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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mindbody

    Score7.8 out of 10
    N/AMindbody is business management software for gyms and spas, as well as fitness and yoga studios built around appointment scheduling and online bookings and calendaring, from the company of the same name in San Luis Obispo, California. Notably, the platform also contains marketing automation to maintain club member engagement, and enrollment.

    $129

    per month

    WellnessLiving

    Score4.1 out of 10
    N/AWellnessLiving in Ontario offers an integrated club management software for smaller gyms, spas, health, yoga, dance studios, and others, with online calendaring and registration, easy online payment management, marketing automation and enrollee engagement, and also some workforce management features.

    $69

    per month

    Pricing
    MindbodyWellnessLiving
    Editions & Modules
    Starter
    $129
    per month
    Accelerate
    $259
    per month
    Ultimate
    $399
    per month
    Ultimate Plus
    $599
    per month
    Starter
    $69
    per month
    Business
    $199
    per month
    BusinessPro
    $349
    per month
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    MindbodyWellnessLiving
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscounts available for the first two months on the Business and BusinessPro plans.
    More Pricing Information
    Community Pulse
    MindbodyWellnessLiving
    Considered Both Products
    Mindbody
    Chose Mindbody
    I have wellness living for my other business. The customer service is so so much better! They actually take requests and do them. With Mindbody I call it the Mindbody abyss - you send in a service request or suggestion and you NEVER hear back. Not once in 6 years. That is why …
    Incentivized
    Chose Mindbody
    Mindbody is better all the way around. It has live customer support, a dominant market share, and its easier to use than other software.
    Incentivized
    WellnessLiving
    Chose WellnessLiving
    MINDBODY forced us to accept a larger "basic" package with bells and whistles we didn't need, almost doubling our monthly bill with them. Not okay, especially since we were one of their very first clients. No support for micro-businesses like my studio.
    Incentivized
    Key User Insights
    Would buy again
    77%
    Would buy again
    24 Answers
    No answers on this topic
    Delivers good value for the price
    65%
    Delivers good value for the price
    15 Answers
    No answers on this topic
    Happy with the feature set
    77%
    Happy with the feature set
    24 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    69%
    Lived up to sales and marketing promises
    18 Answers
    No answers on this topic
    Implementation went as expected
    68%
    Implementation went as expected
    17 Answers
    No answers on this topic
    User Ratings
    MindbodyWellnessLiving
    Likelihood to Recommend
    7.6
    (39 ratings)
    9.0
    (1 ratings)
    Usability
    7.0
    (3 ratings)
    -
    (0 ratings)
    Availability
    1.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    1.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.8
    (23 ratings)
    9.0
    (1 ratings)
    Product Scalability
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    MindbodyWellnessLiving
    Likelihood to Recommend
    Mindbody
    Mindbody excels in areas that rely on the "bread and butter" of its design: scheduling, member management, and payment processing. Overall as a fitness center management solution, Mindbody is by far the best product we have used and they have evolved their capabilities in good alignment with our needs as well.
    Incentivized
    Read full review
    WellnessLiving
    WellnessLiving provides my small piano and art studio with just what we need for scheduling without being forced to add bells and whistles we don't need. We accept payments directly through Intuit so we don't need a scheduling system that accepts payment. We handle our own promotions on the school's social media platforms so we don't need it on a scheduling platform.
    Incentivized
    Read full review
    Pros
    Mindbody
    • Mindbody does a great job of sending out reminder emails to clients so they do not miss a class.
    • Mindbody does a great job at giving instructors a fast and easy way to check in clients and to see who is all signed up for their classes for the week.
    • Mindbody has a great payroll feature. All you have to do is set the dates and it generates a nicely laid out PDF of all the classes you taught during that time period and what you have made from them.
    Read full review
    WellnessLiving
    • They respond to any technical problems by email and phone promptly.
    • The cost is affordable for our small business.
    • Their platform works with our business set up.
    Incentivized
    Read full review
    Cons
    Mindbody
    • There is so much functionality and not enough accountability. I wish there were more tracking of all transactions done on the clients or operations end to be able to review history and learn from mistakes.
    • The Mindbody branded app connection needs more attention.
    • Please add a covid vaccination checker to the application (not just to use in the web browser). It has taken way too long to get this feature.
    Incentivized
    Read full review
    WellnessLiving
    • When a student enrolls in a 2-hour class, we have to enter it as two 1 hour classes. As a result, the student only gets one reminder email. This always causes confusion. This needs to be addressed and corrected.
    Incentivized
    Read full review
    Usability
    Mindbody
    Settings are often buried, user interface rules vary depending on whether it's a newer feature or an older one. From daily usage, people learn how it works and get used to it, but it's not something someone could just pick up without any training or hand-holding.
    Incentivized
    Read full review
    WellnessLiving
    No answers on this topic
    Reliability and Availability
    Mindbody
    Constant errors and TERRIBLE PRODUCT support
    Read full review
    WellnessLiving
    No answers on this topic
    Performance
    Mindbody
    Fails at everything form availability to reliability.
    Read full review
    WellnessLiving
    No answers on this topic
    Support Rating
    Mindbody
    Mindbody support takes forever to get back to you via email in my experience. The process is not as simple as it was back when they had the chat feature. I really wish they would bring that back! Most items are normally some weird glitch that they can fix in minutes but you have to wait days now.
    Incentivized
    Read full review
    WellnessLiving
    WellnessLiving support replies promptly to emails and actually answers the phone.
    Incentivized
    Read full review
    Alternatives Considered
    Mindbody
    Mindbody is really the only system of its kind that is widely used by fitness and yoga studios. Its app is the industry standard for looking up and signing up for classes, so most students rely on it exclusively. If there were another viable alternative it would have to promise more ease of use and intuitive backend.
    Incentivized
    Read full review
    WellnessLiving
    MINDBODY forced us to accept a larger "basic" package with bells and whistles we didn't need, almost doubling our monthly bill with them. Not okay, especially since we were one of their very first clients. No support for micro-businesses like my studio.
    Incentivized
    Read full review
    Scalability
    Mindbody
    Constant errors and ZERO support from the company.
    Read full review
    WellnessLiving
    No answers on this topic
    Return on Investment
    Mindbody
    • I've had agents help me set something up that ended up costing time and money because it was done wrong. [In my experience], less senior agents need to stop guessing or going with "I think so" and talk to a senior agent to make sure what they are telling the client is correct.
    • The app is good exposure.
    Read full review
    WellnessLiving
    • They came to us at the perfect time. We were with another scheduling software company that was going to gouge us with increased costs. WellnessLiving was just starting and gave us an affordable package.
    Incentivized
    Read full review
    ScreenShots

    WellnessLiving Screenshots

    Product screenshot