58 Ratings
Top Rated
819 Ratings
58 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100
Top Rated
819 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

Feature Set Ratings

  • Acumatica ranks higher in 2 feature sets: Customization, Security

Payroll Management

10.0

Acumatica

100%

Microsoft Dynamics 365

Feature Set Not Supported
N/A
Acumatica ranks higher in 5/5 features

Pay calculation

10.0
100%
2 Ratings
N/A
0 Ratings

Benefit plan administration

10.0
100%
2 Ratings
N/A
0 Ratings

Direct deposit files

10.0
100%
2 Ratings
N/A
0 Ratings

Salary revision and increment management

10.0
100%
2 Ratings
N/A
0 Ratings

Reimbursement management

9.9
99%
3 Ratings
N/A
0 Ratings

Customization

9.9

Acumatica

99%
8.0

Microsoft Dynamics 365

80%
Microsoft Dynamics 365 ranks higher in 3/5 features

API for custom integration

9.9
99%
6 Ratings
8.1
81%
55 Ratings

Plug-ins

9.9
99%
5 Ratings
N/A
0 Ratings

Custom fields

N/A
0 Ratings
8.4
84%
69 Ratings

Custom objects

N/A
0 Ratings
8.1
81%
64 Ratings

Scripting environment

N/A
0 Ratings
7.3
73%
51 Ratings

Security

9.8

Acumatica

98%
8.6

Microsoft Dynamics 365

86%
Acumatica ranks higher in 2/2 features

Single sign-on capability

9.9
99%
6 Ratings
8.8
88%
59 Ratings

Role-based user permissions

9.7
97%
10 Ratings
8.5
85%
60 Ratings

Reporting & Analytics

9.3

Acumatica

93%

Microsoft Dynamics 365

Feature Set Not Supported
N/A
Acumatica ranks higher in 3/3 features

Dashboards

9.3
93%
6 Ratings
N/A
0 Ratings

Standard reports

9.0
90%
8 Ratings
N/A
0 Ratings

Custom reports

9.5
95%
7 Ratings
N/A
0 Ratings

General Ledger and Configurable Accounting

9.4

Acumatica

94%

Microsoft Dynamics 365

Feature Set Not Supported
N/A
Acumatica ranks higher in 11/11 features

Accounts payable

8.8
88%
10 Ratings
N/A
0 Ratings

Accounts receivable

8.8
88%
9 Ratings
N/A
0 Ratings

Global Financial Support

9.9
99%
4 Ratings
N/A
0 Ratings

Primary and Secondary Ledgers

9.4
94%
6 Ratings
N/A
0 Ratings

Intercompany Accounting

9.6
96%
7 Ratings
N/A
0 Ratings

Localizations

9.9
99%
5 Ratings
N/A
0 Ratings

Journals and Reconciliations

9.3
93%
9 Ratings
N/A
0 Ratings

Enterprise Accounting

9.2
92%
8 Ratings
N/A
0 Ratings

Configurable Accounting

9.2
92%
7 Ratings
N/A
0 Ratings

Centralized Rules Framework

9.5
95%
5 Ratings
N/A
0 Ratings

Standardized Processes

9.7
97%
9 Ratings
N/A
0 Ratings

Inventory Management

9.8

Acumatica

98%

Microsoft Dynamics 365

Feature Set Not Supported
N/A
Acumatica ranks higher in 4/4 features

Inventory tracking

9.6
96%
8 Ratings
N/A
0 Ratings

Automatic reordering

9.7
97%
6 Ratings
N/A
0 Ratings

Location management

9.8
98%
7 Ratings
N/A
0 Ratings

Manufacturing module

9.9
99%
5 Ratings
N/A
0 Ratings

Order Management

9.3

Acumatica

93%

Microsoft Dynamics 365

Feature Set Not Supported
N/A
Acumatica ranks higher in 7/7 features

Pricing

8.9
89%
7 Ratings
N/A
0 Ratings

Order entry

9.2
92%
7 Ratings
N/A
0 Ratings

Credit card processing

8.2
82%
4 Ratings
N/A
0 Ratings

Cost of goods sold

9.3
93%
8 Ratings
N/A
0 Ratings

Order Orchestration

9.9
99%
3 Ratings
N/A
0 Ratings

End-to-end order visibility

