| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Vonage Business Communications | Score8.7 out of 10 | N/A | Vonage Business Cloud is a communication solution aimed at small-midsize companies. It integrates with third party applications, and includes IP-PBX capabilities, video conferencing, and collaboration tools. Pricing starts at $19.99 per month and increases with the amount of phone lines needed. | $19 per month per extension |
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| Considered Both Products | Chose Vonage Business Communications No comments as it was associated with my agency Pinnacle Technology. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Vonage Business Communications When I used to use 8 x 8, it started off as a good price, but the product was not all that great, and they lock you in on a tough contract that automatically changes price and no longer becomes economically viable. That is not the case with Vonage Business Communications, you … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Vonage Business Communications I don't think 8x8 is around anymore. I didn't choose Vonage it was chosen for me. I cannot say it is better than 8x8, but it is comparable. As I am not very familiar with other programs, I cannot give it a good comparison. Receiving an email when I get a voicemail is also nice. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Vonage Business Communications There are several reasons to go for Vonage Business Communications. It is cost effective, stable as far as I used the alternative software. Basically it is a unified communications platform which helps us with business needs. Although I have used some softphones in the past … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Vonage Business Communications Incentivized Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Vonage Business Communications Offer flexible and scalable voice, messages, call recording, [and] video. Nothing to worry about to save [a] contact, there is no limit to add your contacts. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Vonage Business Communications Hard to beat Vonage for features. Ooma is probably less expensive. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Vonage Business Communications I haven't used anything else too closely related but Skype for Business has a lot of the same issues. Vonage's abilities and pros way outweigh the cons. I don't think I have heard of more viable software to fit our needs in the market right now. It has become essential to my … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Vonage Business Communications We believe Vonage Business Cloud is best for our organization over the AT&T and the Verizon platforms for several reasons including price, ease of use, connectivity, and other options. Since we have implemented this solution along with newer Polycom phones, we have had very … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Vonage Business Communications I am unsure who our previous phone service provider was, but there were occasional downtime and common issues with our hardware. Switching to a cloud solution for phones has been an all-around positive switch over traditional phone systems. Compared to Amazon Chime or … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Vonage Business Communications I felt that the Vonage Business Cloud was a lot cleaner and easier to use than the other one. I liked it a lot more than the one I had used previously at a different office. Vonage definitely gets the job done, but also is clean and pretty to use while getting said things done. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Vonage Business Communications I know we were using Join.me and Skype for Business and looked into Zoom before going with Vonage - which has Chime built into the pricing. As for competitors we looked at big guys like Verizon and Sprint (no thanks) and little guys that ran VoIPs... we wanted the VoIP solution … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Vonage Business Communications We evaluated the listed cloud VOIP providers for clients and ourselves, as well as various on-premise solutions. While not perfect, Vonage had the best balance of cost, ease of use, support, reliability, and hardware offerings. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Vonage Business Communications N/A - this is the first cloud based solution we have tried besides a local company's version that was subpar. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Vonage Business Communications Phone service is much more reliable than Comcast and much cheaper than AT&T. At the same time, support for Vonage Business is vastly superior to those two products as it is very easy to get a hold of someone willing to help solve any technical or billing questions you may have. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Vonage Business Communications We transitioned from another VoIP provider. Unfortunately, that provider had consistent quality issues. We did evaluate several other options before transitioning away from our first VoIP provider, but ultimately Vonage Business had the features we were looking for. They … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Vonage Business Communications Selected Vonage due to its features and support Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | |
| Would buy again | |
86% Would buy again 18 Answers | |
| Delivers good value for the price | |
89% Delivers good value for the price 17 Answers | |
| Happy with the feature set | |
95% Happy with the feature set 20 Answers | |
| Lived up to sales and marketing promises | |
79% Lived up to sales and marketing promises 11 Answers | |
| Implementation went as expected | |
85% Implementation went as expected 11 Answers | |
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| Small Businesses |  Broadvoice | GoContact Score9.1 out of 10 |
| Medium-sized Companies |  Webex Calling Score8.8 out of 10 |
| Enterprises | Webex Calling Score8.8 out of 10 |
| All Alternatives | View all alternatives |
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| Likelihood to Recommend | 9.6 |
| Likelihood to Renew | 5.0 |
| Usability | 9.9 |
| Support Rating | 1.0 |
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