Overall Satisfaction with Zuora
Zuora is being used in the accounts receivable department for payment processing and generating daily reports.
- It is a helpful tool for processing payments and refunds in some cases.
- It helps us to pull all sort of data related to aging.
- It is helpful for marketing as well.
- In my opinion it should have more detailed tabs.
- Financial reporting.
- as400 and unix
It is more clear to find payment that has been processed or invoices which have already been processed.
Evaluating Zuora and Competitors
Kept well informed
Immediate help available
Support cares about my success
Problems left unsolved
Need to explain problems multiple times
Slow Initial Response
Like to use
Easy to use
Quick to learn
Feel confident using
Requires technical support
Lots to learn