9.9
99%
4 Ratings
N/A
0 Ratings

Order exception Resolution

10.0
100%
2 Ratings
N/A
0 Ratings

Subledger and Financial Process

9.2

Acumatica

92%

Microsoft Dynamics 365

Feature Set Not Supported
N/A
Acumatica ranks higher in 14/14 features

Automated Invoice Processing

9.2
92%
7 Ratings
N/A
0 Ratings

Shared Services Payments

9.4
94%
3 Ratings
N/A
0 Ratings

Billings Management

9.8
98%
5 Ratings
N/A
0 Ratings

Customer Receipt Applications

9.7
97%
4 Ratings
N/A
0 Ratings

Customer Collections

7.3
73%
5 Ratings
N/A
0 Ratings

Revenue Recognition

9.3
93%
6 Ratings
N/A
0 Ratings

Cash Management

9.3
93%
9 Ratings
N/A
0 Ratings

Asset Management

7.3
73%
5 Ratings
N/A
0 Ratings

Travel & Expense Management

9.3
93%
5 Ratings
N/A
0 Ratings

Budgetary Control & Encumbrance Accounting

9.7
97%
5 Ratings
N/A
0 Ratings

Period Close

9.6
96%
7 Ratings
N/A
0 Ratings

Transactions Tax

9.8
98%
6 Ratings
N/A
0 Ratings

Subledger Reconciliations

9.6
96%
4 Ratings
N/A
0 Ratings

3rd Party Accounting Systems

10.0
100%
2 Ratings
N/A
0 Ratings

Project Financial Management

9.9

Acumatica

99%

Microsoft Dynamics 365

Feature Set Not Supported
N/A
Acumatica ranks higher in 12/12 features

Budgeting and Forecasting

9.6
96%
4 Ratings
N/A
0 Ratings

Project Costing

9.9
99%
3 Ratings
N/A
0 Ratings

Cost Capture

9.9
99%
3 Ratings
N/A
0 Ratings

Capital Project Management

10.0
100%
2 Ratings
N/A
0 Ratings

Customer Invoicing

10.0
100%
2 Ratings
N/A
0 Ratings

Customer Contract Compliance

10.0
100%
2 Ratings
N/A
0 Ratings

Project Revenue Recognition

9.9
99%
3 Ratings
N/A
0 Ratings

Project Financial Performance Analysis

9.9
99%
3 Ratings
N/A
0 Ratings

Project Financials Dashboard

10.0
100%
2 Ratings
N/A
0 Ratings

Real-time Financial Reporting

10.0
100%
2 Ratings
N/A
0 Ratings

Embedded Business Intelligence

10.0
100%
2 Ratings
N/A
0 Ratings

Project Planning Collaboration

10.0
100%
2 Ratings
N/A
0 Ratings

Project Execution Management

8.0

Acumatica

80%

Microsoft Dynamics 365

Feature Set Not Supported
N/A
Acumatica ranks higher in 7/7 features

Project Planning and Scheduling

8.0
80%
1 Rating
N/A
0 Ratings

Project Manager Dashboard

8.0
80%
1 Rating
N/A
0 Ratings

Resource Manager Dashboard

8.0
80%
1 Rating
N/A
0 Ratings

Task Insight for Project Managers

8.0
80%
1 Rating
N/A
0 Ratings

Team Member Task Collaboration

7.0
70%
2 Ratings
N/A
0 Ratings

Talent Profiles

9.0
90%
1 Rating
N/A
0 Ratings

Real-Time Project Reporting

8.0
80%
1 Rating
N/A
0 Ratings

Grants Management

7.8

Acumatica

78%

Microsoft Dynamics 365

Feature Set Not Supported
N/A
Acumatica ranks higher in 4/4 features

Award Lifecycle Management

7.0
70%
1 Rating
N/A
0 Ratings

Spending Control

8.0
80%
1 Rating
N/A
0 Ratings

Indirect Cost Management

8.0
80%
1 Rating
N/A
0 Ratings

Billing

8.0
80%
1 Rating
N/A
0 Ratings

Procurement

7.7

Acumatica

77%

Microsoft Dynamics 365

Feature Set Not Supported
N/A
Acumatica ranks higher in 9/9 features

Sourcing Team Collaboration

6.3
63%
2 Ratings
N/A
0 Ratings

Sourcing Analysis

8.0
80%
1 Rating
N/A
0 Ratings

Bids Analyzed and Compared

8.0
80%
1 Rating
N/A
