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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Xero

    Score8.4 out of 10
    N/AXero is an online accounting software product for small businesses and personal finance. Its features beyond general ledger and double-bookkeeping include quotable invoicing, bank reconciliation, purchase order and expense management, and tax management. Third party apps can extend its features further.

    $13

    per month

    YourCause

    Score10 out of 10
    N/AYourCause is a SaaS-based platform that is a fully hosted and managed solution used to engage employees in volunteering, giving, and sustainability initiatives, along with helping grants administrators manage corporate and foundation philanthropic programs.N/A
    Pricing
    XeroYourCause
    Editions & Modules
    Early
    $13
    per month
    Growing
    $37
    per month
    Established
    $70
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    XeroYourCause
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPrices in table are in USD and just apply to the US - other markets & prices are listed below: Canada - Starter $18 CAD/month, Standard $45 CAD/month, Premium 5 $58 CAD/month UK - Starter £14/month, Standard £28/month, Premium £36/month AU - Starter $29 AUD/month, Standard $59 AUD/month, Premium 5 $76 AUD/month NZ - Starter $31 NZD/month, Standard $66 NZD/month, Premium $84 NZD/monthProduct pricing varies based on company needs and employee size.
    More Pricing Information
    Community Pulse
    XeroYourCause
    Considered Both Products
    Xero
    No answer on this topic
    Blackbaud
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    160 Answers
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    153 Answers
    No answers on this topic
    Happy with the feature set
    93%
    Happy with the feature set
    160 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    131 Answers
    No answers on this topic
    Implementation went as expected
    99%
    Implementation went as expected
    149 Answers
    No answers on this topic
    Features
    XeroYourCause
    Payroll Management
    Comparison of Payroll Management features of Xero and YourCause
    Feature
    Xero
    7.5
    73 Ratings
    1% below category average
    YourCause
    -
    Ratings
    Pay calculation8.065 Ratings00 Ratings
    Benefit plan administration8.023 Ratings00 Ratings
    Direct deposit files7.249 Ratings00 Ratings
    Salary revision and increment management7.141 Ratings00 Ratings
    Reimbursement management7.054 Ratings00 Ratings
    Customization
    Comparison of Customization features of Xero and YourCause
    Feature
    Xero
    8.0
    169 Ratings
    6% above category average
    YourCause
    -
    Ratings
    API for custom integration7.979 Ratings00 Ratings
    Plug-ins8.1156 Ratings00 Ratings
    Security
    Comparison of Security features of Xero and YourCause
    Feature
    Xero
    7.1
    213 Ratings
    14% below category average
    YourCause
    -
    Ratings
    Single sign-on capability5.572 Ratings00 Ratings
    Role-based user permissions8.7211 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Xero and YourCause
    Feature
    Xero
    8.3
    241 Ratings
    6% above category average
    YourCause
    -
    Ratings
    Dashboards8.3237 Ratings00 Ratings
    Standard reports8.9239 Ratings00 Ratings
    Custom reports7.9212 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Xero and YourCause
    Feature
    Xero
    8.3
    251 Ratings
    8% above category average
    YourCause
    -
    Ratings
    Accounts payable8.0229 Ratings00 Ratings
    Accounts receivable8.1234 Ratings00 Ratings
    Cash management7.7217 Ratings00 Ratings
    Bank reconciliation8.6244 Ratings00 Ratings
    Expense management7.8224 Ratings00 Ratings
    Time tracking6.387 Ratings00 Ratings
    Fixed asset management7.7152 Ratings00 Ratings
    Multi-currency support7.9149 Ratings00 Ratings
    Multi-division support7.4129 Ratings00 Ratings
    Regulations compliance8.3131 Ratings00 Ratings
    Electronic tax filing8.6134 Ratings00 Ratings
    Self-service portal7.7153 Ratings00 Ratings
    Global Financial Support7.884 Ratings00 Ratings
    Primary and Secondary Ledgers7.881 Ratings00 Ratings
    Intercompany Accounting10.040 Ratings00 Ratings
    Localizations10.039 Ratings00 Ratings
    Journals and Reconciliations10.090 Ratings00 Ratings
    Enterprise Accounting10.033 Ratings00 Ratings
    Configurable Accounting10.059 Ratings00 Ratings
    Centralized Rules Framework6.033 Ratings00 Ratings
    Standardized Processes8.059 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Xero and YourCause
    Feature
    Xero
    6.3
    119 Ratings
    14% below category average
    YourCause
    -
    Ratings
    Inventory tracking7.1115 Ratings00 Ratings
    Automatic reordering6.224 Ratings00 Ratings
    Location management6.229 Ratings00 Ratings
    Manufacturing module6.016 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Xero and YourCause
    Feature
    Xero
    7.3
    89 Ratings
    1% below category average
    YourCause
    -
    Ratings
    Pricing10.062 Ratings00 Ratings
    Order entry10.056 Ratings00 Ratings
    Credit card processing6.358 Ratings00 Ratings
    Cost of goods sold6.366 Ratings00 Ratings
    Order Orchestration6.121 Ratings00 Ratings
    End-to-end order visibility6.124 Ratings00 Ratings
    Order exception Resolution6.117 Ratings00 Ratings
    Best Alternatives
    XeroYourCause
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    No answers on this topic
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    No answers on this topic
    Enterprises
    Microsoft Dynamics GP
    Score5.4 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    XeroYourCause
    Likelihood to Recommend
    8.3
    (266 ratings)
    10.0
    (17 ratings)
    Likelihood to Renew
    4.7
    (38 ratings)
    7.8
    (5 ratings)
    Usability
    8.3
    (192 ratings)
    9.0
    (15 ratings)
    Availability
    3.1
    (12 ratings)
    7.5
    (2 ratings)
    Performance
    8.0
    (10 ratings)
    5.0
    (2 ratings)
    Support Rating
    5.6
    (40 ratings)
    7.3
    (14 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (6 ratings)
    7.1
    (3 ratings)
    Implementation Rating
    7.6
    (13 ratings)
    5.5
    (14 ratings)
    Configurability
    8.1
    (3 ratings)
    7.0
    (2 ratings)
    CPA Rating
