What users are saying about
269 Ratings
28 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100
269 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100

Attribute Ratings

  • 2Checkout from Verifone is rated higher in 1 area: Likelihood to Recommend
  • Zuora is rated higher in 1 area: Usability

Likelihood to Recommend

8.2

2Checkout from Verifone

82%
7 Ratings
6.9

Zuora

69%
135 Ratings

Likelihood to Renew

2Checkout from Verifone

N/A
0 Ratings
8.6

Zuora

86%
13 Ratings

Usability

1.0

2Checkout from Verifone

10%
1 Rating
7.6

Zuora

76%
17 Ratings

Availability

2Checkout from Verifone

N/A
0 Ratings
9.3

Zuora

93%
4 Ratings

Performance

2Checkout from Verifone

N/A
0 Ratings
9.7

Zuora

97%
6 Ratings

Support Rating

2Checkout from Verifone

N/A
0 Ratings
7.2

Zuora

72%
24 Ratings

In-Person Training

2Checkout from Verifone

N/A
0 Ratings
9.3

Zuora

93%
2 Ratings

Online Training

2Checkout from Verifone

N/A
0 Ratings
7.0

Zuora

70%
2 Ratings

Implementation Rating

2Checkout from Verifone

N/A
0 Ratings
7.4

Zuora

74%
18 Ratings

Configurability

2Checkout from Verifone

N/A
0 Ratings
6.6

Zuora

66%
3 Ratings

Ease of integration

2Checkout from Verifone

N/A
0 Ratings
6.0

Zuora

60%
3 Ratings

Product Scalability

2Checkout from Verifone

N/A
0 Ratings
10.0

Zuora

100%
2 Ratings

Vendor post-sale

2Checkout from Verifone

N/A
0 Ratings
10.0

Zuora

100%
2 Ratings

Vendor pre-sale

2Checkout from Verifone

N/A
0 Ratings
10.0

Zuora

100%
2 Ratings

Likelihood to Recommend

Verifone

2Checkout Monetization Platform is well suited for emerging SaaS businesses because along with payment processing, they offer you exposure to Affiliates and make electronic code delivery easy. The dashboard is cumbersome and reporting graphs/options are not easy to comprehend so it might become trouble when the business grows and you want to show it to venture capitalists or any investor/buyer.
Read full review

Zuora

Zuroa is very well-suited for B2B businesses that primarily have a subscription stream of revenue. It is less appropriate for B2C and retail, if you are only selling one-time products or services, this tool would be overkill and confusing instead of helpful. However, if you need to recognize revenue from subscriptions over the service period, Zuora is a lifesaver.
Read full review

Pros

Verifone

  • Easiest to get approved. No unnecessary hassles.
  • Simples onboarding process.
  • Minimum costs for extras or most of the needed things come in base prices.
  • Available in Pakistan.
Read full review

Zuora

  • The implementation of Zuora is very helpful. Their interactive training guides are one of the best I've used. It is very thorough and any salesperson can learn how to use it very quickly.
  • Their subscription management offers many ways to sell a subscription. These subscriptions can be evergreen (renewing every month) or termed subscriptions. The subscriptions can be amended to add/remove products very easily.
  • The ability to quickly pass through large amounts of usage data for our clients is allowing us to perform billing in a time-effective manner. Once usage data is loaded, a few clicks and all of the invoices for our client base can be generated. Invoices are clean and detailed which help us maintain a good customer experience even with our somewhat complex billing model. The reporting is extremely helpful in calculating the end of month commissions, recognizing and deferring revenue, and overall bookkeeping.
Read full review

Cons

Verifone

  • In the 2Checkout dashboard, searching for transactions is a bit awkward
  • I wish there were more reports available for me in the 2Checkout dashboard
Read full review

Zuora

  • User Interface - Zuora's UI is still a weak point, however, this is negated through the use of its API's. Zuora has done a lot of work in releasing new products to limit its UI experience and the addition of Orders allows for more functionality to reduce the UI issue.
  • Complex system - This is both a pro and a con, but in this instance, it is a con because we may not have taken the time to truly understand the implications of all the options that were available. the Flexibility is great however if you do not take the time to understand the product and what problem you are trying to solve, you can make life difficult for yourself later down the track. Take the time to map out your approach end to end and ensure your assumptions at the start are robust.
  • Reporting - reporting is weak as such we have moved away to our own reporting data warehouse.
Read full review

Pricing Details

2Checkout from Verifone

Starting Price

Editions & Modules

2Checkout from Verifone editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    2SELL - 3.5% + 0.30 EUR per successful sale 2SUBSCRIBE - 4.5% + 0.40 EUR per successful sale 2MONETIZE - 6.0% + 0.50 EUR per successful sale

