings
Platform
Comparison of Platform features of Product A and Product B
UserIQ
-
Ratings
zigihub
4.0
2 Ratings
61% below category average
Mobile access00 Ratings4.02 Ratings
Best Alternatives
UserIQzigihub
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Score 8.7 out of 10
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Score 9.8 out of 10
Medium-sized Companies
CustomerSuccessBox
CustomerSuccessBox
Score 9.5 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Cisco Webex Experience Management (discontinued)
Cisco Webex Experience Management (discontinued)
Score 8.8 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
UserIQzigihub
Likelihood to Recommend
7.5
(6 ratings)
6.0
(2 ratings)
Usability
8.1
(2 ratings)
6.0
(1 ratings)
Support Rating
9.5
(2 ratings)
8.0
(1 ratings)
User Testimonials
UserIQzigihub
Likelihood to Recommend
UserIQ
In UserIQ campaigns, you can probably create whatever content you have in mind for your campaigns using IFrames. You can probably implement whatever content you have in mind for your campaigns using IFrames in UserIQ campaigns.
Read full review
zigihub
  1. It helps automate your marketing campaigns - send emails, does automated follow-up, creates leads directly into the CRM
  2. Helps you track the performance of your marketing campaign
  3. Its a cost-effective tool
  4. Their integration with salesforce and Hubspot is missing, will require you to do it manually
  5. Their email editor is quite basic with many must-have designing features missing
Read full review
Pros
UserIQ
  • Have a really easy way to tag features and know what you're tracking.
  • Great, simple user walkthroughs that you can plug into your app to improve onboarding or increase feature adoption.
  • Some interesting dashboard views and you can slice users/accounts many different ways.
  • Pretty user-friendly interface.
  • Easy to collect qualitative data (nps, survey, etc.).
Read full review
zigihub
  • The platform navigation is very smooth.
  • Easily switch from CRM to Marketing Automation tool
  • I like the featured when the leads goes directly into CRM if you have run the email campaign from the tool or anyone had subscribed to the blogs.
Read full review
Cons
UserIQ
  • Getting the hang of the walkthroughs took me awhile and was hard for me to understand, but now I understand and love them!
Read full review
zigihub
  • The email editor tool is very basic
  • You cannot templatize your outreach with out-of-the-box designing
  • Integrations with Salesforce and Hubspot is missing
Read full review
Usability
UserIQ
This rating is given as to a certain degree it is useful - as in the customer health dashboard and providing a very fast service which is easy to use for our users. However, as mentioned prior, the exportation of this data into presentable information (presentation style) is not really possible without doing yourself via screenshots and interpreting the data.
Read full review
zigihub
  1. Has a lot of scope for improvement in terms of email editor and lead management
  2. Out-of-the-box reporting features should also be made available
  3. Should provide integration with other software
  4. The user experience could be improved
  5. The tool can be made a little faster to operate
  6. Workflows, land page, and form options can be improved
Read full review
Support Rating
UserIQ
Customer service and support is one of the biggest strengths for UserIQ, whenever there has been any issues or confusion, the help service is very effective and friendly to support us and get to a conclusion within no time, hence why the ranking given is extremely high for this factor. I would not say any improvement is needed in terms of this aspect of the company.
Read full review
zigihub
The customer support team is active and reverts promptly to support requirements. However, most of the requirements takes a lot of time to get fixed.
Read full review
Alternatives Considered
UserIQ
When comparing with the other product of the market we realize UserIQ brings the best outcome beneath the price so we choose UserIQ apart from other products.
Read full review
zigihub
Great powerful tool and it's in the budget of our company and can perform all the tasks compared to others.
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Return on Investment
UserIQ
  • UserIQ has let us communicate more effectively with our customers. We have seen a reduction in calls to customer service on how to utilize and update items on our SaaS UI.
Read full review
zigihub
  • We just started using the tool. So far we are using it for initial purpose but looking at the platform it looks pretty good.
Read full review
ScreenShots

zigihub Screenshots

Screenshot of Marketing Platform Dashboard which shows the Website traffic, Website Leads, Website visits etc.Screenshot of CRM dashboard which shows you the Deal Pipeline, My Achievements, Deals, Top Deals, Deals Closing date Etc.