    9.1
    (10 ratings)
    -
    (0 ratings)
    Ease of integration
    7.4
    (150 ratings)
    6.5
    (2 ratings)
    Product Scalability
    7.0
    (8 ratings)
    6.5
    (2 ratings)
    Vendor post-sale
    6.5
    (4 ratings)
    6.0
    (2 ratings)
    Vendor pre-sale
    6.5
    (4 ratings)
    6.5
    (2 ratings)
    User Testimonials
    XeroYourCause
    Likelihood to Recommend
    Xero
    The only time I wouldn't be suggesting it is to consultants or solopreneurs. I think it's too overwhelming unless you are experienced or have a background related to finance. So it's not that the product isn't powerful, it's that it can be too powerful. For all other size businesses it really is what you need to use to make life simple to track everything in your business. It definitely saves me time by having it all in one place and not multiple spreadsheets etc
    Incentivized
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    Blackbaud
    In my experience I feel YourCause is well suited for: Companies that need to manage multiple corporate giving, volunteering, and grant making programs, etc. on one platform. For companies looking for an easy and effective way of vetting non-profit organizations. Those organization focused on employee engagement and looking to measure employee participation and using data to share impact and storytelling. Company platform super users or platform admins looking to influence new products and ideas as early adopters.
    Incentivized
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    Pros
    Xero
    • The bank feed integration makes reconciling transactions easy
    • Once you load a template for your invoices, every client gets a professional looking invoice
    • Bill paying and tracking of payments is also easy; you load your bill into Xero, pay it through the bank, and when the transaction is completed it comes through on bank feeds. If you need to query when a bill was paid, it is all there in Xero
    Incentivized
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    Blackbaud
    • The Engagement Element functionality is flexible and user-friendly.
    • The IRS database integration is a great feature when employees are able to choose any charity in the U.S.
    • It is very helpful to see your total community impact (volunteering and giving) on one page.
    • Our dedicated account manager is great - very responsive and proactive.
    • Integration with Workday.
    Incentivized
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    Cons
    Xero
    • Having different email addresses for different parts of a customer's business (eg invoices and statements to different places)
    • Easily seeing the text of emails that have been sent through Xero
    • More easily archiving old pay items. Our HR software updates rates when awards are updated which means a lot of old pay rates are in the system and they have multiple clicks to archive each one. Clicking the ones to archive in bulk and then just click archive for all would be much more efficient.
    Incentivized
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    Blackbaud
    • There is not a blogging feature, it would be great to have that as an innovative feature in the future. Many firms are lookign at new ways to always share their stories, story tell, and allow their employees to share their volunteer and charitable giving passions.
    • It would be very beneficial if external NPOs could create events within CSRconnect on the compamy's behalf. This would help drive volunteerism and the administrative burden.
    • There are a lot of steps to "Give" to an NPO and also request a company match.
    • There are no generic toolkits to help onboard new companies to show them how to set up different features i.e. playbook. There is not a guide that outlines the different tools and functions, etc.
    Incentivized
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    Likelihood to Renew
    Xero
    In addition to the matters covered in this review, my reason for renewing this product is that Xero's functionality and the constant updates that the company provides, makes the software even more business friendly. The software therefore builds a brand loyalty among customers.
    Read full review
    Blackbaud
    We have thoroughly enjoyed our relationship with CSRconnect and YourCause/Blackbaud thus far.
    Incentivized
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    Usability
    Xero
    As a standalone software, it allows users to fulfill most of the basic functions (e.g. transaction input and report generation) simply and conveniently. It also allows for multiple APIs to help augment various tasks that accounting-adjacent (e.g. claims processing). The cloud based model and portability to mobile devices allows tasks to be carried out in a more convenient way.
    Read full review
    Blackbaud
    The usability of CSRconnect is light years ahead of our last program and we are so thankful for this. Some of our employees get intimidated by using the computer so it is helpful when the site is user-friendly and welcoming for our employees. They are also easily able to find events in the portal.
    Incentivized
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    Reliability and Availability
    Xero
    We have been actively using and 100% Xero based for our ecommerce accounting practice for over 4 years. There has on been one real outage for more than 5 minutes. Xero was open and transparent about the outage, what they were doing to resolve the issue, and provided 15 minute updates. Showing how they care about their customers and partners. Plus, showing that their customers care too, were understanding, and went surfing or in our case took a nap. Couldn't run our business without Xero as a partner.
    Read full review
    Blackbaud
    It is available when needed. It can be very slow at times.
    Incentivized
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    Performance
    Xero
    On a good day, things worked but after upgrades, things began to slow and or not work at all at times. I coined the moving circle while I waited as the "Xero Wheel of Death". Sometimes it never stopped and force quitting was necessary.
    Incentivized
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    Blackbaud
