Zoho Creator vs. Zoho Forms

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Zoho Creator
Score 8.9 out of 10
Mid-Size Companies (51-1,000 employees)
Zoho Creator is a low-code application development platform for building enterprise-class applications that run on mobile, tablet, and web. It is designed to allow users to create custom forms, configure workflows, build pages, and deploy apps quickly.
$8
per month per user
Zoho Forms
Score 8.2 out of 10
N/A
Zoho Forms is an online form builder that lets users create mobile-ready online forms. Forms can be shared with select users via email, or via a public link. This solution includes a drag-and-drop form builder that is responsive on all mobile devices. Zoho Forms also offers native mobile applications for iOS and Android devices. According to the vendor, key benefits include: A web and mobile form builder. Drag and drop fields to add them to…
$0
per month
Pricing
Zoho CreatorZoho Forms
Editions & Modules
Standard
$8
per month per user
Professional
$20
per month per user
Enterprise
$25
per month per user
Free
$0
per month
Basic
$10
per month
Standard
$25
per month
Professional
$50`
per month
Premium
$100
per month
Offerings
Pricing Offerings
Zoho CreatorZoho Forms
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptional$10 per month
Additional DetailsAdd-ons: Customer Portal: $100/month onwards Premium Support : 20% of license fees Enterprise support: 25% of license feesContact support@zohoforms.com to try out our paid plans.
More Pricing Information
Community Pulse
Zoho CreatorZoho Forms
Considered Both Products
Zoho Creator

