What users are saying about
25 Ratings
Top Rated
60 Ratings
25 Ratings
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Score 8 out of 100
Top Rated
60 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

VMware SRM

It's quite well suited for a medium to large size VMWare virtualization infrastructure where your production infrastructure can be failed over to a disaster recovery site. There are other cheaper options for a smaller budget business. Also, for a non mission critical virtual infrastructure, you can simply use VM backups such as Veeam backups for restoring failed VMs
Ravinder Gupta | TrustRadius Reviewer

Zerto

If you have very large VMDKs (Virtual Machine Disk), failing snapshots or failing Microsoft VSS processes, then Zerto is the product.
If you have limited CPU or storage space or speed, Zerto is the answer.
If you need "nearly" instant RPO and very fast RTO, Zerto is the answer.
If you don't have the platform issues or are not concerned with RPO and RTO, and cost is a driver, then other products can have an advantage.
Anonymous | TrustRadius Reviewer

Pros

VMware SRM

  • Easy configuration and setup.
  • Testing of a particular VM or datastore with several VMs is easy.
  • Auto configuration of IPs makes the process even easier.
Anonymous | TrustRadius Reviewer

Zerto

  • It is simple to set up and use. In my opinion, one of the most important functions of a tool is its interface. If you have the best product in the world but it takes an arm and a leg to configure and a doctorate degree to use, then the product isn't worth very much.
  • The continuous replication is done very well. The failover and failback process runs smoothly.
  • This has less to do with the product than the company, but Zerto as a company really listens to their customer base. We've always had a very good interpersonal experience with their support and sales teams. Having great people behind their product is definitely one of Zerto's strengths.
Greg Goss | TrustRadius Reviewer

Cons

VMware SRM

  • It’s unfortunate, but more and more, the quality of VMware’s products and the technical support teams behind them has degraded significantly. We have opened several support requests within the last few months and ended up resolving a large majority ourselves due to the poor performance of their remote teams.
  • VMware is suffering from the same illness that’s affecting multiple U.S. technology firms, in that their focus has shifted completely away from their customers and moved to pleasing investors. In doing so, clients suffer because they do not get properly tested products and the support teams behind them are very weak and overwhelmed.
  • We worked close to a month trying to get SRM V6.5 to work. We have worked with many previous versions of SRM in the past while using HP EVAs, NetApps and Hitachi arrays, and we can honestly say that we are greatly disappointed with this release and the company.
  • We escalated right up to engineering, but their response times were brutally slow; the technicians were juniors at best.
  • As a technology leader, the last thing you want during a DR is to be dealing with a company that just can't deliver. SRM is not cheap, and you would expect much better products and support from VMware.
  • If you are comparing products, try other companies like Veeam... We ended up using them instead, the setup and execution was easy and seamless, and they answered all our questions quickly and efficiently. They actually do care about their clients.
Alejandro Contreras | TrustRadius Reviewer

Zerto

  • I’d like to see improvements to the usage graphs so I could dig deeper into network bandwidth usage with the ability to see what VPG is using most of the bandwidth
  • The ability to just failover a single server in a VPG would be useful, as this would reduce the number of VPG that have to be created
  • Bulk editing of failover IP addresses would be helpful
Neil Taylor | TrustRadius Reviewer

Likelihood to Renew

VMware SRM

VMware SRM 10.0
Based on 1 answer
- easy to set up - easy to protect critical servers in case of disaster
Abhishek Thakor | TrustRadius Reviewer

Zerto

Zerto 9.7
Based on 2 answers
We really like the easy setup of this replication solution, as well as the ease of management. Not to mention, our internal IT Economist determined that the Zerto solution would provide the best ROI out of the competing solutions we analyzed. So far, his calculations have been spot on, and we have saved substantially
Anonymous | TrustRadius Reviewer

Usability

VMware SRM

VMware SRM 9.0
Based on 1 answer
VMWare SRM is very easy to use and configure. You don't have to be a virtualization expert to learn SRM configuration and execution.
Ravinder Gupta | TrustRadius Reviewer

Zerto

Zerto 10.0
Based on 2 answers
Like any other software you have to learn how it works. Once you understand the product, usability is great.
Brian Marcum | TrustRadius Reviewer

Support Rating

VMware SRM

VMware SRM 7.0
Based on 2 answers
Sometimes we have to struggle explaining the problem and getting it resolved on priority. The overall quality of support team is not as good as it used to be in past.
Ravinder Gupta | TrustRadius Reviewer

Zerto

Zerto 8.9
Based on 10 answers
Almost perfect, but one time it took the tech a little bit longer than I had hoped to get us back running and he had to wipe the configuration completely and restore it. Not a deal-breaker and definitely got us back to where we needed to be but I will dock 1 point for that. Other than that, support has been amazing.
Tim Lillis | TrustRadius Reviewer

Alternatives Considered

VMware SRM

Entertained Veeam, however with SRM's tight integration and "brand" it was an easy decision. The cost for a 25 server license also weighed in the decision for using a VMware product. Plus I am a VMware fan and feel this option to go with SRM will transcend jobs.
Dan Forlano | TrustRadius Reviewer

Zerto

Zerto is a lot more flexible that VMware SRM. We used to use SRM and it was very rigid. All of our protection groups were based on storage volumes so any time anything needed to be added or removed from a protection group you had to adjust the storage volume and make other changes in SRM. With Zerto it is much easier to add or remove servers into protection groups. The scripting and instrumentation for bringing protection groups is much easier with Zerto as well.
Mark McCully | TrustRadius Reviewer

Return on Investment

VMware SRM

  • The biggest positive is that we have a data recovery solution that we can test and verify in a live condition. Prior to this we were only hoping we could recover from a disaster.
  • We've been only running for 4 months and haven't had to use SRM.
Dan Forlano | TrustRadius Reviewer

Zerto

  • For us, there really was no ROI to calculate when purchasing and implementing Zerto. We had no DR in place. We needed DR so we spun up a project, did some research, and found Zerto. It has had a positive impact on the business due to the fact that we can now pass our audit.
Christopher Mills | TrustRadius Reviewer

Screenshots

Pricing Details

VMware SRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zerto

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

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