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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    WooCommerce

    Score8.5 out of 10
    N/AWooCommerce is an eCommerce plugin for WordPress, developed by WooThemes (recently acquired by Automattic). Like WordPress, it is designed to be an extendable, adaptable, open-sourced platform. WooCommerce allows merchants to sell physical products, downloadables, or services.

    $0

    Zoho Inventory

    Score9 out of 10
    N/AZoho Inventory is a cloud-based inventory management solution designed for small to midsize businesses. It features inventory management modules including reporting and analysis, and lot traceability. It features mobile compatible apps for Android and iOS devices. Zoho Inventory offers additional capabilities such as built-in shipment estimating, and tracking and delivery confirmation features that allow users to invoice, ship and track products. The solution allows users to create…

    $39

    per organization / month billed annually ($49.00 billed monthly)

    Pricing
    WooCommerceZoho Inventory
    Editions & Modules
    Woo Enterprise
    Contact Sales
    BASIC
    $39.00
    per organization / month billed annually ($49.00 billed monthly)
    STANDARD
    $79.00
    per organization / month billed annually ($99.00 billed monthly)
    STANDARD
    $199.00
    per organization / month billed annually ($249.00 billed monthly)
    Offerings
    Pricing Offerings
    WooCommerceZoho Inventory
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsWooCommerce is a free and open-source plugin for WordPress. Merchants can host their WooCommerce store on any private hosting service, or with Automattic directly via WordPress.com. Some added features or services from the WooCommerce Official Marketplace may have one time or subscription pricing.—
    More Pricing Information
    Community Pulse
    WooCommerceZoho Inventory
    Considered Both Products
    Automattic
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    43 Answers
    No answers on this topic
    Delivers good value for the price
    96%
    Delivers good value for the price
    43 Answers
    No answers on this topic
    Happy with the feature set
    89%
    Happy with the feature set
    40 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    37 Answers
    No answers on this topic
    Implementation went as expected
    88%
    Implementation went as expected
    36 Answers
    No answers on this topic
    Features
    WooCommerceZoho Inventory
    Online Storefront
    Comparison of Online Storefront features of WooCommerce and Zoho Inventory
    Feature
    WooCommerce
    8.0
    96 Ratings
    2% above category average
    Zoho Inventory
    -
    Ratings
    Product catalog & listings8.095 Ratings00 Ratings
    Product management8.096 Ratings00 Ratings
    Bulk product upload7.178 Ratings00 Ratings
    Branding7.383 Ratings00 Ratings
    Mobile storefront9.388 Ratings00 Ratings
    Product variations8.088 Ratings00 Ratings
    Website integration9.596 Ratings00 Ratings
    Visual customization7.392 Ratings00 Ratings
    CMS7.974 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of WooCommerce and Zoho Inventory
    Feature
    WooCommerce
    6.1
    91 Ratings
    23% below category average
    Zoho Inventory
    -
    Ratings
    Abandoned cart recovery5.359 Ratings00 Ratings
    Checkout user experience6.991 Ratings00 Ratings
    Online Payment System
    Comparison of Online Payment System features of WooCommerce and Zoho Inventory
    Feature
    WooCommerce
    8.5
    85 Ratings
    2% above category average
    Zoho Inventory
    -
    Ratings
    eCommerce security8.585 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of WooCommerce and Zoho Inventory
    Feature
    WooCommerce
    6.4
    94 Ratings
    18% below category average
    Zoho Inventory
    -
    Ratings
    Promotions & discounts7.591 Ratings00 Ratings
    Personalized recommendations5.374 Ratings00 Ratings
    SEO6.583 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of WooCommerce and Zoho Inventory
    Feature
    WooCommerce
    7.9
    93 Ratings
    2% below category average
    Zoho Inventory
    -
    Ratings
    Multi-site management6.747 Ratings00 Ratings
    Order processing8.491 Ratings00 Ratings
    Inventory management8.290 Ratings00 Ratings
    Shipping8.584 Ratings00 Ratings
    Custom functionality7.786 Ratings00 Ratings
    Best Alternatives
    WooCommerceZoho Inventory
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    No answers on this topic
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    WooCommerceZoho Inventory
    Likelihood to Recommend
    8.9
    (95 ratings)
    5.6
    (3 ratings)
    Likelihood to Renew
    7.0
    (4 ratings)
    7.0
    (1 ratings)
    Usability
    8.1
    (12 ratings)
    -
    (0 ratings)
    Support Rating
    5.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    WooCommerceZoho Inventory
    Likelihood to Recommend
    Automattic
    WooCommerce is best suited to customers whose website is built on the WordPress platform, and whose development team has a good understanding of plug-in implementation. If your website is not built on WordPress, but on Laravel or React (or any other non WordPress technology), then WooCommerce is not for you. WooCommerce is also great for customers who just need a simple online shopping experience. If your needs involve more complex or immersive features such as timed discounts, pick up locations, delivery reminders, or post shopping feedback surveys, know that you will need to purchase additional add-ons to make to get these features using WooCommerce set up on WordPress.
    Incentivized
    Read full review
    Zoho
