Splunk On-Call vs. VuNet Systems

I recommend Splunk on-call is more suited where there are high incident queues; multiple teams need to be involved in handling a P1 severity issue. Multiple levels of escalation are needed environment where automated action is required. I recommend the solution for large-scale & medium-scale business units. For small-scale business units, I see the functional value is less.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I definitely [recommend] VuNet Systems for the following. 1. Richness of reports. 2. Ease of use. 3. Strong support team. 4. Flexibility in changing the product road map according to our requirements. 5. Acknowledging and Appreciating our feedback. 6. Improving and prioritizing the product features. 7. Brings confidence and confirmations to the decisions.

• Easily assign work/tickets between multiple users
• Supports a wide variety of software integrations
• Easy to manage scheduling tool
• As part of the Splunk toolset, provides detailed levels of data analysis at our engineers fingertips

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• VuNet understands the customers requirement very well.
• They have completed every requirement before the given deadlines.
• Great customer communication and project tracking is good.
• Overall, VuNet provides an excellent service and their product is also great.

• The user interface can be furthe improved
• Licensing needs to be simplified and packaged as a bundle with other Splunk product like Enterprise Security
• Customer outreach can be further enhanced

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Some of the items being worked on in the roadmap include automated discovery, improved correlation and automated resolution of incidents.
• VuNet Systems platform does not provide code level visibility. They are not in this space.

It was a good solution with a good comprimise prize/features for our use cases

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Not a lot of love given to VO since the acquisition by Splunk from my POV

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

VuNet Systems is very easy to use and it's helping the business team to performance their data analysis work without dependent on IT team.

VictorOps support has proven excellent for us. Because it is such a widely used tool, there is a lot of documentation on usage, and a large community of users to lean on. Also, many engineers have had experience working with VictorOps already, and the tool is so easy to setup / manage that much support isn't really necessary.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

VuNet team architects fit for purpose solution for the landscape. The tool configuration and project execution is smooth. More the data you provide better you can exploit the feature functionality of VuNet. Be prepared to invest right amount of time during the data discovery and design phase. One needs to spend time in the type of report configuration, choosing the type of metrics required. Structure the support contract till the tool is adopted by your workforce.

It was a good solution with a good comprimise prize/features for our use cases

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Splunk On-Call integrates better with our Splunk Cybersecurity and Reporting products due to the same family tree of the same eco system. We were previously using built-in on-call from individual applications and while adequate, they were difficult to manage and support SLA varied greatly across different applications. In addition we also used xMatters which did not integrate well with SAP products nor Citrix products so we were still using more than a single on-call product which was solved by implementing Splunk On-Call

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• It runs our on call rotation so it makes it easy for us.
• It integrates with Slack so it makes it easy for us to manage through Slack.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• We can say it had a very positive impact if we are speaking in terms of ROI. As the result that we got for the time and efforts invested in implementing VuNet in our organization is really great.