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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    WordPress

    Score8.7 out of 10
    N/AWordpress is an open-source publishing platform popular with bloggers, and a content management system, known for its simplicity and modifiability. Websites may host their own blogging communities, controlling and moderating content from a single dashboard.

    $3

    per month 6 GB storage

    Pricing
    WordPress
    Editions & Modules
    Personal
    $4
    per month 6 GB storage
    Premium
    $8
    per month 13 GB storage
    Business
    $25
    per month 50 GB storage
    Commerce
    $45
    per month 50 GB storage
    Enterprise
    Contact for pricing
    Offerings
    Pricing Offerings
    WordPress
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional DetailsPricing for Business and Commerce plans vary on number of GB.
    More Pricing Information
    Community Pulse
    WordPress
    Considered Both Products
    Automattic
    Chose WordPress
    its all in what you want and how you want to do it. The newer SaaS platforms can be much easier to use for non web people. Also the increasing political issues within the WordPress leadership and communities is starting to get annoying.
    Incentivized
    Chose WordPress
    WordPress simply has so many more options to customize both our and the users experience. Wix also is really expensive in the long run, does not let you add plugins or customize as much as you want. Jimdo is similar, just not quite as expensive. When growing our business, those …
    Incentivized
    Chose WordPress
    WordPress is more cost effective and less of a learning curve for new users
    Incentivized
    Chose WordPress
    There are no other site builders/platforms that stand up to the ease and versatility (heavy custom coding and customizations included) as Wordpress. Drupal is clunky and outdated, as is Joomla, and while Wix or Squarespace may be sufficient for someone with very low web needs, …
    Incentivized
    Chose WordPress
    WordPress has the most open abilities to change the technical foundations. Whereas, other platforms typically have their own niches of use cases; e.g. focusing on page builders, drag and drop, more static code, themes etc... WordPress offers a bit more flexibilities as it can …
    Incentivized
    Chose WordPress
    I like that WordPress sites can be backed up and moved to new servers if needed. Some of the other template sites lock you in because their back-end code is what makes it run.
    Incentivized
    Chose WordPress
    WordPress was very similar to the others and we mostly chose to use WordPress based on the recommendation of an employee who used the site for building other websites. We were told that it was very user-friendly. which it is, and so we made the decision to stick with a product …
    Incentivized
    Chose WordPress
    Wix is more expensive to use, and, in my opinion, not as easy to navigate. You are more limited in what you can do with a Wix site, app wise.
    Incentivized
    Chose WordPress
    I use a lot of business software.
    Some I use for a short while. Some I never stop using.
    WordPress has been part of my business life for 15 years and has never disappointed me. It has always improved and I never felt the "upgrade" were a downgrade... this is one of the few …
    Incentivized
    Chose WordPress
    To work with WordPress your company needs a developer, no matter what. Unless you have the experienced developer in house, you will need one. Squarespace is superfriendly and easy to work. Has all the features for a simple and clean website. WordPress lacks this part.
    Incentivized
    Chose WordPress
    DIY builders have their place for people that don't have technical ability or support. But Wordpress opens a world of custom options to anyone with the ability to learn/create those things. even if you're not a back end developer / use No-code options
    Incentivized
    Chose WordPress
    WordPress offers greater control over content design and editing.
    Incentivized
    Chose WordPress
    I've just been using WordPress forever so it is my go to recommendation for non technical people
    Incentivized
    Chose WordPress
    Wordpress is an open source, and it will always come with a set of drawbacks but also benefits. We see a major drawback in the hosting, which can get complex, and it becomes hard to have a fully functioning and fast site running. Other solutions are often SaaS, which handles …
    Incentivized
    Chose WordPress
    Shopify is much better for big e-commerce sites but is more expensive. WordPress is a good solution for customers who want a low-cost option or are unsure if their website will be profitable. Wordpress is a good way to prove that a concept for selling a product will work online.
    Incentivized
    Chose WordPress
    Wordpress and Shopify don't support e-commerce. Wix is more design-focused. Blogger was limiting but easy to use with Google products.
    Incentivized
    Chose WordPress
    I have not used Drupal or Joomla for several years, but WordPress is easier to use than those platforms from when I used them last. It's so easy to find a web developer who knows WordPress if I ever need help. And there are so many plugins and software platforms that …
    Incentivized
    Chose WordPress
    In our experience, Drupal is so much hard to use and customize. Their upgrade path is almost nonexistent. We've had such a hard time over the years working to try and keep using and upgrading and updating Drupal, but we're SO DONE with it. We have decided to leave Drupal
    Incentivized
    Chose WordPress
    We've tried a decent variety of other platforms throughout the years, and all-in-all we still consistently use WordPress for all kinds of business solutions. We have found while others excel in specific areas, WordPress excels in almost every area pound for pound. We highly …
    Incentivized
    Chose WordPress
    WordPress is one of the only major options that is truly open source and freely usable.