0 Ratings

Catalog Shopping E-Commerce for Employees

7.0
70%
1 Rating
N/A
0 Ratings

Invoice Automated Matching

7.0
70%
1 Rating
N/A
0 Ratings

Requisitions-to-Purchase Orders Integrated

9.1
91%
2 Ratings
N/A
0 Ratings

Supplier Assessment

8.0
80%
1 Rating
N/A
0 Ratings

Supplier Management

9.0
90%
1 Rating
N/A
0 Ratings

Supplier Portal

7.0
70%
1 Rating
N/A
0 Ratings

Logistics

9.4

Acumatica

94%

Microsoft Dynamics 365

Feature Set Not Supported
N/A
Acumatica ranks higher in 11/11 features

Transportation Planning and Optimization

10.0
100%
2 Ratings
N/A
0 Ratings

Transportation Sourcing Management

10.0
100%
2 Ratings
N/A
0 Ratings

Transportation Process Integration

10.0
100%
1 Rating
N/A
0 Ratings

Transportation Execution Management

10.0
100%
1 Rating
N/A
0 Ratings

Trade Management

8.0
80%
1 Rating
N/A
0 Ratings

Customs Entry Management

10.0
100%
2 Ratings
N/A
0 Ratings

Customs Document Management

10.0
100%
2 Ratings
N/A
0 Ratings

Customs Document Collaboration

10.0
100%
2 Ratings
N/A
0 Ratings

Fulfillment Management

8.0
80%
1 Rating
N/A
0 Ratings

Inventory Visibility

8.0
80%
1 Rating
N/A
0 Ratings

Warehouse Workforce Management

10.0
100%
1 Rating
N/A
0 Ratings

Manufacturing

9.8

Acumatica

98%

Microsoft Dynamics 365

Feature Set Not Supported
N/A
Acumatica ranks higher in 9/9 features

Production Process Design

10.0
100%
2 Ratings
N/A
0 Ratings

Supply Chain Business Flows

9.9
99%
4 Ratings
N/A
0 Ratings

Production Management

9.8
98%
3 Ratings
N/A
0 Ratings

Contracted Manufacturing Management

9.9
99%
3 Ratings
N/A
0 Ratings

Configuration Management

9.9
99%
4 Ratings
N/A
0 Ratings

Work Definition

9.8
98%
2 Ratings
N/A
0 Ratings

Work Execution

9.8
98%
2 Ratings
N/A
0 Ratings

Advanced Fulfillment

9.7
97%
2 Ratings
N/A
0 Ratings

Manufacturing Costs

9.6
96%
3 Ratings
N/A
0 Ratings

Supply Chain

9.9

Acumatica

99%

Microsoft Dynamics 365

Feature Set Not Supported
N/A
Acumatica ranks higher in 4/4 features

Forecasting

9.8
98%
3 Ratings
N/A
0 Ratings

Inventory Planning

9.8
98%
3 Ratings
N/A
0 Ratings

Multi-tier Supply Chain Planning

10.0
100%
2 Ratings
N/A
0 Ratings

Performance Monitoring

10.0
100%
1 Rating
N/A
0 Ratings

Product Lifecycle Management

9.0

Acumatica

90%

Microsoft Dynamics 365

Feature Set Not Supported
N/A
Acumatica ranks higher in 6/6 features

Ideation Management

10.0
100%
1 Rating
N/A
0 Ratings

Requirements Management

10.0
100%
1 Rating
N/A
0 Ratings

Proposal Management

10.0
100%
2 Ratings
N/A
0 Ratings

Product Master Data Management

9.0
90%
1 Rating
N/A
0 Ratings

Vendor Portal

7.0
70%
1 Rating
N/A
0 Ratings

Project Portfolio Management

8.0
80%
1 Rating
N/A
0 Ratings

Sales Force Automation

Acumatica

Feature Set Not Supported
N/A
8.5

Microsoft Dynamics 365

85%
Microsoft Dynamics 365 ranks higher in 9/9 features

Customer data management / contact management

N/A
0 Ratings
8.1
81%
71 Ratings

Workflow management

N/A
0 Ratings
7.9
79%
70 Ratings

Territory management

N/A
0 Ratings
8.2
82%
54 Ratings

Opportunity management

N/A
0 Ratings
9.0
90%
66 Ratings

Integration with email client (e.g., Outlook or Gmail)

