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24 Ratings
54 Ratings
24 Ratings
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Score 7.4 out of 101
54 Ratings
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Score 9.2 out of 101

Likelihood to Recommend

VMware SRM

It's quite well suited for a medium to large size VMWare virtualization infrastructure where your production infrastructure can be failed over to a disaster recovery site. There are other cheaper options for a smaller budget business. Also, for a non mission critical virtual infrastructure, you can simply use VM backups such as Veeam backups for restoring failed VMs
Ravinder Gupta profile photo

Zerto

If you have very large VMDKs (Virtual Machine Disk), failing snapshots or failing Microsoft VSS processes, then Zerto is the product.
If you have limited CPU or storage space or speed, Zerto is the answer.
If you need "nearly" instant RPO and very fast RTO, Zerto is the answer.
If you don't have the platform issues or are not concerned with RPO and RTO, and cost is a driver, then other products can have an advantage.
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Pros

VMware SRM

  • Easy configuration and setup.
  • Testing of a particular VM or datastore with several VMs is easy.
  • Auto configuration of IPs makes the process even easier.
No photo available

Zerto

  • It is simple to set up and use. In my opinion, one of the most important functions of a tool is its interface. If you have the best product in the world but it takes an arm and a leg to configure and a doctorate degree to use, then the product isn't worth very much.
  • The continuous replication is done very well. The failover and failback process runs smoothly.
  • This has less to do with the product than the company, but Zerto as a company really listens to their customer base. We've always had a very good interpersonal experience with their support and sales teams. Having great people behind their product is definitely one of Zerto's strengths.
Greg Goss profile photo

Cons

VMware SRM

  • It’s unfortunate, but more and more, the quality of VMware’s products and the technical support teams behind them has degraded significantly. We have opened several support requests within the last few months and ended up resolving a large majority ourselves due to the poor performance of their remote teams.
  • VMware is suffering from the same illness that’s affecting multiple U.S. technology firms, in that their focus has shifted completely away from their customers and moved to pleasing investors. In doing so, clients suffer because they do not get properly tested products and the support teams behind them are very weak and overwhelmed.
  • We worked close to a month trying to get SRM V6.5 to work. We have worked with many previous versions of SRM in the past while using HP EVAs, NetApps and Hitachi arrays, and we can honestly say that we are greatly disappointed with this release and the company.
  • We escalated right up to engineering, but their response times were brutally slow; the technicians were juniors at best.
  • As a technology leader, the last thing you want during a DR is to be dealing with a company that just can't deliver. SRM is not cheap, and you would expect much better products and support from VMware.
  • If you are comparing products, try other companies like Veeam... We ended up using them instead, the setup and execution was easy and seamless, and they answered all our questions quickly and efficiently. They actually do care about their clients.
Alejandro Contreras profile photo

Zerto

  • I’d like to see improvements to the usage graphs so I could dig deeper into network bandwidth usage with the ability to see what VPG is using most of the bandwidth
  • The ability to just failover a single server in a VPG would be useful, as this would reduce the number of VPG that have to be created
  • Bulk editing of failover IP addresses would be helpful
Neil Taylor profile photo

Likelihood to Renew

VMware SRM

VMware SRM 10.0
Based on 1 answer
- easy to set up - easy to protect critical servers in case of disaster
Abhishek Thakor profile photo

Zerto

Zerto 9.6
Based on 2 answers
We really like the easy setup of this replication solution, as well as the ease of management. Not to mention, our internal IT Economist determined that the Zerto solution would provide the best ROI out of the competing solutions we analyzed. So far, his calculations have been spot on, and we have saved substantially
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Usability

VMware SRM

VMware SRM 9.0
Based on 1 answer
VMWare SRM is very easy to use and configure. You don't have to be a virtualization expert to learn SRM configuration and execution.
Ravinder Gupta profile photo

Zerto

Zerto 9.9
Based on 2 answers
Like any other software you have to learn how it works. Once you understand the product, usability is great.
Brian Marcum profile photo

Support

VMware SRM

VMware SRM 7.0
Based on 2 answers
Sometimes we have to struggle explaining the problem and getting it resolved on priority. The overall quality of support team is not as good as it used to be in past.
Ravinder Gupta profile photo

Zerto

Zerto 7.9
Based on 4 answers
Zerto support has been very good in our dealings with them. From handling issues to assisting with upgrades, Zerto support has been there to make sure we succeed. Since we have been using Zerto for over four years, we have had a long engagement with their support. We have made recommendations that have been accepted, and support has offered us hints to make our lives easier. It has been a great relationship.
Christopher Mills profile photo

Alternatives Considered

VMware SRM

Entertained Veeam, however with SRM's tight integration and "brand" it was an easy decision. The cost for a 25 server license also weighed in the decision for using a VMware product. Plus I am a VMware fan and feel this option to go with SRM will transcend jobs.
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Zerto

While more expensive, Zerto does a better job of protecting our servers and keeping the RPO low. It was also supported by our financial core which was a huge factor in our adoption. However, one it was put into our system, we wanted to adopt it company wide. As long as you understand what it should be used for, you will not be disappointed.
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Return on Investment

VMware SRM

  • The biggest positive is that we have a data recovery solution that we can test and verify in a live condition. Prior to this we were only hoping we could recover from a disaster.
  • We've been only running for 4 months and haven't had to use SRM.
Dan Forlano profile photo

Zerto

  • ROI is 100% knowing our mission critical databases and servers are being replicated over near real-time.
  • Showing that we test failovers helps us pass our audits.
  • Giving us alerts every 6 months to test failover guarantees that we are more prepared in case of an emergency.
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Screenshots

Pricing Details

VMware SRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zerto

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

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