Zoho Creator vs. Zoho Forms

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Zoho Creator
Score 7.8 out of 10
Mid-Size Companies (51-1,000 employees)
Zoho Creator is a low-code application development platform for building enterprise-class applications that run on mobile, tablet, and web. It is designed to allow users to create custom forms, configure workflows, build pages, and deploy apps quickly.
$12
per month per user
Zoho Forms
Score 9.0 out of 10
N/A
Zoho Forms is an online form builder that lets users create mobile-ready online forms. Forms can be shared with select users via email, or via a public link. This solution includes a drag-and-drop form builder that is responsive on all mobile devices. Zoho Forms also offers native mobile applications for iOS and Android devices. According to the vendor, key benefits include: A web and mobile form builder. Drag and drop fields to add them to…
$0
per month
Pricing
Zoho CreatorZoho Forms
Editions & Modules
Standard
$12
per month per user
Professional
$30
per month per user
Enterprise
$37
per month per user
Free
$0
per month
Basic
$10
per month
Standard
$25
per month
Professional
$50`
per month
Premium
$100
per month
Offerings
Pricing Offerings
Zoho CreatorZoho Forms
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptional$10 per month
Additional DetailsAdd-ons: Customer Portal: $100/month onwards Premium Support : 20% of license fees Enterprise support: 25% of license feesContact support@zohoforms.com to try out our paid plans.
More Pricing Information
Community Pulse
Zoho CreatorZoho Forms
Considered Both Products
Zoho Creator