    Incentivized
    Chose WordPress
    WordPress is easier to learn and implement. It isn’t as robust as Drupal and Joomla out of the box, but with plugins and themes you can accomplish most things that these other CMS can do. Although WordPress can get bulky as you add more functionality, in comparison it’s easier …
    Incentivized
    Chose WordPress
    WordPress was the right choice for our organization for web content management and hosting our website. We selected it on the recommendation of a community partner but are more than comfortable with that decision. From our usage, WordPress appears to be near the top of the heap …
    Incentivized
    Chose WordPress
    WordPress isn't as pretty or easy to use as certain competitors like Jimdo, Squarespace or HubSpot, but it makes up for it with its affordability, familiarity and the ability to find quality outside help easily. The same can't be said for certain competitors, as you might need …
    Incentivized
    Chose WordPress
    WordPress offers reliability which is very important for our business.
    Incentivized
    Chose WordPress
    WordPress has WAY more to offer than the previous website platform I used. I am so appreciative of WordPress for years of successful writing and publishing.
    Incentivized
    Key User Insights
    Would buy again
    95%
    Would buy again
    108 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    109 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    109 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    95 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    100 Answers
    Features
    WordPress
    Security
    Comparison of Security features of WordPress
    Feature
    WordPress
    8.1
    159 Ratings
    2% below category average
    Role-based user permissions8.1159 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of WordPress
    Feature
    WordPress
    7.9
    134 Ratings
    1% above category average
    API7.9124 Ratings
    Internationalization / multi-language7.8103 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of WordPress
    Feature
    WordPress
    8.1
    166 Ratings
    3% above category average
    WYSIWYG editor7.8151 Ratings
    Code quality / cleanliness7.3152 Ratings
    Admin section8.3164 Ratings
    Page templates8.7160 Ratings
    Library of website themes8.7162 Ratings
    Mobile optimization / responsive design8.5161 Ratings
    Publishing workflow8.1154 Ratings
    Form generator7.1131 Ratings
    Web Content Management
    Comparison of Web Content Management features of WordPress
    Feature
    WordPress
    8.2
    164 Ratings
    9% above category average
    Content taxonomy8.1142 Ratings
    SEO support7.9148 Ratings
    Bulk management7.5125 Ratings
    Availability / breadth of extensions9.2152 Ratings
    Community / comment management8.2152 Ratings
    Best Alternatives
    WordPress
    Small Businesses
    Umbraco CMS
    Score6.9 out of 10
    Medium-sized Companies
    Square Online
    Score7.7 out of 10
    Enterprises
    RWS Tridion Sites
    Score9 out of 10
    All AlternativesView all alternatives
    User Ratings
    WordPress
    Likelihood to Recommend
    8.6
    (203 ratings)
    Likelihood to Renew
    3.8
    (38 ratings)
    Usability
    8.1
    (50 ratings)
    Availability
    9.5
    (3 ratings)
    Performance
    8.6
    (2 ratings)
    Support Rating
    10.0
    (11 ratings)
    In-Person Training
    7.0
    (1 ratings)
    Online Training
    10.0
    (1 ratings)
    Implementation Rating
    9.0
    (10 ratings)
    Configurability
    10.0
    (1 ratings)
    Ease of integration
    8.0
    (1 ratings)
    Product Scalability
    10.0
    (1 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    User Testimonials
    WordPress
    Likelihood to Recommend
    Automattic
    Wordpress is a great solution for a website of nearly any type. It may not be as suitable if a fully custom solution or app is needed, and it does have some limitations when it comes to connecting it to external products (especially if the product doesn't have any support from a native system), and it does require a lot of testing. Multiple plugins in one install are common but also increase the risk of conflicts, and when those do occur, it can be exceptionally time-consuming and tedious to identify what is causing the issue. As third parties create many plugins, you're also at risk with each potential security breach, which needs to be kept in mind. I would be cautious to use WordPress to store any sort of sensitive PPI. That said, it's a wonderful, easily customizable solution for many, many different types of websites and can allow even inexperienced client users with low-tech knowledge to update basics.