    We do have issues with having to reload pages when we are working on reports or engagement tiles. If we dont reload something the information that we have been working to input in to the site or the reports do not save. This can be frustrating when we are on time constraints
    Incentivized
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    Support Rating
    Xero
    Always respond and keep issues open until you are satisfied with the result. Generally good responses, in the past, I had some support responses that were really basic and really annoying. They type where "have your tried restarting your computer" style of answers. Well, of course, I went through all the basics before contacting them. Duh, but I suppose not everyone does. Otherwise, it would be a 10. The last year has shown a marked improvement in the support responses however.
    Read full review
    Blackbaud
    The implementation process was a bit rocky but ended up okay. The account manager is new and still learning himself so many of our questions are answered with "let me look into that and get back to you". He absolutely gets back to us and is very nice but not always very knowledgeable which can get frustrating.
    Incentivized
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    In-Person Training
    Xero
    The format was great; someone was there to ask questions or help if you were stuck.
    Incentivized
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    Blackbaud
    No answers on this topic
    Online Training
    Xero
    All of Xero's training is online and available for anyone (business owner or accountants) to learn and become experts in their system. There is a range of content from product training to real world webinars from their partners. Xero is beautiful accounting software and their training is the same.
    Read full review
    Blackbaud
    It was a little challenging doing training on line i think in person may have been a little easier. we also did training before we had access to certain things so when the time came to use that training we had questions that came up that were not apart of the initial training.
    Incentivized
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    Implementation Rating
    Xero
    If it can be done, time the implementation near a new fiscal year so you can start clean. Otherwise, you have to go back and do historical data from the beginning of the fiscal year, which can be brain draining.
    Incentivized
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    Blackbaud
    I wasn't involved in the decision to go with Your Cause but I came on as the implementation was happening. It was clunky at best but that was mostly due to our previous account rep not being in a role that suited his talents along with YC being new and us being a very large global company with lots of IT/HR challenges
    Incentivized
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    Alternatives Considered
    Xero
    Each of the products I listed had their own list of drawbacks, but the one thing they all had in common, which was right on top of that list of drawbacks, was ease of use. I struggled to get myself accustomed to each system and struggled, but when it came to getting a client to even try and use it was when the true struggle started. Just found it easier to make use of Xero from the very beginning.
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    Blackbaud
    When we chose YourCause it was because of the access to data and the fact that their CSR and Grant platforms "spoke" to each other. Also YourCause seemed to be more forward thinking and innovative. The fact that YourCause platform supported giving with so many countries/languages was impressive as we were expanding. Their platform for the end user was also significantly more advanced, easy to use and modern than others.
    Incentivized
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    Scalability
    Xero
    I have yet to fully stress test the product given the size of the company where I am using it. I am sure as we scale to more customers, more vendors and more reporting requirements, I will have a better understanding of what it is capable of in terms of bandwidth and processing
    Incentivized
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    Blackbaud
    It has worked for our large company fine.
    Incentivized
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    Return on Investment
    Xero
    • Xero is a basic accounting system that performs basic accounting tasks easily and accurately. For that, it provides a positive impact on our day to day accounting operations.
    • Because of Xero's basic structure, I feel it lacks some of the sophistication that some users want and need. The ability to create unique custom reports would enhance the impact Xero would have on meeting business objectives by providing current and useful accounting information.
    • In my opinion, Xero's lack of focus on their customers - their users - is a real issue with me. In my opinion, those of us that are in the trenches that work with the system on a daily basis have to deal with the shortcomings of the system with the knowledge that Xero support refuses to address the operational issues that make their user's lives difficult. I feel if Xero would focus on truly making their software better from a users point of view, it has the potential to be a great system.
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    Blackbaud
    • We have been able to more accurately track global volunteerism.
    • Having an online platform for employees to organize their team volunteer projects has been wonderful. They are either doing more of them (we are so busy) or they were always doing all these activities but we are just finally aware of them because there is a platform to use now.
    • Reporting is not as flexible nor robust as we need it. Still doing many manual steps to get the data how we need it.
    Incentivized
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    ScreenShots

    Xero Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    YourCause Screenshots

    Screenshot of CSRconnect is an Employee Engagement Platform for enterprise clients of all sizes, providing a hosted solution for a broad array of corporate community involvement programs and clients are able to manage and report the depth of their social impact and overall employee engagement.Screenshot of Grants ManagementScreenshot of NPO Portal - Free management of donated funds and volunteer information.