No answer on this topic

Zoho Forms
Chose Zoho Forms
None of the above products integrate directly with a powerful CRM such as Zoho CRM. That is the main selling point for me. There is manual entry into your email list if you are not using their product but that is very minor compared to how much less data entry we complete with …
Features
Zoho CreatorZoho Forms
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
Zoho Creator
7.9
18 Ratings
6% below category average
Zoho Forms
-
Ratings
Visual Modeling7.717 Ratings00 Ratings
Drag-and-drop Interfaces8.917 Ratings00 Ratings
Platform Security8.018 Ratings00 Ratings
Platform User Management7.918 Ratings00 Ratings
Reusability7.018 Ratings00 Ratings
Platform Scalability8.018 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Zoho Creator
-
Ratings
Zoho Forms
9.3
11 Ratings
10% above category average
Changes to live survey00 Ratings9.510 Ratings
Multiple question types00 Ratings9.111 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Zoho Creator
-
Ratings
Zoho Forms
9.2
10 Ratings
12% above category average
Survey logic flexibility00 Ratings9.210 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Zoho Creator
-
Ratings
Zoho Forms
8.8
11 Ratings
9% above category average
Response tracking00 Ratings8.511 Ratings
Data export00 Ratings9.59 Ratings
Standard reports00 Ratings9.011 Ratings
Custom reports00 Ratings8.310 Ratings
Analytics00 Ratings8.411 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Zoho Creator
-
Ratings
Zoho Forms
8.7
11 Ratings
1% above category average
Access controls00 Ratings8.711 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Zoho Creator
-
Ratings
Zoho Forms
8.2
10 Ratings
2% above category average
Respondent restrictions00 Ratings8.210 Ratings
Best Alternatives
Zoho CreatorZoho Forms
Small Businesses
Creatio
Creatio
Score 9.1 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.5 out of 10
Medium-sized Companies
Quixy
Quixy
Score 9.9 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.5 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Verint Voice of the Customer
Verint Voice of the Customer
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Zoho CreatorZoho Forms
Likelihood to Recommend
9.0
(24 ratings)
8.4
(11 ratings)
Likelihood to Renew
10.0
(2 ratings)
-
(0 ratings)
Usability
8.0
(18 ratings)
9.5
(3 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
9.8
(4 ratings)
10.0
(1 ratings)
Implementation Rating
8.0
(2 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Zoho CreatorZoho Forms
Likelihood to Recommend
Zoho
If you are using some application of Zoho and want some more functionality into it, Use Zoho creator to develop a separate app as per requirement and integrate it with your Zoho App. Small organization can use creator to make apps but it can be used for small range of storage, For Large organization , it may be not feasible.
Read full review
Zoho
Zoho Forms is great for customer surveys, collection of data, onboarding clients, instances where you need a signature. Might be less appropriate for some businesses depending upon branding messages. Zoho Forms has some disclaimers that appear on forms i.e. not to enter personal information, credit cards, passwords, etc. so depends upon the intent & purposes of the form data collection, whether it would be a solution that would fit every business model.
Read full review
Pros
Zoho
  • Accountability for each employee work which is very vital for any organization
  • Making operations very simple even that a simple lay man would be able to perform detailed work like a pro
  • Data tracking in live was made possible
  • Using proper Manpower for the work they are apt.
Read full review
Zoho
  • Its feature of sending alerts in real time is my favorite feature. Whenever someone fills an inquiry form, I get alert immediately.
  • It has a mobile app also which makes this software usable at anytime and anywhere.
  • It's a cloud based application so users don't need so save anything on their system and they don't need to be dependent on their system. They can access their forms from any system.
Read full review
Cons
Zoho
  • In C6, the new setup of permissions is not logical. Admins now have access to every application rather than specific applications, which impacts data confidentiality.
  • In C6, the new feature for having multiple environments is very limited as it does not work for ZOHO Creator applications that are linked to other Zoho Creator applications in the same workspace - which is not logical at all.
  • In C6, the revised permissions for Developers do not allow the developer to assign permissions to users or to publish forms, reports, pages, etc....which again is not logical.
Read full review
Zoho
  • Zoho Forms could improve if the Super Admin had access to view all reports from org users, not just view the name
  • Audit history tracking needs to be extended, many of our older forms show no history past the creation date
Read full review
Likelihood to Renew
Zoho
Today Zoho Creator is included in our current plan from Zoho One, but if it was needed to pay apart it should be done because the software we created became very important for our team. The use of Zoho Creator contributes to endorse the Zoho One subscription year after year.
Read full review
Zoho
No answers on this topic
Usability
Zoho
Its quite easy if one has the need, interest and passion to build applications and solutions through low-code. One example would be, that my finance head who has absolutely nothing to do with tech and apps, is now able to create apps and manage Zoho Creator all by himself. So its all about the interest and how much time we put to learn the tool. Having said that, its quite easy to learn the tool and create anything that's within our scope of knowledge.
Read full review
Zoho
The user interface and user experience is outstanding, seems like a lot of hard work has been put into it by the design, development and product teams. The fonts used are optimal, the icons and menu bars are well placed, the colors are very friendly to the eye and the standard white background is beautifully adjusted to the user expectations. The sliders are well designed and you can easily find whatever menu/option/feature you are looking for without much hassle.
Read full review
Reliability and Availability
Zoho
In an earlier comment, I mentioned Zoho's excellent uptime. I have been using the system for over 6 years, and have experienced only momentary outages, and of those, only a hand full over the years. It is extremely reliable
Read full review
Zoho
No answers on this topic
Performance
Zoho
We do not integrate Zoho with other systems at this time, but rarely are searches, database exports, record edits or creation tasks ever slow enough to notice. It is quite usable
Read full review
Zoho
No answers on this topic
Support Rating
Zoho
I recommend Zoho Creator very often. A lot of companies go big earlier than they need to and spend way too much on SalesForce & Marketo. I worked for a small company with some limited budget that pivoted to sell it's product to the Enterprise. Zoho Creator was incredibly easy to set up, intuitive to use, and contains all the most essential features that most users need and seek in SalesForce. We integrated with MailChimp & Unbounce and were able to be incredibly useful in acquiring leads, nurturing them, and tracking pipeline in Zoho Creator. Our small sales team found it very easy to use and loved it.
Read full review
Zoho
So far we have not faced any issue while using the software but our customer journey has been breathtaking so far, which obviously i am expecting, should be the case of the support of Zoho Forms as well. However we have explored their support channels; you can easily find the contact us form in the profile slider and there are other resources available with a single click like Help Menu, What's New Menu, Blogs and Forums. However i could not find any live chat or support with the Free version.
Read full review
Implementation Rating
Zoho
Even if it is a easy to use platform, it got some issues on the implementation that could easily handle by IT teams. In our scenario this team don't exist anymore, and the business/marketing team had their expectations that it was quickier to be implemented. So, consider a professional help on this implementation could be cost more (of cource) but it would be helpful to manage the issues and expectations.
Read full review
Zoho
No answers on this topic
Alternatives Considered
Zoho
Zoho Creator stands out for its balance of affordability, ease of use, and powerful customization options. While it may not offer the same level of enterprise-scale features as platforms like OutSystems or Mendix, it provides a robust solution that meets the needs of many businesses, especially those looking for an integrated, cost-effective low-code platform with strong support for both simple and complex applications.
Read full review
Zoho
Zoho Forms is just as good as Google Forms. I believe that ZF is easier to use. I have not used GF as extensively as ZF. I will be evaluating GF in the very near future. I selected ZF mainly because it easily integrates with its own Zoho applications quickly and with very little difficulty.
Read full review
Scalability
Zoho
Zoho is incredibly versatile. Much thought was put in to the way the platform functions. I've yet to face a situation where Zoho would not be able to do what I needed. That being said, because of its power, it can also be a bit intimidating technically. Simple needs are simple. More complex needs are ... more complex! Overall, it's a powerful, robust platform
Read full review
Zoho
No answers on this topic
Return on Investment
Zoho
  • With using Zoho Creator we are able to build apps that we may otherwise pay a pretty penny for. We may risk some features we could get from a 3rd party app but the fact that the data we do collect can easily syn with our CRM and Accounting systems makes up for this.
  • Negatively speaking, it takes time to fine tune and really craft your application. I am not a coder, nor do I have a coding background, so patience is key as you design and build out your application.
Read full review
Zoho
  • All positive. Zoho Forms is just another tool from the Zoho toolbox that adds value for us.
  • ROI is hard to say since we are a Zoho One user. Providing an amazing customer experience is what we strive for and this tool is part of that customer experience. It may have a small effect within our internal process but it is a customer facing and customer interaction point/application so it is crucial that it performs optimally.
Read full review
ScreenShots

Zoho Creator Screenshots

Screenshot of Multi-Platform App builderScreenshot of Dashboards created using Zoho CreatorScreenshot of An overview of Hotel management dashboardScreenshot of Schedule and manage eventsScreenshot of BI and AnalyticsScreenshot of Help Desk overview

Zoho Forms Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of