    It's a basic system which does some things well but the things it does well are the basic things you would expect! Many other features that are a little beyond basic are just not available or you can get 90% of the way there but get stuck on the final 10% so you need to hire a developer who can try to get you through the last bit. An inventory management system with no bin locations pretty much sums it up. The reporting system is terrible. To get any real use you need to integrate it with Zoho Analytics but the problem there is it only syncs every 3 hours. The integrated shipping process is extremely cumbersome
    Incentivized
    Read full review
    Pros
    Automattic
    • Free base package means I can use it when I need to and not pay for it when I'm not using it
    • I can customize the e-commerce options and integrate the calendar booking
    • Payment processing is quick and easy and I can choose my provider
    Incentivized
    Read full review
    Zoho
    • It is simple to use.
    • Does all the basics well.
    • Is able to integrate with our CRM.
    Incentivized
    Read full review
    Cons
    Automattic
    • Because of how the Wordpress database is structured, WooCommerce isn't great for large or complex e-commerce sites.
    • More out-of-the-box options would be nice within the base software.
    • Because add-on plugins are developed by 3rd parties, sometimes you get conflicts that break things.
    Incentivized
    Read full review
    Zoho
    • Templates within Zoho Inventory are very weak. You can't customize many including package slips, shipment docs, etc...
    • When an order has multiple packages, it's next to impossible to find the item you are looking for. Scenario, a large order has many packages and a customer has cancelled one of the items. You must click through every package to find the item, edit the package and remove it before you can cancel the item.
    • The reports within Inventory are extremely basic and many of them are useless
    • The packing slip module is useless as it does not print out bin locations
    • It's an inventory management system but it does not have bin locations
    • The backorder system is useless. If you "backorder" something then the whole order is locked until the backorder arrives in. Scenario.... a client orders 20 items, 1 is on backorder. You "backorder" that one item but want to ship the other 19... not possible. The order gets completely locked.
    • You can't print out RMA requests. There is just no option to do it, you have to do a screen shot
    • Integration with Amazon or other 3rd party e-commerce providers is troublesome.
    Incentivized
    Read full review
    Likelihood to Renew
    Automattic
    Despite very rare glitches, more connected to an excessive number of plugins, that affect the speed of the site, we are extremely satisfied with the platform, the ability to import and export products, even though we just export them, as we have our proprietary system for updating inventories. We love the ease of upgrading, enhancing, innovating, and the freedom we have to do whatever we want, which is a plus, when you consider Shopify can take down your whole store as they please, if they think you aren't abiding to their TOS or their ever changing set of rules.
    Incentivized
    Read full review
    Zoho
    It is relatively easy to customise but the problem is sometimes it is not easy to see where this customisation is available. Also the integrations with external systems can prove problematic both during installation and ongoing development and maintenance. It's great for small companies with a simple inventory or even larger organisations with smaller product lines. And it is reasonably priced if you ar eprepared to put the time in.
    Incentivized
    Read full review
    Usability
    Automattic
    It is built on the Wordpress platform, so there are some quirks compared to a dedicated e-commerce product, but it is very intuitive and easy to use, especially for anyone with Wordpress experience. There are numerous great support articles and learning resources available. Significant customization can be achieved with plugins vs other eCommerce platforms, which may require more custom code and have fewer plugin options.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Support Rating
    Automattic
    not muh support
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    Automattic
    We were pretty sure we wanted a WordPress site so that we had more control over the site itself, having been burned by third-party vendor sites before. The fact that WooCommerce integrates so well with WordPress was a big selling point for us. Magento would have been too heavy of a lift for our small dev team and we didn't want to rely on Shopify or BigCommerce (though all of those products could have their merits for other projects or clients).
    Incentivized
    Read full review
    Zoho
    The inventory management is better than QuickBooks however you give up an awful lot to get that benefit. The reporting in QuickBooks is far superior. The reporting in Inventory is terrible with every few options to customize the reports. For example, pulling in a salesperson report that factors in returns is not possible. You can't pull a report to see what items need to be picked for all open orders.
    Incentivized
    Read full review
    Return on Investment
    Automattic
    • Positive: low cost to start up, and allowed us to start selling right away.
    • Negative: better plug-ins have a high cost of entry. For example if you want to do subscriptions you need a paid plugin for it.
    • Positive: easily integrates with PayPal and Stripe.
    Incentivized
    Read full review
    Zoho
    • We stopped using it as it was difficult to set up.
    • Zoho offers a lot of features but the depth of its functionality proves limited as your demands increase.
    Incentivized
    Read full review
    ScreenShots

    WooCommerce Screenshots

    Screenshot of a single product and description.Screenshot of WooCommerce checkout blocks.Screenshot of WooCommerce settings.Screenshot of WooCommerce product editing.Screenshot of WooCommerce products listing.

    Zoho Inventory Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot