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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Vonage Business Communications

    Score8.7 out of 10
    N/AVonage Business Cloud is a communication solution aimed at small-midsize companies. It integrates with third party applications, and includes IP-PBX capabilities, video conferencing, and collaboration tools. Pricing starts at $19.99 per month and increases with the amount of phone lines needed.

    $19

    per month per extension

    Yobi

    N/AN/AN/AN/A
    Pricing
    Vonage Business CommunicationsYobi
    Editions & Modules
    Mobile
    $19.99
    per month per extension
    Premium
    $29.99
    per month per extension
    Advanced
    $39.99
    per month per extension
    No answers on this topic
    Offerings
    Pricing Offerings
    Vonage Business CommunicationsYobi
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Vonage Business CommunicationsYobi
    Considered Both Products
    Vonage
    No answer on this topic
    Yobi
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    18 Answers
    No answers on this topic
    Delivers good value for the price
    89%
    Delivers good value for the price
    17 Answers
    No answers on this topic
    Happy with the feature set
    95%
    Happy with the feature set
    20 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    79%
    Lived up to sales and marketing promises
    11 Answers
    No answers on this topic
    Implementation went as expected
    85%
    Implementation went as expected
    11 Answers
    No answers on this topic
    Features
    Vonage Business CommunicationsYobi
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Vonage Business Communications and Yobi
    Feature
    Vonage Business Communications
    9.8
    7 Ratings
    15% above category average
    Yobi
    -
    Ratings
    High quality audio9.97 Ratings00 Ratings
    High quality video9.74 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Vonage Business Communications and Yobi
    Feature
    Vonage Business Communications
    9.6
    4 Ratings
    12% above category average
    Yobi
    -
    Ratings
    Desktop sharing9.64 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Vonage Business Communications and Yobi
    Feature
    Vonage Business Communications
    9.8
    6 Ratings
    14% above category average
    Yobi
    -
    Ratings
    Calendar integration10.03 Ratings00 Ratings
    Meeting initiation9.95 Ratings00 Ratings
    Record meetings / events9.45 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Vonage Business Communications and Yobi
    Feature
    Vonage Business Communications
    10.0
    3 Ratings
    19% above category average
    Yobi
    -
    Ratings
    Live chat10.03 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Vonage Business Communications and Yobi
    Feature
    Vonage Business Communications
    9.7
    4 Ratings
    20% above category average
    Yobi
    -
    Ratings
    User authentication9.74 Ratings00 Ratings
    Participant roles & permissions9.74 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Vonage Business Communications and Yobi
    Feature
    Vonage Business Communications
    9.7
    11 Ratings
    14% above category average
    Yobi
    -
    Ratings
    Hosted PBX9.78 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)10.09 Ratings00 Ratings
    Directory of employee names9.711 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Vonage Business Communications and Yobi
    Feature
    Vonage Business Communications
    9.4
    12 Ratings
    8% above category average
    Yobi
    -
    Ratings
    Answering rules9.912 Ratings00 Ratings
    Call recording9.29 Ratings00 Ratings
    Call park9.710 Ratings00 Ratings
    Call screening9.910 Ratings00 Ratings
    Message alerts8.812 Ratings00 Ratings
    Business SMS/External Messaging9.17 Ratings00 Ratings
    Online Fax8.64 Ratings00 Ratings
    Voicemail Transcription10.06 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Vonage Business Communications and Yobi
    Feature
    Vonage Business Communications
    9.8
    12 Ratings
    10% above category average
    Yobi
    -
    Ratings
    Mobile app for iOS9.912 Ratings00 Ratings
    Mobile app for Android9.69 Ratings00 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Vonage Business Communications and Yobi
    Feature
    Vonage Business Communications
    9.7
    6 Ratings
    13% above category average
    Yobi
    -
    Ratings
    Centralized communications management9.66 Ratings00 Ratings
    Team messaging9.96 Ratings00 Ratings
    Team document sharing9.44 Ratings00 Ratings
    Call and meeting analytics10.05 Ratings00 Ratings
    Best Alternatives
    Vonage Business CommunicationsYobi
    Small Businesses
    Broadvoice | GoContact
    Score9.1 out of 10
    Broadvoice | GoContact
    Score9.1 out of 10
    Medium-sized Companies
    Webex Calling
    Score8.8 out of 10
    Webex Calling
    Score8.8 out of 10
    Enterprises
    Webex Calling
    Score8.8 out of 10
    Webex Calling
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Vonage Business CommunicationsYobi
    Likelihood to Recommend
    9.6
    (29 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    5.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    9.9
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (11 ratings)
    -
    (0 ratings)
    User Testimonials
    Vonage Business CommunicationsYobi
    Likelihood to Recommend
    Vonage
    Vonage Business Communications excels in scenarios requiring seamless remote work, such as virtual teams and remote workers. It's also ideal for businesses needing reliable disaster recovery solutions. However, it may be less appropriate for very small businesses with minimal communication needs or those with limited budgets, as the comprehensive features might be more than necessary.
    Read full review
    Yobi
    No answers on this topic
    Pros
    Vonage
    • Eliminates physical phone consoles that can be pricey and unnecessary for staff.
    • Has a companion app that allows you to use your personal cell phone to check messages or make calls.
    • The desktop application is easy to use and has a number of customizable settings so that the app can be minimized but alert you of incoming calls.
    Incentivized
    Read full review
    Yobi
    No answers on this topic
    Cons
    Vonage
    • The extension can only have three devices which is difficult if you work in multiple locations. Your cell phone is one of the three, so you really only get two. I have three office locations that I work out of and it would be nice to have my extension at each.
    Incentivized
    Read full review
    Yobi
    No answers on this topic
    Likelihood to Renew
    Vonage
    I think it will be renewed as overall it is a midrange product that mostly does what we need it to
    Incentivized
    Read full review
    Yobi
    No answers on this topic
    Usability
    Vonage
    I thought it had very practical and useful usability. It has a clean and simple interface with large fonts that make it easy to read. It isn't particularly difficult, although figuring out some operations may be a bit challenging. For the most part though, it isn't very difficult to use
    Incentivized
    Read full review
    Yobi
    No answers on this topic
    Support Rating
    Vonage
    We hardly have any issues with it to where we need to call them. There was a point where our connections across the board were terrible and it held us up in production quite a bit but since then things have been pretty simple and streamlined.
    Incentivized
    Read full review
    Yobi
    No answers on this topic
    Alternatives Considered
    Vonage
    We believe Vonage Business Cloud is best for our organization over the AT&T and the Verizon platforms for several reasons including price, ease of use, connectivity, and other options. Since we have implemented this solution along with newer Polycom phones, we have had very few issues with our phones or our phone platform.
    Incentivized
    Read full review
    Yobi
    No answers on this topic
    Return on Investment
    Vonage
    • Cut down phone hardware expense since the soft phone is free and easier to use.
    • Text is becoming a more important and effective way to reach clients. Some will not answer a call or accept voicemail but respond quickly to text messages.
    • Allows me to work from anywhere with smart phone app saving hours at work.
    Read full review
    Yobi
    No answers on this topic
    ScreenShots