What users are saying about
31 Ratings
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442 Ratings
31 Ratings
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Score 8.5 out of 100

NetSuite ERP

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442 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

Acumatica

We work with clients from various fields and have not yet encountered cases where Acumatica is not suitable. It can be customized for any business. Some business-process a harder for customization but basically, everything is solvable.
Anonymous | TrustRadius Reviewer

NetSuite ERP

Cloud computing, in my opinion, is the future. Just like we pay for electricity as we use it, and do not have our own power generation plants, I believe the future of enterprise computing is a pay-as-you-use service. And other companies agree (Sage Intacct, SAP Business One, Microsoft Dynamics 365). NetSuite has been doing it since 1998. They clearly have a leg-up over all of these other companies.Perhaps a highly specialized organization with lots of custom software might not be a good fit. Customization of the platform is robust to an extend and there are many tools available for customization. However, native support for common languages like Python do not exist and the back-end totally customizable JavaScript platform does require some advanced skills. In fairness, we have not encountered a situation yet that the standard cloud customization tools were unable to solve so for us, this description is a problem we just don't have.
Mitchel Laman | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Acumatica
9.9
NetSuite ERP
6.9
Pay calculation
Acumatica
9.9
NetSuite ERP
5.6
Benefit plan administration
Acumatica
9.9
NetSuite ERP
5.5
Direct deposit files
Acumatica
9.9
NetSuite ERP
6.4
Salary revision and increment management
Acumatica
9.9
NetSuite ERP
9.2
Reimbursement management
Acumatica
9.8
NetSuite ERP
8.0

Customization

Acumatica
9.8
NetSuite ERP
7.5
API for custom integration
Acumatica
9.8
NetSuite ERP
7.6
Plug-ins
Acumatica
9.7
NetSuite ERP
7.3

Security

Acumatica
9.6
NetSuite ERP
8.0
Single sign-on capability
Acumatica
9.8
NetSuite ERP
8.4
Role-based user permissions
Acumatica
9.5
NetSuite ERP
7.7

Reporting & Analytics

Acumatica
8.9
NetSuite ERP
7.8
Dashboards
Acumatica
9.0
NetSuite ERP
8.1
Standard reports
Acumatica
8.5
NetSuite ERP
7.8
Custom reports
Acumatica
9.3
NetSuite ERP
7.5

General Ledger and Configurable Accounting

Acumatica
9.3
NetSuite ERP
7.2
Accounts payable
Acumatica
9.1
NetSuite ERP
7.9
Accounts receivable
Acumatica
9.0
NetSuite ERP
8.0
Global Financial Support
Acumatica
9.9
NetSuite ERP
8.2
Primary and Secondary Ledgers
Acumatica
9.1
NetSuite ERP
8.4
Intercompany Accounting
Acumatica
9.7
NetSuite ERP
7.8
Localizations
Acumatica
9.8
NetSuite ERP
8.6
Journals and Reconciliations
Acumatica
9.2
NetSuite ERP
8.1
Enterprise Accounting
Acumatica
9.0
NetSuite ERP
8.3
Configurable Accounting
Acumatica
9.1
NetSuite ERP
8.2
Centralized Rules Framework
Acumatica
9.3
NetSuite ERP
7.9
Standardized Processes
Acumatica
9.4
NetSuite ERP
7.0

Inventory Management

Acumatica
9.7
NetSuite ERP
7.2
Inventory tracking
Acumatica
9.8
NetSuite ERP
7.2
Automatic reordering
Acumatica
9.5
NetSuite ERP
7.5
Location management
Acumatica
9.7
NetSuite ERP
7.5
Manufacturing module
Acumatica
9.8
NetSuite ERP
6.7

Order Management

Acumatica
9.5
NetSuite ERP
7.3
Pricing
Acumatica
9.2
NetSuite ERP
7.6
Order entry
Acumatica
9.0
NetSuite ERP
7.3
Credit card processing
Acumatica
9.1
NetSuite ERP
6.4
Cost of goods sold
Acumatica
9.1
NetSuite ERP
8.1
Order Orchestration
Acumatica
9.8
NetSuite ERP
7.2
End-to-end order visibility
Acumatica
9.8
NetSuite ERP
7.7
Order exception Resolution
Acumatica
9.9
NetSuite ERP
6.9

Subledger and Financial Process

Acumatica
9.4
NetSuite ERP
7.3
Automated Invoice Processing
Acumatica
9.4
NetSuite ERP
6.7
Shared Services Payments
Acumatica
9.2
NetSuite ERP
7.9
Billings Management
Acumatica
9.6
NetSuite ERP
6.9
Customer Receipt Applications
Acumatica
9.5
NetSuite ERP
6.9
Customer Collections
Acumatica
9.1
NetSuite ERP
8.0
Revenue Recognition
Acumatica
9.7
NetSuite ERP
7.6
Cash Management
Acumatica
9.5
NetSuite ERP
7.3
Asset Management
Acumatica
9.2
NetSuite ERP
7.3
Travel & Expense Management
Acumatica
9.1
NetSuite ERP
7.0
Budgetary Control & Encumbrance Accounting
Acumatica
9.5
NetSuite ERP
7.0
Period Close
Acumatica
9.4
NetSuite ERP
7.4
Transactions Tax
Acumatica
9.6
NetSuite ERP
7.0
Subledger Reconciliations
Acumatica
9.4
NetSuite ERP
7.2
3rd Party Accounting Systems
Acumatica
9.9
NetSuite ERP
7.4

