Vidyard vs. Wistia Record

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Vidyard
Score 7.9 out of 10
N/A
Vidyard is an enterprise video platform built to turn viewers into customers with in-depth insights and robust integrations with different customer relationship management (CRM) and marketing automation platforms.
$0
per month per user
Wistia Record
Score 8.0 out of 10
N/A
Wistia Record (formerly Soapbox) is a free Chrome extension that provides screen and video capture and sharing designed to produce quick walkthrough and explanatory videos, content marketing vids or vlogs, or customer stories, with additional features on paid plans, and integration with Wistia for Marketing.
$300
per user/per year
Pricing
VidyardWistia Record
Editions & Modules
Free
$0
per month per user
Pro
$19
per month per user
Plus
$59
per month per user
Business
Custom
per year
Solo
$300
per user/per year
Free
Free
Teams
Contact sales team
Offerings
Pricing Offerings
VidyardWistia Record
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
VidyardWistia Record
Considered Both Products
Vidyard
Chose Vidyard
I used Soapbox for a time by myself and it did some very similar things. It had an easy interface too. But Vidyard was more robust and once we started using it I never looked back.
Chose Vidyard
It was the HubSpot integration that was the big thing for us. Because it's the video engine inside HubSpot, it's the most seamless integration.
Chose Vidyard
Vidyard is always one step ahead with innovations and UI.
Chose Vidyard
Soapbox allows for more control of the production and has a slightly slicker landing page for the videos but Vidyard wins in the value department. I haven't found that my customers really cared about the landing page for the quick vids, just the email they get with the …
Wistia Record
Chose Wistia Record
In terms of usability, Soapbox trumps Loom, Vidyard, and the recently released Drift Video. I'll be honest -- the integrations and live chat functions on Drift Video are attractive, but I still prefer the simplicity of Soapbox.
However, reliability is where Soapbox could …
Top Pros
Top Cons
Features
VidyardWistia Record
Video Marketing
Comparison of Video Marketing features of Product A and Product B
Vidyard
6.4
46 Ratings
12% below category average
Wistia Record
-
Ratings
Lead generation5.935 Ratings00 Ratings
Video personalization9.342 Ratings00 Ratings
eCommerce2.82 Ratings00 Ratings
Support for advertisements5.51 Ratings00 Ratings
Video SEO7.529 Ratings00 Ratings
Integration to Marketing Automation7.635 Ratings00 Ratings
Video Platform Integrations
Comparison of Video Platform Integrations features of Product A and Product B
Vidyard
7.6
34 Ratings
18% above category average
Wistia Record
-
Ratings
Integration to Salesforce.com7.519 Ratings00 Ratings
Integration to Marketo7.110 Ratings00 Ratings
Integration to HubSpot8.519 Ratings00 Ratings
Integration to Eloqua7.31 Ratings00 Ratings
Video Security
Comparison of Video Security features of Product A and Product B
Vidyard
8.7
45 Ratings
1% below category average
Wistia Record
-
Ratings
Video access controls8.035 Ratings00 Ratings
User management8.039 Ratings00 Ratings
Video link sharing9.745 Ratings00 Ratings
Internal video8.637 Ratings00 Ratings
External video9.240 Ratings00 Ratings
Video Player
Comparison of Video Player features of Product A and Product B
Vidyard
8.5
45 Ratings
1% above category average
Wistia Record
-
Ratings
Player customization8.437 Ratings00 Ratings
Embedded videos8.140 Ratings00 Ratings
Video quality / Bandwidth controls9.242 Ratings00 Ratings
Mobile compatibility8.135 Ratings00 Ratings
Video Analytics
Comparison of Video Analytics features of Product A and Product B
Vidyard
8.3
46 Ratings
10% above category average
Wistia Record
-
Ratings
A/B testing6.32 Ratings00 Ratings
Streaming quality reports9.029 Ratings00 Ratings
Per viewer tracking9.140 Ratings00 Ratings
Per video tracking9.243 Ratings00 Ratings
Video analytics dashboard8.043 Ratings00 Ratings
Video Hosting, Management & Storage
Comparison of Video Hosting, Management & Storage features of Product A and Product B
Vidyard
7.7
35 Ratings
10% below category average
Wistia Record
-
Ratings
On-Demand video8.526 Ratings00 Ratings
Live streaming7.07 Ratings00 Ratings
Impact of streaming on network7.31 Ratings00 Ratings
Video upload & format support9.532 Ratings00 Ratings
Video library / File management5.63 Ratings00 Ratings
Video portal8.227 Ratings00 Ratings
Video Engagement
Comparison of Video Engagement features of Product A and Product B
Vidyard
7.7