N/A
0 Ratings
9.6
96%
69 Ratings

Contract management

N/A
0 Ratings
8.4
84%
55 Ratings

Quote & order management

N/A
0 Ratings
8.6
86%
51 Ratings

Interaction tracking

N/A
0 Ratings
8.7
87%
63 Ratings

Channel / partner relationship management

N/A
0 Ratings
7.7
77%
54 Ratings

Customer Service & Support

Acumatica

Feature Set Not Supported
N/A
7.5

Microsoft Dynamics 365

75%
Microsoft Dynamics 365 ranks higher in 3/3 features

Case management

N/A
0 Ratings
7.6
76%
54 Ratings

Call center management

N/A
0 Ratings
7.8
78%
46 Ratings

Help desk management

N/A
0 Ratings
7.0
70%
51 Ratings

Marketing Automation

Acumatica

Feature Set Not Supported
N/A
8.3

Microsoft Dynamics 365

83%
Microsoft Dynamics 365 ranks higher in 2/2 features

Lead management

N/A
0 Ratings
9.1
91%
64 Ratings

Email marketing

N/A
0 Ratings
7.6
76%
64 Ratings

CRM Project Management

Acumatica

Feature Set Not Supported
N/A
8.4

Microsoft Dynamics 365

84%
Microsoft Dynamics 365 ranks higher in 3/3 features

Task management

N/A
0 Ratings
8.3
83%
61 Ratings

Billing and invoicing management

N/A
0 Ratings
8.4
84%
46 Ratings

Reporting

N/A
0 Ratings
8.5
85%
56 Ratings

CRM Reporting & Analytics

Acumatica

Feature Set Not Supported
N/A
8.6

Microsoft Dynamics 365

86%
Microsoft Dynamics 365 ranks higher in 3/3 features

Forecasting

N/A
0 Ratings
8.8
88%
58 Ratings

Pipeline visualization

N/A
0 Ratings
8.1
81%
63 Ratings

Customizable reports

N/A
0 Ratings
9.0
90%
66 Ratings

Social CRM

Acumatica

Feature Set Not Supported
N/A
8.2

Microsoft Dynamics 365

82%
Microsoft Dynamics 365 ranks higher in 2/2 features

Social data

N/A
0 Ratings
7.9
79%
39 Ratings

Social engagement

N/A
0 Ratings
8.5
85%
40 Ratings

Integrations with 3rd-party Software

Acumatica

Feature Set Not Supported
N/A
8.2

Microsoft Dynamics 365

82%
Microsoft Dynamics 365 ranks higher in 2/2 features

Marketing automation

N/A
0 Ratings
8.3
83%
59 Ratings

Compensation management

N/A
0 Ratings
8.2
82%
32 Ratings

Platform

Acumatica

Feature Set Not Supported
N/A
8.5

Microsoft Dynamics 365

85%
Microsoft Dynamics 365 ranks higher in 1/1 features

Mobile access

N/A
0 Ratings
8.5
85%
51 Ratings

Attribute Ratings

  • Acumatica is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating

Likelihood to Recommend

8.0

Acumatica

80%
12 Ratings
7.9

Microsoft Dynamics 365

79%
92 Ratings

Likelihood to Renew

9.0

Acumatica

90%
1 Rating
7.9

Microsoft Dynamics 365

79%
19 Ratings

Usability

8.5

Acumatica

85%
2 Ratings
8.2

Microsoft Dynamics 365

82%
22 Ratings

Support Rating

8.3

Acumatica

83%
2 Ratings
8.2

Microsoft Dynamics 365

82%
16 Ratings

Online Training

Acumatica

N/A
0 Ratings
7.5

Microsoft Dynamics 365

75%
2 Ratings

Implementation Rating

Acumatica

N/A
0 Ratings
9.5

Microsoft Dynamics 365

95%
