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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Verizon Cloud Portfolio

    Score7 out of 10
    N/AThe Verizon Cloud is a cloud storage solution, integrating technologies from CloudSwitch (acquired in 2011).N/A

    Vonage Business Communications

    Score8.7 out of 10
    N/AVonage Business Cloud is a communication solution aimed at small-midsize companies. It integrates with third party applications, and includes IP-PBX capabilities, video conferencing, and collaboration tools. Pricing starts at $19.99 per month and increases with the amount of phone lines needed.

    $19

    per month per extension

    Pricing
    Verizon Cloud PortfolioVonage Business Communications
    Editions & Modules
    No answers on this topic
    Mobile
    $19.99
    per month per extension
    Premium
    $29.99
    per month per extension
    Advanced
    $39.99
    per month per extension
    Offerings
    Pricing Offerings
    Verizon Cloud PortfolioVonage Business Communications
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Verizon Cloud PortfolioVonage Business Communications
    Considered Both Products
    Verizon Business (formerly Verizon Enterprise)
    No answer on this topic
    Vonage
    Chose Vonage Business Communications
    We believe Vonage Business Cloud is best for our organization over the AT&T and the Verizon platforms for several reasons including price, ease of use, connectivity, and other options. Since we have implemented this solution along with newer Polycom phones, we have had very …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    86%
    Would buy again
    18 Answers
    Delivers good value for the price
    No answers on this topic
    89%
    Delivers good value for the price
    17 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    20 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    79%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    No answers on this topic
    85%
    Implementation went as expected
    11 Answers
    Features
    Verizon Cloud PortfolioVonage Business Communications
    File Sharing & Management
    Comparison of File Sharing & Management features of Verizon Cloud and Vonage Business Communications
    Feature
    Verizon Cloud
    6.9
    2 Ratings
    19% below category average
    Vonage Business Communications
    -
    Ratings
    Video files7.42 Ratings00 Ratings
    Audio files5.62 Ratings00 Ratings
    File search6.72 Ratings00 Ratings
    Device sync8.02 Ratings00 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Verizon Cloud and Vonage Business Communications
    Feature
    Verizon Cloud
    6.8
    2 Ratings
    24% below category average
    Vonage Business Communications
    -
    Ratings
    User and role management7.02 Ratings00 Ratings
    File organization7.02 Ratings00 Ratings
    Device management6.32 Ratings00 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Verizon Cloud and Vonage Business Communications
    Feature
    Verizon Cloud
    7.4
    2 Ratings
    16% below category average
    Vonage Business Communications
    -
    Ratings
    Performance7.72 Ratings00 Ratings
    Reliability7.02 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Verizon Cloud and Vonage Business Communications
    Feature
    Verizon Cloud
    -
    Ratings
    Vonage Business Communications
    9.8
    7 Ratings
    15% above category average
    High quality audio00 Ratings9.97 Ratings
    High quality video00 Ratings9.74 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Verizon Cloud and Vonage Business Communications
    Feature
    Verizon Cloud
    -
    Ratings
    Vonage Business Communications
    9.6
    4 Ratings
    11% above category average
    Desktop sharing00 Ratings9.64 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Verizon Cloud and Vonage Business Communications
    Feature
    Verizon Cloud
    -
    Ratings
    Vonage Business Communications
    9.8
    6 Ratings
    13% above category average
    Calendar integration00 Ratings10.03 Ratings
    Meeting initiation00 Ratings9.95 Ratings
    Record meetings / events00 Ratings9.45 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Verizon Cloud and Vonage Business Communications
    Feature
    Verizon Cloud
    -
    Ratings
    Vonage Business Communications
    10.0
    3 Ratings
    18% above category average
    Live chat00 Ratings10.03 Ratings
    Online Events Security
    Comparison of Online Events Security features of Verizon Cloud and Vonage Business Communications
    Feature
    Verizon Cloud
    -
    Ratings
    Vonage Business Communications
    9.7
    4 Ratings
    20% above category average
    User authentication00 Ratings9.74 Ratings
    Participant roles & permissions00 Ratings9.74 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Verizon Cloud and Vonage Business Communications
    Feature
    Verizon Cloud
    -
    Ratings
    Vonage Business Communications
    9.7
    11 Ratings
    13% above category average
    Hosted PBX00 Ratings9.78 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings10.09 Ratings
    Directory of employee names00 Ratings9.711 Ratings
    Call Management
    Comparison of Call Management features of Verizon Cloud and Vonage Business Communications
    Feature
    Verizon Cloud
    -
    Ratings
    Vonage Business Communications
    9.4
    12 Ratings
    8% above category average
    Answering rules00 Ratings9.912 Ratings
    Call recording00 Ratings9.29 Ratings
    Call park00 Ratings9.710 Ratings
    Call screening00 Ratings9.910 Ratings
    Message alerts00 Ratings8.812 Ratings
    Business SMS/External Messaging00 Ratings9.17 Ratings
    Online Fax00 Ratings8.64 Ratings
    Voicemail Transcription00 Ratings10.06 Ratings
    Mobile apps
    Comparison of Mobile apps features of Verizon Cloud and Vonage Business Communications
    Feature
    Verizon Cloud
    -
    Ratings
    Vonage Business Communications
    9.8
    12 Ratings
    10% above category average
    Mobile app for iOS00 Ratings9.912 Ratings
    Mobile app for Android00 Ratings9.69 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Verizon Cloud and Vonage Business Communications
    Feature
    Verizon Cloud
    -
    Ratings
    Vonage Business Communications
    9.7
    6 Ratings
    13% above category average
    Centralized communications management00 Ratings9.76 Ratings
    Team messaging00 Ratings9.96 Ratings
    Team document sharing00 Ratings9.44 Ratings
    Call and meeting analytics00 Ratings10.05 Ratings
    Best Alternatives
    Verizon Cloud PortfolioVonage Business Communications
    Small Businesses
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Broadvoice | GoContact