19 Ratings
5% below category average
Wistia Record
-
Ratings
Video comments7.719 Ratings00 Ratings
Best Alternatives
VidyardWistia Record
Small Businesses
Wistia
Wistia
Score 8.8 out of 10
Sendspark
Sendspark
Score 10.0 out of 10
Medium-sized Companies
Flipgrid
Flipgrid
Score 1.4 out of 10
Snagit
Snagit
Score 9.2 out of 10
Enterprises
Panopto
Panopto
Score 7.5 out of 10
Snagit
Snagit
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
VidyardWistia Record
Likelihood to Recommend
8.3
(176 ratings)
8.5
(2 ratings)
Likelihood to Renew
10.0
(15 ratings)
-
(0 ratings)
Usability
9.4
(56 ratings)
-
(0 ratings)
Availability
10.0
(2 ratings)
-
(0 ratings)
Performance
10.0
(12 ratings)
-
(0 ratings)
Support Rating
7.0
(105 ratings)
8.5
(2 ratings)
Online Training
10.0
(2 ratings)
-
(0 ratings)
Implementation Rating
8.0
(5 ratings)
-
(0 ratings)
Configurability
7.0
(1 ratings)
-
(0 ratings)
Ease of integration
10.0
(113 ratings)
-
(0 ratings)
Product Scalability
10.0
(2 ratings)
-
(0 ratings)
Vendor post-sale
9.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
VidyardWistia Record
Likelihood to Recommend
Vidyard
Vidyard has been critical for our team in many ways. One way that we didn't realize how much we'd be using it is for training new teammates while we're all working remotely. I frequently use the chrome extension to record a video of how to do something to send to our whole team or certain teammates. There are other products that do that, but this seems to be the most efficient, easiest, and quickest. Vidyard is incredibly useful for both inbound, and outbound sales and marketing strategies. It helps us increase our open and click rate for emails and overall engagement for our customer journey.
Read full review
Wistia
Soapbox is excellent for meeting management - it helps propose an agenda and questions to kick off one on ones. This is very helpful for managers who need a little nudge when asking the right questions to move the meeting forward. This is where the Soapbox structure serves well. If you need more complex software to handle custom processes, you may need to look elsewhere.
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Pros
Vidyard
  • The customer service is awesome. I always get ahold of our rep within an hour of contacting!
  • Vidyard in itself is a genius idea and when running correctly, a great tool to have in a rep's arsenal!
  • The people are great. -They spent countless hours working with our team!
Read full review
Wistia
  • Beautiful user interface -- an absolute delight to use.
  • Editing options are easy and useful options within the web-app editor.
Read full review
Cons
Vidyard
  • It would be great if the use of the camera on an internet screen were more user friendly.
  • The editing of a video's beginning or ending (cutting video for a cleaner look or time) could be a little more refined and less choppy.
  • Could be more colorful.
Read full review
Wistia
  • Lacks ability to give surveys
  • Lacks robust features
Read full review
Likelihood to Renew
Vidyard
Vidyard has truly become an essential part of our organization. It's useful for our day to day communication internally amongst departments and externally with our customers. This platform has allowed us to create knowledge base articles, training portals, webinars and communicate effectively with our customers. We receive raving feedback from customers on how helpful the videos are that they receive. We also like the ability to view metrics, insights, etc. of the videos. Always allows us to pivot accordingly based on the feedback we receive
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Wistia
No answers on this topic
Usability
Vidyard
Vidyard is super easy for new people to pick up - I've never had to spend time explaining the UI or menu, which is a testament so how easy it is. The plugin also makes it quite user-friendly. There's no need to go anywhere else - it's all on the browser.
Read full review
Wistia
No answers on this topic
Reliability and Availability
Vidyard
Absolutely, the unpredictable nature of technology always keeps us on our toes. However, I'm pleased to share that my experience with Vidyard has been remarkably consistent and reassuring. To date, I haven't encountered any instances of service outages. This unparalleled reliability and dependability have instilled a high level of confidence in the platform, making it a stalwart companion in our digital endeavors. While the tech landscape can be uncertain, Vidyard's track record of steadfast performance has truly set it apart.