8 Ratings

Contract Terms and Pricing Model

Acumatica

N/A
0 Ratings
5.6

Microsoft Dynamics 365

56%
4 Ratings

Professional Services

Acumatica

N/A
0 Ratings
7.4

Microsoft Dynamics 365

74%
2 Ratings

Likelihood to Recommend

Acumatica

Acumatica is great for mid to large size organizations that need a fully integrated solution and many modules. The software is very robust and they are always adding more features and functionality to the product. So as your business grows the product does too. It's not like other ERP solutions that I've worked with that rarely improve.
Read full review

Microsoft

We work in a Cloud environment with Azure where using Microsoft Dynamics 365 as a CRM and ERP application helps us to a great extent. We mostly deal with data projects at the moment and combining/Integrating Microsoft Dynamics 365 with other Microsoft applications is easier that helps us to meet the project objective and our goal.
Read full review

Pros

Acumatica

  • Expense reporting - enabled by a smartphone, you can image receipts and create claims quickly
  • Chart of accounts - being able to drill down in an expense category to see the individual claims that make up the total is helpful
  • Reporting - I appreciate the ability to pull a standard report and export to Excel quickly and easily
Read full review

Microsoft

  • Some useful out-of-the-box features, like mass uploads of Leads from trade shows or when qualifying a Lead, CRM automatically creates the Opportunity, Contact, and Account for you, etc.
  • Really powerful customizations through the user interface to improve user experience. Things like Business Rules, for example, if Field A = 1, then Field B = 2 and Field C = 2, if Field A = 2, then Field B and Field C don't apply, so automatically hide them.
  • Or other functionality that improves user experience, like Business Process Flows. These walk users step by step through our business process, helping them know when certain actions should take place, and at what point other data is now required. We've used this extensively with our Lead to Opportunity to Quote to Order process, helping users understand the business process each step of the way.
  • Customizations built on top of the platform now called model-driven PowerApps. You can have connections to "typical" data, like Accounts, Contacts, or Opportunities, for example, but then connect that data to custom entities, records that only apply to your specific business. This is all done through the user interface and allows you to customize and automate specific line-of-business applications for your specific needs.
  • Behind the scenes, D365 CE is built on SQL. So the data conforms to industry standards and makes it much easier to interact with. Your developers and IT team will thank you.
Read full review

