TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Wrike

    Score8.5 out of 10
    Mid-Size Companies (51-1,000 employees)
    Wrike is a project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. Wrike is optimized for agile workflows and aims to help resolve data silos, poor visibility into work status, and missed deadlines and project failures.

    $240

    per year 2 users (minimum)

    Zulip

    Score8.4 out of 10
    N/AZulip is a team chat app that is designed for both live and asynchronous conversations. Zulip topics create a separate space for each discussion, so different conversations will never get in each other's way. Teams of all sizes can use Zulip, and Zulip is 100% open-source enterprise-grade software, self-hosted or in the cloud.

    $3.50

    per month per user

    Pricing
    WrikeZulip
    Editions & Modules
    Wrike Free
    $0
    per month per user
    Wrike Team
    $10
    per month (billed annually) per user (2-15 users)
    Wrike Business
    $25
    per month (billed annually) per user (5-200 users)
    Apex
    Request a quote
    per month per user
    Pinnacle
    Request a quote
    per month per user
    Zulip Cloud Free
    $0
    per month per user
    Zulip Free
    $0
    per month per user
    Zulip Basic
    $3.50
    per month per user
    Zulip Cloud Standard
    $8
    per month per user
    Zulip Business
    $8
    per month per user
    Zulip Cloud Plus
    $12
    per month per user
    Offerings
    Pricing Offerings
    WrikeZulip
    Free Trial
    YesNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsEvery premium plan begins with a 14-day trial period.Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    WrikeZulip
    Considered Both Products
    Wrike
    No answer on this topic
    Zulip
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    819 Answers
    No answers on this topic
    Delivers good value for the price
    96%
    Delivers good value for the price
    568 Answers
    No answers on this topic
    Happy with the feature set
    94%
    Happy with the feature set
    837 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    391 Answers
    No answers on this topic
    Implementation went as expected
    91%
    Implementation went as expected
    452 Answers
    No answers on this topic
    Features
    WrikeZulip
    Project Management
    Comparison of Project Management features of Wrike and Zulip
    Feature
    Wrike
    7.9
    970 Ratings
    3% above category average
    Zulip
    10.0
    1 Ratings
    25% above category average
    Task Management9.1964 Ratings00 Ratings
    Resource Management7.7833 Ratings00 Ratings
    Gantt Charts7.4684 Ratings00 Ratings
    Scheduling8.3846 Ratings00 Ratings
    Workflow Automation8.1837 Ratings00 Ratings
    Team Collaboration8.8964 Ratings00 Ratings
    Support for Agile Methodology7.9545 Ratings00 Ratings
    Support for Waterfall Methodology8.0493 Ratings00 Ratings
    Document Management7.5816 Ratings00 Ratings
    Email integration7.9731 Ratings00 Ratings
    Mobile Access7.5707 Ratings10.01 Ratings
    Timesheet Tracking7.5460 Ratings00 Ratings
    Change request and Case Management7.723 Ratings00 Ratings
    Budget and Expense Management6.9355 Ratings00 Ratings
    Search00 Ratings10.01 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Wrike and Zulip
    Feature
    Wrike
    7.4
    364 Ratings
    4% below category average
    Zulip
    -
    Ratings
    Quotes/estimates8.21 Ratings00 Ratings
    Invoicing6.929 Ratings00 Ratings
    Project & financial reporting7.6359 Ratings00 Ratings
    Integration with accounting software7.1221 Ratings00 Ratings
    Communication
    Comparison of Communication features of Wrike and Zulip
    Feature
    Wrike
    -
    Ratings
    Zulip
    10.0
    1 Ratings
    22% above category average
    Chat00 Ratings10.01 Ratings
    Notifications00 Ratings10.01 Ratings
    Discussions00 Ratings10.01 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Wrike and Zulip
    Feature
    Wrike
    -
    Ratings
    Zulip
    10.0
    1 Ratings
    22% above category average
    Video files00 Ratings10.01 Ratings
    Audio files00 Ratings10.01 Ratings
    Document collaboration00 Ratings10.01 Ratings
    Best Alternatives
    WrikeZulip
    Small Businesses
    Any.do
    Score8 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    WrikeZulip
    Likelihood to Recommend
    8.4
    (1005 ratings)
    7.0
    (1 ratings)
    Likelihood to Renew
    8.5
    (109 ratings)
    -
