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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    WhatsApp Business

    Score9 out of 10
    N/AWhatsApp Business is a free to download app that was built FOR small business, allowing users to connect with customers easily by using tools to automate, sort and quickly respond to messages. For medium and large businesses, the WhatsApp Business API powers communication with customers all over the world, allowing them to connect with them on WhatsApp in a simple, secure, and reliable way.N/A

    Workable

    Score7.3 out of 10
    N/AWorkable is a recruiting software with HR integrations and AI-powered candidate sourcing. It has SEO-optimized job descriptions and one-click advertising across popular job boards. Workable also features communication tracking, real-time syncing, reporting, and mobile accessibility for collaboration.

    $359

    per month

    Pricing
    WhatsApp BusinessWorkable
    Editions & Modules
    WhatsApp Business
    Free
    Standard
    $360
    per month (starting with 1-20 employees)
    Premier
    $599
    per month (billed annually) (starting with 1-20 employees)
    Enterprise
    $799
    per month (billed annually)
    Premier
    $8148
    per year (starting with 1-20 employees)
    Offerings
    Pricing Offerings
    WhatsApp BusinessWorkable
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—20% discount for annual pricing on Standard plan. Buyers can also select add-ons for an additional fee.
    More Pricing Information
    Community Pulse
    WhatsApp BusinessWorkable
    Considered Both Products
    Meta Platforms Inc
    No answer on this topic
    Workable
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    24 Answers
    100%
    Would buy again
    14 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    23 Answers
    100%
    Delivers good value for the price
    12 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    24 Answers
    100%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    21 Answers
    100%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    21 Answers
    100%
    Implementation went as expected
    9 Answers
    Features
    WhatsApp BusinessWorkable
    Recruiting / ATS
    Comparison of Recruiting / ATS features of WhatsApp Business and Workable
    Feature
    WhatsApp Business
    -
    Ratings
    Workable
    8.3
    36 Ratings
    5% above category average
    Job Requisition Management00 Ratings8.030 Ratings
    Company Website Posting00 Ratings9.032 Ratings
    Publish to Social Media00 Ratings10.029 Ratings
    Job Search Site Posting00 Ratings9.034 Ratings
    Duplicate Candidate Prevention00 Ratings7.031 Ratings
    Applicant Tracking00 Ratings9.034 Ratings
    Notifications and Alerts00 Ratings8.033 Ratings
    Best Alternatives
    WhatsApp BusinessWorkable
    Small Businesses
    Telegram
    Score8.8 out of 10
    UZIO
    Score9.4 out of 10
    Medium-sized Companies
    Telegram
    Score8.8 out of 10
    Zoho People
    Score8.6 out of 10
    Enterprises
    Telegram
    Score8.8 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    WhatsApp BusinessWorkable
    Likelihood to Recommend
    9.2
    (24 ratings)
    8.0
    (37 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    Usability
    8.5
    (5 ratings)
    9.0
    (2 ratings)
    Support Rating
    8.3
    (4 ratings)
    7.3
    (2 ratings)
    User Testimonials
    WhatsApp BusinessWorkable
    Likelihood to Recommend
    Meta Platforms Inc
    By using WhatsApp Business, I can now respond to customers faster, keep them updated about new deals, and even send out surveys to understand their needs. The ability to send stickers and photos makes the app more interactive and engaging. It easily beats other social networks in terms of the quality and quantity of messages sent, which is a good thing for businesses.
    Read full review
    Workable
    Workable is great at creating job posts and posting them to multiple job boards with a single click and also running paid campaigns on social media platforms to reach passive candidates as well. Workable has a friendly UI and has a very gentle learning curve. It is more appropriate for larger organizations where you need to hire thousands of people a year and need to always have a pipeline of great talent.
    Incentivized
    Read full review
    Pros
    Meta Platforms Inc
    • Easy to use by registering a phone number as your personal WhatsApp number and attaching your company profile by opening and closing your image to your product.
    • Fast and accurate connection.
    • It allows you to split chat between business and personal as WhatsApp Business and Personal can be downloaded on the same smartphone by registering a different number.
    Read full review
    Workable
    • The platform allows us to implement a scorecard service through which it is possible to keep track of the quality of nutrition that each prospective employee could bring to the company, so that the decision to hire any of them is as profitable as possible.
    • Communication with candidates is very easy to track, so that it is possible to make sure that the results proposed by each employee in the recruitment area are totally adequate. This is useful to filter possible failures that may occur on the part of the recruitment team.
    • The platform works with recruitment funnels, whose structure allows us to purify the information of real utility for the company by the employees, and where we can even add databases with the information of all prospective employees that are kept in the recruitment process.