Cons

Acumatica

  • Email integration: Horribly clunky, requires users to share email password with Acumatica to allow use of outbound emails. Should be using a more secure method like access tokens.
  • Expense approval process: Once expense claims are approved, approvers (depending on role) can no longer see the approved/denied claims. Denial of claims requires a manual email/call to submitter instructing them to correct and resubmit the claim.
  • CRM: Allow for tracking of cases by the opportunity in addition to business accounts. This would allow for more accurate tracking of issues related to specific opportunities.
Read full review

Microsoft

  • Microsoft Dynamics 365 storage & license cost can prohibit some large deployments or even cost-sensitive small projects from using the platform (although I'm certain most deployments would realize a positive ROI if implemented correctly with process automation).
  • The cost and licensing document for Dynamics 365 is 61 pages and will take a rocket scientist to understand it. It's better to just have your Microsoft help estimate the cost if they are willing to help you that.
  • The documentation on how to first fully understand the Out of the Box default solution and settings is lacking or even non-existing. This has the potential to derail Dynamic 365 launches and implementations from the gitgo. Want to use an out of the box entity?.. well it's probably related to 5 other entities that require configuration and full understanding of it to successful implement. And you ask where is the laymen guide or instructions?... User groups and forums. In Summary, Microsoft can up its game in deployment training and supporting documentation.
  • Microsoft needs to incentivize more external platforms to build app connectors for easy integration, such as ZenDesk, Slack, Tableau, etc. Even the current connector apps such as Salesforce, MailChimp, Docusign are useless or don't work at all.
  • Several limitations inhibit successful Dynamics 365 deployments such as: limited number of Rollup field calculations (summarizing fields on child/related records), limited number rows that can exported to Excel via advanced find, Dynamics 365 files, log and database storage size limit is extremely small and will always require purchasing additional storage (for Online deployments).
  • New user buy-in or acceptance or system platform changes can be difficult if a solid change management plan isn't enacted.
  • Don't expect much help from Microsoft on implementation or solutions unless it's a technical flaw with the platform. Microsoft relies on their MVP partner network to consult for implementations at a hefty cost. Hiring a knowledgeable and savvy Dynamics 365 System Administrator can reduce the need for consultant support; of course, this is dependant upon many many variables.
Read full review

Pricing Details

Acumatica

Starting Price

Editions & Modules

Acumatica editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing is always consumption-based with no five-year lock-ins or termination penalties. We believe that everyone in your company needs up-to-date and accurate information to make the best decisions. That’s why we created an Acumatica ERP pricing structure that lets you add casual users, suppliers, and customers without paying for additional licenses. Your cost is based on the features and resources that you choose to utilize, not on the number of users who access the system. Get pricing tailored to your usage: An Acumatica partner will work with you to understand your specific requirements, determine the proper resources and modules for your company, and present you with an accurate price for your license. We provide you with the ability to deploy where you need, switch when you need, and never incur a fee for doing so.

    Microsoft Dynamics 365

    Starting Price

    $44 per month

    Editions & Modules

    Microsoft Dynamics 365 editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Acumatica

      It is very customisable and good value for money. It is also scalable for the future. The CRM and ecommerce integtration are the main downsides.
      Read full review

      Microsoft

      CRM has allowed us to keep all of our data in one place that is easy for all users within the company to view. I came into the company after they had been using CRM for about 4 years. They have all said that since we have used this it has helped us control work processes better, it has allowed us to be able to track things so much better, and has been something that has helped unite many processes that used to be all over the place. We are currently using CRM 4.0 and are planning on upgrading in the next 18 months to the 2011 version. Support for 4.0 is almost all but dried up. Understandably so. Some of the customization we have done, and a plugins we use, are now contained within the 2011 version so we are looking forward to that upgrade. We use an email marketing company as well, and they primarily support the 2011 version, but their product connects and is integrated within CRM. This is a great benefit as well so that all of our marketing information can be contained in one location.
      Read full review