    Incentivized
    Read full review
    Pros
    Automattic
    • Easy to use User Interface
    • Coding / Plugin Implementation is awesome
    • There's always a solution available for the platform
    • Security is easy to use and robust
    • Implementation with 3rd party platforms, such as Google's variety of tools
    • Can download and host on your own server or use their hosted servers
    Incentivized
    Read full review
    Cons
    Automattic
    • WordPress breaks often so you need to have someone who understands how to troubleshoot, which can take time and money.
    • Some plugins are easier to customize than others, for example, some don't require any coding knowledge while others do. This can limit your project if you are not a coder.
    • WordPress can be easily hacked, so you also need someone who can ensure your sites are secure.
    Incentivized
    Read full review
    Likelihood to Renew
    Automattic
    The complications we have and the lack of support. Every plugin has a differente team of support in charge and make one plugin work with the other one always affects the website performance. It's a thousand times better to have only one provider with all functionalities included unless you are an expert web developer or have a team dedicated to it
    Incentivized
    Read full review
    Usability
    Automattic
    Extremely easy to use and train users. It took very little time to get everyone trained and onboarded to start using WordPress. Anytime we had any issues, we were able to find an article or video to help out or we were able to contact support. The menu options are well laid out so it is easy to find what you are looking for.
    Incentivized
    Read full review
    Reliability and Availability
    Automattic
    Anyone can visit WordPress.org and download a fully functional copy of WordPress free of charge. Additionally, WordPress is offered to users as open-source software, which means that anyone can customize the code to create new applications and make these available to other WordPress users.
    Read full review
    Performance
    Automattic
    Mostly, any performance issues have to do with using too many plugins and these can sometimes slow down the overall performance of your site. It is very tempting to start adding lots of plugins to your WordPress site, however, as there are thousands of great plugins to choose from and so many of them help you do amazing things on your site. If you begin to notice performance issues with your WordPress site (e.g. pages being slow to load), there are ways to optimize the performance of your site, but this requires learning the process. WordPress users can learn how to optimize their WordPress sites by downloading the WPTrainMe WordPress training plugin (WPTrainMe.com) and going through the detailed step-by-step WordPress optimization tutorials.
    Read full review
    Support Rating
    Automattic
    I give this rating, which I believe to be a great rating for a community based support system that's surrounding it. Most platforms and products have their own, and as WordPress does have their own team that help here and there, a lot of it's handled by community involvement with dedicated users who are experts with the system who love to help people.
    Read full review
    In-Person Training
    Automattic
    Varies by the person providing training. High marks as it's incredibly easy to find experienced individuals in your community to provide training on any aspect of WordPress from content marketing, SEO, plugin development, theme design, etc. Less than 10 though as the training is community based and expectations for a session you find may fall short.
    Read full review
    Online Training
    Automattic
    It is very easy to find online resources to learn how to do just about anything with WordPress.
    Read full review
    Implementation Rating
    Automattic
    WordPress is not a great solution if you have: 1) A larger site with performance / availability requirements. 2) Multiple types of content you want to share - each with its own underlying data structure. 3) Multiple sites you need to manage. For very small sites where these needs are not paramount, WordPress is a decent solution
    Read full review
    Alternatives Considered
    Automattic
    WordPress isn't as pretty or easy to use as certain competitors like Jimdo, Squarespace or HubSpot, but it makes up for it with its affordability, familiarity and the ability to find quality outside help easily. The same can't be said for certain competitors, as you might need to find an expert and it could get costly.
    Incentivized
    Read full review
    Scalability
    Automattic
    WordPress is completely scalable. You can get started immediately with a very simple "out-of-the box" WordPress installation and then add whatever functionality you need as and when you need it, and continue expanding. Often we will create various WordPress sites on the same domain to handle different aspects of our strategy (e.g. one site for the sales pages, product information and/or a marketing blog, another for delivering products securely through a private membership site, and another for running an affiliate program or other application), and then ties all of these sites together using a common theme and links on each of the site's menus. Additionally, WordPress offers a multisite function that allows organizations and institutions to manage networks of sites managed by separate individual site owners, but centrally administered by the parent organization. You can also expand WordPress into a social networking or community site, forums, etc. The same scalability applies to web design. You can start with a simple design and then scale things up to display sites with amazing visual features, including animations and video effects, sliding images and animated product image galleries, elements that appear and fade from visitor browsers, etc. The scaling possibilities of WordPress are truly endless.
    Read full review
    Return on Investment
    Automattic
    • Allowed us to being all websites under a single umbrella, saving costs on similar products.
    • It's increased our website turn time and made us faster and more efficient at launching websites.
    • Edits and tweaks happen much faster as we have a customized environment.
    Incentivized
    Read full review
    ScreenShots