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Wistia
No answers on this topic
Performance
Vidyard
It performs very well. I have never had any bugs while recording, and none of the videos have been impaired or corrupted. I don't believe it integrates with any other software but you could contact the company to learn more. I am not sure if it is only available on Chrome.
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Wistia
No answers on this topic
Support Rating
Vidyard
Customer support at Vidyard has always been good. When I first looked into the product, the salesperson took a consultative approach that allowed me to see how Vidyard would benefit our specific use case. Since coming on board, the customer service team has been quick to respond if I have any questions.
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Wistia
We haven't had the chance to reach out to Wistia about Soapbox support, but I know Wistia (as a brand) is epic on all fronts -- sales, marketing & support. So if I had the need to reach out, I'm sure I'd get a reply in a prompt and satisfactory manner.
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In-Person Training
Vidyard
The training experience proved to be tremendously valuable. Our dedicated representative exhibited an exceptional level of helpfulness and patience as she skillfully addressed all of our inquiries. Notably, she went beyond merely answering questions, providing us with a wealth of resources and sharing best practices that are pivotal for our success in utilizing the software.Her guidance transcended the boundaries of a conventional training session, empowering us with insights that extend far beyond the immediate
Read full review
Wistia
No answers on this topic
Online Training
Vidyard
The online training experience proved to be incredibly valuable. Our dedicated representative demonstrated exceptional patience and unwavering support in addressing our queries and requests, which greatly contributed to our learning process. Their guidance was pivotal in helping us navigate the intricacies of the training, ensuring that we absorbed the material effectively.
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Wistia
No answers on this topic
Implementation Rating
Vidyard
It's pretty straightforward. The bulk of the work goes on outside of Vidyard - it's the time required to add different videos to your website - that was probably the only difficult part and had nothing to do with Vidyard.
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Wistia
No answers on this topic
Alternatives Considered
Vidyard
I've never evaluated another product like Vidyard. I just used screen recordings with RingCentral before, and I remember the file size being very large and having to add the video as an attachment. So this was a major improvement to be able to shoot videos and easily share with my clients.
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Wistia
Where Zoom and GoToMeeting focus on the meeting itself, Soapbox goes more in-depth and gives the structure that a lot of managers are looking for. In my case, it was the question prompts, shared meeting notes, and meeting feedback that provided the most value. Seeing changes to agenda and notes in real-time is also very helpful.
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Scalability
Vidyard
The product exhibits an exceptional degree of scalability, accommodating diverse usage scenarios across various departments within our organization. This remarkable flexibility has enabled us to harness the software's potential in ways tailored to the unique needs of each team.In particular, the impact on our communication efforts with both potential and existing customers has been truly transformative.
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Wistia
No answers on this topic
Return on Investment
Vidyard
  • We save hundreds of dollars a month because we don't have to send out nearly as many physical samples for customers to review. We can send them a video that shows off the product and they love it!
  • We have improved conversion rates as a result of using Vidyard to communicate with new leads.
  • Our sales reps are clearly more engaged in the sales process. Each week we discuss how Vidyard helped them win a deal.
Read full review
Wistia
  • It's reducing friction when explaining complex topics to leads & customers.
  • We've had more memorable emails for leads, as they see a custom video is recorded for them.
Read full review
ScreenShots

Vidyard Screenshots

Screenshot of Sales videos can be recorded or sent from a browser, desktop, or phone to connect, convert, and close for virtual selling.Screenshot of Screen recording can be used to deliver effective product demos, presentations, and proposal walkthroughs that build buyer consensus across the full sales cycle.Screenshot of Detailed video analytics show who’s watching and for how long, to help prioritize and personalize a sales strategy. Measure how each team member is performing with video.Screenshot of CRM integrations push video view data to lead and contact records. Use viewing data to surface high-intent leads, and measure videos’ impact on pipeline and revenue.Screenshot of A link can be added as an in-video call-to-action that drives buyers to next steps– from providing additional resources to booking a meeting right from the video.Screenshot of From sales engagement platforms, to CRMs, to marketing automation systems, Vidyard is integrated into the tools teams are already using every day.