    Score9.1 out of 10
    Medium-sized Companies
    Apple iCloud
    Score8.4 out of 10
    Webex Calling
    Score8.8 out of 10
    Enterprises
    ownCloud
    Score9.2 out of 10
    Webex Calling
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Verizon Cloud PortfolioVonage Business Communications
    Likelihood to Recommend
    7.0
    (2 ratings)
    9.7
    (29 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    5.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    9.9
    (6 ratings)
    Support Rating
    -
    (0 ratings)
    1.0
    (11 ratings)
    User Testimonials
    Verizon Cloud PortfolioVonage Business Communications
    Likelihood to Recommend
    Verizon Business (formerly Verizon Enterprise)
    I think this service works very well for me, but I have been a Verizon customer for almost 15 years. If you are someone who hops carriers it may not be the best fit. I also like that you can easily use it with all of your employees regardless if they prefer Android or Apple phones. (Whereas using Apple's or Google's services may not work seamlessly for all phones.) I think it still has room for improvement, and sometimes I worry about the longevity of utilization due to the nature of cell phone carriers constantly changing prices, plans, and every option under the sun to make a buck that we could be very screwed in the future if Verizon does something stupid (because historically, they all have)
    Incentivized
    Read full review
    Vonage
    Vonage Business Communications excels in scenarios requiring seamless remote work, such as virtual teams and remote workers. It's also ideal for businesses needing reliable disaster recovery solutions. However, it may be less appropriate for very small businesses with minimal communication needs or those with limited budgets, as the comprehensive features might be more than necessary.
    Read full review
    Pros
    Verizon Business (formerly Verizon Enterprise)
    • Auto-Sync of files or contacts to the cloud that are chosen to be auto-synced.
    • Has the ability to turn off auto-sync and allow only manual sync.
    • Stores files and contacts in the cloud for later recovery in case of a data loss.
    Incentivized
    Read full review
    Vonage
    • Eliminates physical phone consoles that can be pricey and unnecessary for staff.
    • Has a companion app that allows you to use your personal cell phone to check messages or make calls.
    • The desktop application is easy to use and has a number of customizable settings so that the app can be minimized but alert you of incoming calls.
    Incentivized
    Read full review
    Cons
    Verizon Business (formerly Verizon Enterprise)
    • The home screen shows a little bit of everything, but being a control freak, I would like to be able to customize it. (Granted, it would most likely have most of the same elements, but, for example, I don't need photos scrolling across the top. I'd rather have buttons like quick links to jump directly to what I want or to see a further bird's eye view of the content.
    • I like receiving notifications that a back-up is complete, but I would like to be able to set what other notifications are and aren't allowed to push to my phone.
    • I have set Verizon Cloud to back up on wifi OR using the data network. But if you are using wifi while doing a content restore and you lose that connection, either by leaving the building or the local wifi dropping out momentarily, the entire content restore will stop and need to be restarted. This can be very frustrating.
    Incentivized
    Read full review
    Vonage
    • The extension can only have three devices which is difficult if you work in multiple locations. Your cell phone is one of the three, so you really only get two. I have three office locations that I work out of and it would be nice to have my extension at each.
    Incentivized
    Read full review
    Likelihood to Renew
    Verizon Business (formerly Verizon Enterprise)
    No answers on this topic
    Vonage
    I think it will be renewed as overall it is a midrange product that mostly does what we need it to
    Incentivized
    Read full review
    Usability
    Verizon Business (formerly Verizon Enterprise)
    No answers on this topic
    Vonage
    I thought it had very practical and useful usability. It has a clean and simple interface with large fonts that make it easy to read. It isn't particularly difficult, although figuring out some operations may be a bit challenging. For the most part though, it isn't very difficult to use
    Incentivized
    Read full review
    Support Rating
    Verizon Business (formerly Verizon Enterprise)
    No answers on this topic
    Vonage
    We hardly have any issues with it to where we need to call them. There was a point where our connections across the board were terrible and it held us up in production quite a bit but since then things have been pretty simple and streamlined.
    Incentivized
    Read full review
    Alternatives Considered
    Verizon Business (formerly Verizon Enterprise)
    All of the others provide more free storage. Verizon should out best or at least equal the best when you are already a Verizon data subscriber. It seems that by not doing this that they want to "nickle-and-dime" their already loyal customer base
    Incentivized
    Read full review
    Vonage
    We believe Vonage Business Cloud is best for our organization over the AT&T and the Verizon platforms for several reasons including price, ease of use, connectivity, and other options. Since we have implemented this solution along with newer Polycom phones, we have had very few issues with our phones or our phone platform.
    Incentivized
    Read full review
    Return on Investment
    Verizon Business (formerly Verizon Enterprise)
    • Thus far is has been a positive experience, and has saved a lot of man hours of both employees who replaced their phones to the IT department trying to help them put everything back no longer needs to go through a lengthy process.
    • The cost of this option is a bit higher than I'd like. I think Verizon is a little too proud of a product that every company is now starting to offer.
    • There is a free version with limited space, so at least trying it out to see how it will fit with your needs isn't much of a risk.
    Incentivized
    Read full review
    Vonage
    • Cut down phone hardware expense since the soft phone is free and easier to use.
    • Text is becoming a more important and effective way to reach clients. Some will not answer a call or accept voicemail but respond quickly to text messages.
    • Allows me to work from anywhere with smart phone app saving hours at work.
    Read full review
    ScreenShots