    (0 ratings)
    Usability
    8.4
    (341 ratings)
    8.0
    (1 ratings)
    Availability
    8.3
    (24 ratings)
    -
    (0 ratings)
    Performance
    6.6
    (21 ratings)
    -
    (0 ratings)
    Support Rating
    9.5
    (93 ratings)
    -
    (0 ratings)
    In-Person Training
    8.2
    (5 ratings)
    -
    (0 ratings)
    Online Training
    8.3
    (13 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.9
    (37 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (16 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.4
    (5 ratings)
    -
    (0 ratings)
    Ease of integration
    7.0
    (7 ratings)
    -
    (0 ratings)
    Product Scalability
    8.2
    (15 ratings)
    -
    (0 ratings)
    Professional Services
    9.1
    (4 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (8 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.6
    (9 ratings)
    -
    (0 ratings)
    User Testimonials
    WrikeZulip
    Likelihood to Recommend
    Wrike
    Wrike helped us stitch PMO-related activities under one umbrella. The easy collaboration with multiple access types, combined with security access definitions, helped users across the organization contribute according to their roles. This helped provide the organization with multiple items to be reviewed in a single tool. This saved time in weekly review meetings by avoiding switching between multiple tools & files.
    Incentivized
    Read full review
    Zulip
    Zulip is great at what it does, and I enjoy using this product every day, but to me it serves as an alternative to the bigger names in instant communication. If they had more features and offered a simpler profile layout that was easier to look at, my rating would be higher.
    Incentivized
    Read full review
    Pros
    Wrike
    • Excellent dashboards that are easy to use and give amazing insights.
    • User friendly interface that is also easy to interact with.
    • Lot of integrations.
    • Robust project and task management features.
    • Facilitate seamless team collaboration and communication.
    • Highly customizable and multiple project views.
    Read full review
    Zulip
    • Letting you send direct messages
    • Letting you customize each message like adding bullet points and hyperlinks
    • Keeping each thread organized
    Incentivized
    Read full review
    Cons
    Wrike
    • Email alerts sometimes send too slowly.
    • If you put a project on hold, it can be hard to find it once you are ready to return to it.
    • Sometimes there are too many steps/tasks and the main page can get cluttered.
    Incentivized
    Read full review
    Zulip
    • It would be nice to see a person's title under their name when you click their profile
    • It would be nice to see a person's direct report when you click their profile
    • Including more personalized information in the quick view of a profile would be nice
    Incentivized
    Read full review
    Likelihood to Renew
    Wrike
    I wish that Wrike had more drag and drop functionality that would be connected to assignee and also I wish that the finish date of a task would update to the date where you checked completed. It does not do that. Also finishing a task doesn't move the start date of the next task it "protects your time in that way", but our management team wants us to quickly see what we have down the pipeline rather than having to scroll down the list of upcoming tasks.
    Incentivized
    Read full review
    Zulip
    No answers on this topic
    Usability
    Wrike
    We have project templates set up based on what job type is selected in our work request form. This helps save time by having specific tasks already on each job as it is opened. Then it's just a matter of scheduling the tasks based on the job request and current workload. As long as a due date is flexible, it's easy to shift specific due dates as needed.
    Incentivized
    Read full review
    Zulip
    Again, I would like to see more personalized features pertaining to the quick view you get when you click on someone's profile within the software. I do like how it offers a desktop app as well as web browser support. I also like the customizing of notification sounds, there's a lot to choose from which is ideal.
    Incentivized
    Read full review
    Reliability and Availability
    Wrike