No answer on this topic

Zoho Forms
Chose Zoho Forms
None of the above products integrate directly with a powerful CRM such as Zoho CRM. That is the main selling point for me. There is manual entry into your email list if you are not using their product but that is very minor compared to how much less data entry we complete with …
Top Pros
Top Cons
Features
Zoho CreatorZoho Forms
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
Zoho Creator
8.1
17 Ratings
6% below category average
Zoho Forms
-
Ratings
Visual Modeling6.916 Ratings00 Ratings
Drag-and-drop Interfaces8.716 Ratings00 Ratings
Platform Security8.817 Ratings00 Ratings
Platform User Management7.817 Ratings00 Ratings
Reusability7.917 Ratings00 Ratings
Platform Scalability8.617 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Zoho Creator
-
Ratings
Zoho Forms
10.0
8 Ratings
15% above category average
Changes to live survey00 Ratings10.08 Ratings
Multiple question types00 Ratings10.08 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Zoho Creator
-
Ratings
Zoho Forms
9.0
8 Ratings
8% above category average
Survey logic flexibility00 Ratings9.08 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Zoho Creator
-
Ratings
Zoho Forms
9.8
8 Ratings
17% above category average
Response tracking00 Ratings10.08 Ratings
Data export00 Ratings9.48 Ratings
Standard reports00 Ratings9.48 Ratings
Custom reports00 Ratings10.08 Ratings
Analytics00 Ratings10.08 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Zoho Creator
-
Ratings
Zoho Forms
9.6
8 Ratings
13% above category average
Access controls00 Ratings9.68 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Zoho Creator
-
Ratings
Zoho Forms
10.0
8 Ratings
21% above category average
Respondent restrictions00 Ratings10.08 Ratings
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Zoho CreatorZoho Forms
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Medium-sized Companies
Quixy
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Score 9.8 out of 10
Qualaroo
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Score 6.7 out of 10
Enterprises
Quickbase
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Score 9.2 out of 10
Medallia
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Score 9.1 out of 10
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User Ratings
Zoho CreatorZoho Forms
Likelihood to Recommend
9.4
(23 ratings)
10.0
(8 ratings)
Likelihood to Renew
10.0
(2 ratings)
-
(0 ratings)
Usability
7.5
(17 ratings)
10.0
(2 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
9.6
(4 ratings)
10.0
(2 ratings)
Implementation Rating
8.0
(2 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Zoho CreatorZoho Forms
Likelihood to Recommend
Zoho
If you are using some application of Zoho and want some more functionality into it, Use Zoho creator to develop a separate app as per requirement and integrate it with your Zoho App. Small organization can use creator to make apps but it can be used for small range of storage, For Large organization , it may be not feasible.
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Zoho
Even if you cannot afford to pay for a Form builder, along with your CRM, i would strongly recommend Zoho Forms as it has the best mobile app as compared to other tools. The form submission notifications in the form of app notification, email or SMS is a very strong feature of Zoho Forms as well as other features like integration with other apps and form approval feature. However if you have 3 users for the free version of Zoho, only one of them will be able to use Zoho Forms which turns out to be a negative point of this app.
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Pros
Zoho
  • Accountability for each employee work which is very vital for any organization
  • Making operations very simple even that a simple lay man would be able to perform detailed work like a pro
  • Data tracking in live was made possible
  • Using proper Manpower for the work they are apt.
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Zoho
  • Zoho Forms is easy to use and very affordable
  • Zoho is highly customizable
  • Sharing data online is easy thanks to the online forms
  • The survey templates make the tool easy to understand creating quick surveys is easy.
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Cons
Zoho
  • In C6, the new setup of permissions is not logical. Admins now have access to every application rather than specific applications, which impacts data confidentiality.
  • In C6, the new feature for having multiple environments is very limited as it does not work for ZOHO Creator applications that are linked to other Zoho Creator applications in the same workspace - which is not logical at all.
  • In C6, the revised permissions for Developers do not allow the developer to assign permissions to users or to publish forms, reports, pages, etc....which again is not logical.
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Zoho
  • Easier integration between Zoho CRM and Zoho Forms
  • Pre-filled client info or ways to easily import info to forms from Zoho CRM
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Likelihood to Renew
Zoho
Today Zoho Creator is included in our current plan from Zoho One, but if it was needed to pay apart it should be done because the software we created became very important for our team. The use of Zoho Creator contributes to endorse the Zoho One subscription year after year.
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Zoho
No answers on this topic
Usability
Zoho
Its quite easy if one has the need, interest and passion to build applications and solutions through low-code. One example would be, that my finance head who has absolutely nothing to do with tech and apps, is now able to create apps and manage Zoho Creator all by himself. So its all about the interest and how much time we put to learn the tool. Having said that, its quite easy to learn the tool and create anything that's within our scope of knowledge.
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Zoho
The user interface and user experience is outstanding, seems like a lot of hard work has been put into it by the design, development and product teams. The fonts used are optimal, the icons and menu bars are well placed, the colors are very friendly to the eye and the standard white background is beautifully adjusted to the user expectations. The sliders are well designed and you can easily find whatever menu/option/feature you are looking for without much hassle.
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Reliability and Availability
Zoho
In an earlier comment, I mentioned Zoho's excellent uptime. I have been using the system for over 6 years, and have experienced only momentary outages, and of those, only a hand full over the years. It is extremely reliable
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Zoho
No answers on this topic
Performance
Zoho
We do not integrate Zoho with other systems at this time, but rarely are searches, database exports, record edits or creation tasks ever slow enough to notice. It is quite usable
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Zoho
No answers on this topic
Support Rating
Zoho
I recommend Zoho Creator very often. A lot of companies go big earlier than they need to and spend way too much on SalesForce & Marketo. I worked for a small company with some limited budget that pivoted to sell it's product to the Enterprise. Zoho Creator was incredibly easy to set up, intuitive to use, and contains all the most essential features that most users need and seek in SalesForce. We integrated with MailChimp & Unbounce and were able to be incredibly useful in acquiring leads, nurturing them, and tracking pipeline in Zoho Creator. Our small sales team found it very easy to use and loved it.
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Zoho
I have contacted the support team at least once and they proved to be very helpful. Also, they were timely in responding to my issues
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Implementation Rating
Zoho
Even if it is a easy to use platform, it got some issues on the implementation that could easily handle by IT teams. In our scenario this team don't exist anymore, and the business/marketing team had their expectations that it was quickier to be implemented. So, consider a professional help on this implementation could be cost more (of cource) but it would be helpful to manage the issues and expectations.
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Zoho
No answers on this topic
Alternatives Considered
Zoho
I could use Excel to do what I need but prefer to use Zoho Creator for the main reasons of being very secure, fast, easily accessible, cloud based, etc. The CSV import option is a huge time saver, I can import CSV or TXT files directly into Zoho Creator in seconds
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Zoho
I chose this software because it is very well integrated with other Zoho products which I am using. Apart from this it has mobile applications also which allows me to use this software from my mobile devices when I am traveling for work. Its mail merge feature is also one of the important reason to choose this software.
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Scalability
Zoho
Zoho is incredibly versatile. Much thought was put in to the way the platform functions. I've yet to face a situation where Zoho would not be able to do what I needed. That being said, because of its power, it can also be a bit intimidating technically. Simple needs are simple. More complex needs are ... more complex! Overall, it's a powerful, robust platform
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Zoho
No answers on this topic
Return on Investment
Zoho
  • With using Zoho Creator we are able to build apps that we may otherwise pay a pretty penny for. We may risk some features we could get from a 3rd party app but the fact that the data we do collect can easily syn with our CRM and Accounting systems makes up for this.
  • Negatively speaking, it takes time to fine tune and really craft your application. I am not a coder, nor do I have a coding background, so patience is key as you design and build out your application.
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Zoho
  • Positive. Initially, we thought that customers would not answer the forms, but most do.
  • Positive. If you really want to improve your service, this is an excellent way to start.
  • Positive. Whenever we have new ideas, we consult with clients.
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ScreenShots

Zoho Creator Screenshots

Screenshot of Multi-Platform App builderScreenshot of Dashboards created using Zoho CreatorScreenshot of An overview of Hotel management dashboardScreenshot of Schedule and manage eventsScreenshot of BI and AnalyticsScreenshot of Help Desk overview

Zoho Forms Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of