    Zuora

    Starting Price

    Editions & Modules

    Zuora editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Verifone

      No answers on this topic

      Zuora

      Our business is now, more than ever, focused on our core business rather than homegrown support tools for quoting, contracts, billing, invoicing, payments and the rest of the subscription economy. We evaluated other solutions and found this the best and most viable solution given the strong ties to Salesforce and it's integration. Zuora works, and it works well.
      Read full review

      Usability

      Verifone

      It is surreal. Everything feels like they don't really want you to use them. I had to beg them to approve my account because of stupid approval questions. Example: give ONE url where payments will come from. (my payments will come from a page inside my webapp which means absolutely nothing to users who don't have a user in my webapp. I also have many URLs where the users can pay from) Then their API is super complicated to use. I couldn't believe how complicated it is. It is not well explained in the documentation and you have to guess until you understand the underlying logic. I wouldn't use it if I Stripe was available in my country.
      Read full review

      Zuora

      I had 20+ years of accounting experience before taking on the revenue role. I had several things to [learn] but was able to easily master the software in a matter of weeks. Zuora is our preferred billing platform that we currently use - very efficient and much more automated than our other platform/process.
      Read full review

      Reliability and Availability

      Verifone

      No answers on this topic

      Zuora

      There have only been a few days/instances in the past 2.5 years of using zuora that I, personally have had issues or been notified of issues relating to Zuora.
      Read full review

      Performance

      Verifone

      No answers on this topic

      Zuora

      Zuora does a superb job for all the tasks I use it for. Billing - it is trustworthy and accurate. Customer data- it holds it and keeps past records for even cancelled accounts, and subscription builds - it has the ability to make very difficult subscriptions seem easy.
      Read full review

      Support Rating

      Verifone

      No answers on this topic

      Zuora

      A support request is emailed to their support team, then an automated response is sent to you in a couple hours saying "Hey, someone will take a look at your support request soon". Then somewhere around 12-18 hours later, an actual support member responds with "Have you checked out our tutorials? Here's one that sounds like it might help you". I don't want a tutorial given to me that I've already read through that only exists because of the terrible user design of Zuora's user interface
      Read full review

      In-Person Training

      Verifone

      No answers on this topic

      Zuora

      The onsite was so helpful and worth the hours spent. All three people that came to represent Zuora had a lot to offer.
      Read full review

      Online Training

      Verifone

      No answers on this topic

      Zuora

      It was reliable.
      Read full review

      Implementation Rating

      Verifone

      No answers on this topic

      Zuora

      I think Zuora did a great job. However, they could have provided more guidance on how to deal with out Payment Gateway and Processor provider, as well as guidance around providing a Mobile Responsive experience for sites using the Zuora HPM.
      Read full review

      Alternatives Considered

      Verifone

      I used to sell my software on Avangate and PayPal at the same time. Costs were very similar but I decided to abandon PayPal because it sometimes required human interventions. I also checked DigitalRiver, but it wasn't easy to setup and I never completed all requirements.
      Read full review

      Zuora

      In its focused area of subscription management, Zuora does well against competitors. There are some aspects of the tool that appear to attempt to be more "platform" oriented, but fall off quickly. NetSuite and SFDC are not reporting tools, but they look great when compared to Zuora in this regard. Zuora has scripting capabilities thru REST and SOAP (deprecated), but I have found it to be confusing and not particularly useful; much of the documentation and KB seems out-of-date or just plain wrong.
      Read full review

      Scalability

      Verifone

      No answers on this topic

      Zuora

      The product is capable of a lot, small companies and large companies can utilize it with ease
      Read full review

      Return on Investment

      Verifone

      • Avangate gives a quality service as a payment gateway
      • Their pricing plan is helpful for business growth
      • Avangate provides the trust to the customer to buy products from the store as a leading payment gateway
      Read full review

      Zuora

      • It is automated to an extent that very less manual intervention is required. Which itself is an FTE saver. If on a traditional tool we were employing 5 members, now 1 for half a day for day to billing and subscriptions task suffices. This is just one team. Imagine what impact on the organization it would have brought.
      • If integrations are part of the project where Zuora is connecting the dots with other systems, I will recommend verifying the available tangibility with integrations. Batch runs could be effective in a slow-paced (<10-50 transactions per day) but in voluminous sides (>200-1000 transactions per day) I would encourage going for real-time solutions.
      • Billing's most integral part today is to be able to make swift updates, be it Contact updates, Date changes, Credit/Debit memo creation, and other accounting task. Zuora handles them very effectively and is really quick which is the edge in the fast-paced nature of business today where everything is required to be completed instantly.
      Read full review

      Add comparison