    Over two years of (almost) daily usage without outages. Don't remember any errors. I give it 9 only because some Wrike plugins (for online document edit) are based on NPAPI architecture. These types of plugins are being phased out in new browsers, and NPAPI plugins are disabled by default in recent versions of Chrome so you have to do some browser adjustments when you switch browsers or move to another computer.
    Read full review
    Zulip
    No answers on this topic
    Performance
    Wrike
    Wrike tasks loads fine, but I hate clicking files and wait for a bit of time since it is powerpoint or word, Wrike assumes I want to open those on Wrike. My suggestion is to link it to office 365 so we do not need Wrike based decoder for PPTX and DOCX
    Incentivized
    Read full review
    Zulip
    No answers on this topic
    Support Rating
    Wrike
    During my learning phase with Wrike, I initially struggled with setting up automation rules and request forms. However, Wrike support was always my go-to, resolving issues within seconds or minutes. Their assistance made the learning process much easier. My best experience was receiving step-by-step screenshots to follow, with the support team on standby until I was completely satisfied.
    Incentivized
    Read full review
    Zulip
    No answers on this topic
    In-Person Training
    Wrike
    We had staff in person provide some training
    Incentivized
    Read full review
    Zulip
    No answers on this topic
    Online Training
    Wrike
    I love the Wrike training options. Wrike Discover has tons of courses, learning plans, certifications, etc. This is an area where Wrike definitely shines! I wish these resources were more in your face for new people, because it seems like a lot of coworkers didn't know all of this training was available to them.
    Incentivized
    Read full review
    Zulip
    No answers on this topic
    Implementation Rating
    Wrike
    There are a lot of bells and whistles in Wrike, and not all of it is easy or intuitive to understand once it's plopped in your lap. It's easier when there are a few choice people who understand Wrike as a platform and articulate it in such a way where it makes it easy to pass it along to others in the group
    Read full review
    Zulip
    No answers on this topic
    Alternatives Considered
    Wrike
    Jira did not at all help us get our work done as content creators. I think that was because Jira wasn't quite right for our uses. Wrike fits our needs so much better. I can't tell you enough the relief I felt when we adopted Wrike and I never had to use Jira again.
    Incentivized
    Read full review
    Zulip
    I did not have a say in my company choosing Zulip as their main communication channel, but I can understand why they chose Zulip over any other program. It does house different discussion topics better than Teams does in my opinion, and you're able to easily add subtopics underneath them.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Wrike
    company purchase
    Incentivized
    Read full review
    Zulip
    No answers on this topic
    Scalability
    Wrike
    The sky is the limit for what can be done in Wrike. We started with 1 use case and within 5 months we migrated several key business practices over to Wrike because they were easier to manage. Use cases so far: process improvement, management review, corrective actions, maintenance requests, month-end financial closing, and document management. As we grow, it's easy to imagine putting even more into Wrike where it becomes a cornerstone for how we do business
    Read full review
    Zulip
    No answers on this topic
    Professional Services
    Wrike
    I do not use professional services.
    Incentivized
    Read full review
    Zulip
    No answers on this topic
    Return on Investment
    Wrike
    • Different teams (e.g., contracting, compliance, provider relations) can view updates in real time, comment directly on tasks, and escalate items when needed.
    • Wrike allows us to template the contracting process (from intake to signature) to ensure consistency across payers and reduce administrative overhead.
    • Leadership can see the status of negotiations at a glance, identify bottlenecks, and prioritize resources accordingly.
    Incentivized
    Read full review
    Zulip
    • I don't feel suited to answer this as I have been with my organization for less than 2 months.
    Incentivized
    Read full review
    ScreenShots

    Wrike Screenshots

    Screenshot of DashboardsScreenshot of DashboardsScreenshot of DashboardsScreenshot of DashboardsScreenshot of Space workflowsScreenshot of Space workflows