      Usability

      Acumatica

      We have users of all levels and it works well for any user, the user interface is very easy to get used to and the screen feedback and delivery is very well done. We have many users using this product all day every day and all levels have become very accustomed to its ease of use.
      Read full review

      Microsoft

      It's one of the greatest CRM systems on the market, in my opinion, and it combines lighter ERP functions with CRM. I believe it to be the greatest program that is user-friendly and in line with our demands, regardless of what I'm working with my information sets and on the cloud.
      Read full review

      Support Rating

      Acumatica

      They support their customers with more tools like 1- Help center in every screen 2- Acumatica University [has] PDF books and videos 3- Contact with Acumatica team support through live chat, call, or create case
      Read full review

      Microsoft

      Our partner, Ledgeview Partners has been FANTASTIC to work with. They are always timely in their response and have taken time to understand our business and our specific needs. We've made a lot of advanced customizations and they have been a great help in making those updates.
      Read full review

      Implementation Rating

      Acumatica

      No answers on this topic

      Microsoft

      We used a data warehouse to house our data, and our IT team and implementation vendor worked diligently ahead of time to construct idea implementation plans. Out of millions of records- we had less than a dozen errors, which is remarkable. My major insight is simply having a group of completely devoted individuals working towards your goal who fully understand the desired outcome. Focused resources for implementation season are critical to success.
      Read full review

      Alternatives Considered

      Acumatica

      Acumatica trumps over QuickBooks Enterprise Solutions in many ways. First, Acumatica being in the cloud has given us agility in accessing the platform anywhere and anytime. Second, the dashboard creation feature of Acumatica has given us the ability to customize each dashboard of each of our employees. Lastly, the CRM solution of Acumatica enables us to track, manage, and monitor our sales team.
      Read full review

      Microsoft

      Microsoft Dynamics was part of a system overhaul for a local school, and we looked at many products. If we had used it for a company with low turnover, then it might have been more feasible. They needed something a new person could learn quickly, someone who might also be learning marketing terms at the same time - especially if there is nobody to train the individual now expected to know the system. Similar issues occurred with all of these programs (we called it being too big for their britches), and one of the bigger things we liked was that it is more compatible with MS Office products in both technical and visual appeal. If you have a steady employees who use a CRM consistently, low turnover, and those who are very familiar with Office products, Dynamics would be the smartest option for you. Unfortunately, this was just not true for the school environment
      Read full review

      Contract Terms and Pricing Model

      Acumatica

      No answers on this topic

      Microsoft

      On our purchase, I'd been interrogated about our usage. Our needs are met by Microsoft Dynamics 365, which is simple to use. With so much data and information available, we must ensure that it is presented correctly to managers. Due to a lack of use, we don't have to spend as much money on Salesforce.
      Read full review

      Professional Services

      Acumatica

      No answers on this topic

      Microsoft

      My company's preferred program right now is Microsoft Dynamics 365. We use it to keep track of customers and important sales metrics in a streamlined manner. Anyone familiar with CRMs will find the tool extremely useful. Considering that we have a good turnover, this product will be used for its basic segments. As a result, there are few chances of error with Microsoft dynamics because it is so easy to use. Many options for recording data on these leads are available. It meets our needs and pays off.
      Read full review

      Return on Investment

      Acumatica

      • Acumatica provides us with real-time reports on our entire business process by connecting our sales, delivery of services/product, and up to collection. Given this, we couldn't quantify the value of seeing a clearer picture of our business, thus we are able to make timely and accurate decisions.
      Read full review

      Microsoft

      • For those without a centralized, all in one solution for major HR, Finance and other departments, Microsoft Dynamics 365 has vastly improved employee time utilization and profit.
      • Migrating clients from on-premise to the cloud has reaped benefits including better security, no unscheduled downtime and frequent updates to functionality.
      • Those transferring from cheaper solutions have lost money in the aim to be better integrated with other Microsoft products and AI they don't really utilize.
      Read full review

      Screenshots

      Add comparison