    • Using Workable in conjunction with the information provided by their online technical assistants results in a huge improvement in our labor operation, as they know the best strategies to leverage our hiring management. Workable's technical support is active most of the day.
    • Using Workable was no problem for our employees in the human talent development area, mostly because they, despite not having any experience with Workable, were able to adapt to the platform with incredible speed, thanks to the ease of use of Workable and the number of tools it has right out of the box.
    Incentivized
    Read full review
    Cons
    Meta Platforms Inc
    • UI/UX of WhatsApp has room for improvement. The goal should be to add more features for business interactions outside of the everyday messenger. (interface wise, not feature wise)
    • Multi-device use is added but it's still not as flexible and fast as other messengers like Telegram
    • File transfer is time consuming and troublesome. It also has limits.
    Incentivized
    Read full review
    Workable
    • The ability to schedule interviews via Workable was great, but it was unable to pull other items from your calendar, so it was easy to end up double booked for appointments if you weren't careful.
    • The reporting leaves a bit to be desired, there is not a lot of customization for what I really needed reports on.
    Incentivized
    Read full review
    Likelihood to Renew
    Meta Platforms Inc
    No answers on this topic
    Workable
    It's become a part of the fabric of our hiring process and we are growing like crazy! Once we have a working platform in place the cost of the change management typically far out weighs the benefits derived from the change! It's especially hard to change a process with employees who are not key stake holders, they are alway hesitant to invest time in a new product they are only going to use once in a while. With that said if something else came along with benefits far and above workable that we would gain a clear lift in productivity and capabilities we would make the change, we've done it with other parts of our tech stack
    Incentivized
    Read full review
    Usability
    Meta Platforms Inc
    Most reliable app for business and personal use. I rely on it with any hesitation. Its encrypted chatting system impresses me a lot. Easy file transfer is also appreciated. Maximum people use this app, so I can communicate with most people through this. It makes my life more comfortable.
    Read full review
    Workable
    One thing, it just works as advertised. AI integration makes the work more easier, and we will be able to process the applications more faster with the help of AI.
    Read full review
    Support Rating
    Meta Platforms Inc
    There were some issues in the beginning when the app used to get hanged. We had emailed customer support, and we received a response promptly. There was an issue with the phone where some updates had to be downloaded. You can also complete a form online to contact customer support. The staff can speak many languages
    Incentivized
    Read full review
    Workable
    I have never had to rely on Workable's support team so I cannot attest to this. I have never had to rely on Workable's support team so I cannot attest to this. I have never had to rely on Workable's support team so I cannot attest to this.I have never had to rely on Workable's support team so I cannot attest to this. I have never had to rely on Workable's support team so I cannot attest to this.
    Incentivized
    Read full review
    Alternatives Considered
    Meta Platforms Inc
    In a business organisation communication is the main factor for the development. And WhatsApp Business is the most perfect software for it. The software is designed with full of perfect features for the better communication. It performs very effectively than other software. I am fully satisfied with the features of the software. A superb software to me.
    Incentivized
    Read full review
    Workable
    Workable was an excellent tool for our start-up. It was cost effective but very user-friendly. It wasn't a difficult sell to ensure our hiring managers would utilize the tool, and I particularly liked the inbox feature to stay organized. I rated Workable very highly, though as our company grew exponentially, we did go in a different direction.
    Incentivized
    Read full review
    Return on Investment
    Meta Platforms Inc
    • With WhatsApp Business help, productivity has risen while email and text messages continue to be used.
    • It’s helpful to adapt, have a positive business return, and use WhatsApp Business groups to manage communication with specific people.
    • Integrating the company and the improvement of its visibility allowed for better optimization of customer engagement.
    Incentivized
    Read full review
    Workable
    • Workable has a had positive ROI on our workflow management, as the basic pay-as-you-go feature for a single role is incredibly affordable ($50/month) for a 2-3 month mid-to-senior level candidate search.
    • The ease of use has helped us move candidates faster as well - our average time to close a role decreased by 22% after our first 6 months of using Workable.
    Incentivized
    Read full review
    ScreenShots

    Workable Screenshots

    Screenshot of Workable's DashboardScreenshot of Workable's Candidate ProfileScreenshot of Workable's People DirectoryScreenshot of Workable Assistant