Project Financial Management

Acumatica
9.9
NetSuite ERP
7.0
Budgeting and Forecasting
Acumatica
9.3
NetSuite ERP
7.1
Project Costing
Acumatica
9.8
NetSuite ERP
7.1
Cost Capture
Acumatica
9.8
NetSuite ERP
7.2
Capital Project Management
Acumatica
9.9
NetSuite ERP
8.3
Customer Invoicing
Acumatica
9.9
NetSuite ERP
6.8
Customer Contract Compliance
Acumatica
9.9
NetSuite ERP
6.8
Project Revenue Recognition
Acumatica
9.8
NetSuite ERP
6.1
Project Financial Performance Analysis
Acumatica
9.9
NetSuite ERP
6.7
Project Financials Dashboard
Acumatica
10.0
NetSuite ERP
6.9
Real-time Financial Reporting
Acumatica
10.0
NetSuite ERP
7.8
Embedded Business Intelligence
Acumatica
9.9
NetSuite ERP
6.4
Project Planning Collaboration
Acumatica
9.9
NetSuite ERP
6.9

Project Execution Management

Acumatica
8.0
NetSuite ERP
7.7
Project Planning and Scheduling
Acumatica
8.0
NetSuite ERP
7.1
Project Manager Dashboard
Acumatica
8.0
NetSuite ERP
7.3
Resource Manager Dashboard
Acumatica
8.0
NetSuite ERP
7.6
Task Insight for Project Managers
Acumatica
8.0
NetSuite ERP
7.9
Team Member Task Collaboration
Acumatica
7.0
NetSuite ERP
7.6
Talent Profiles
Acumatica
9.0
NetSuite ERP
7.2
Real-Time Project Reporting
Acumatica
8.0
NetSuite ERP
8.5
Project Manager Mobile Functionality
Acumatica
NetSuite ERP
7.5
Team Member Mobile Functionality
Acumatica
NetSuite ERP
7.3
Project Candidate Search
Acumatica
NetSuite ERP
7.8
Project Candidate Comparison and Analysis
Acumatica
NetSuite ERP
7.8
Defineable Resource Pools
Acumatica
NetSuite ERP
8.4
Defineable Resource Pools
Acumatica
NetSuite ERP
8.2
Absence Management
Acumatica
NetSuite ERP
7.7
Product Lifecycle Management
Acumatica
NetSuite ERP
7.9

Grants Management

Acumatica
7.8
NetSuite ERP
7.6
Award Lifecycle Management
Acumatica
7.0
NetSuite ERP
7.2
Spending Control
Acumatica
8.0
NetSuite ERP
7.4
Indirect Cost Management
Acumatica
8.0
NetSuite ERP
8.3
Billing
Acumatica
8.0
NetSuite ERP
7.7

Procurement

Acumatica
7.7
NetSuite ERP
7.8
Sourcing Team Collaboration
Acumatica
6.3
NetSuite ERP
7.3
Sourcing Analysis
Acumatica
8.0
NetSuite ERP
6.2
Bids Analyzed and Compared
Acumatica
8.0
NetSuite ERP
7.7
Catalog Shopping E-Commerce for Employees
Acumatica
7.0
NetSuite ERP
7.2
Invoice Automated Matching
Acumatica
7.0
NetSuite ERP
7.6
Requisitions-to-Purchase Orders Integrated
Acumatica
9.0
NetSuite ERP
8.0
Supplier Assessment
Acumatica
8.0
NetSuite ERP
8.4
Supplier Management
Acumatica
9.0
NetSuite ERP
8.4
Supplier Portal
Acumatica
7.0
NetSuite ERP
7.8
Contract Authoring
Acumatica
NetSuite ERP
7.4
Contract Compliance Management
Acumatica
NetSuite ERP
8.0
Contract History
Acumatica
NetSuite ERP
8.3
Contract Renewal Automation
Acumatica
NetSuite ERP
8.5
Contract Repository
Acumatica
NetSuite ERP
8.0
Contract Standardization and Enforcement
Acumatica
NetSuite ERP
8.0
Electronic Signatures
Acumatica
NetSuite ERP
8.4
Purchasing Risk and Compliance Management
Acumatica
NetSuite ERP
7.6
Spend Compliance Management
Acumatica
NetSuite ERP
7.6
Supplier Communication and Collaboration
Acumatica
NetSuite ERP
8.1

Logistics

Acumatica
9.4
NetSuite ERP
7.5
Transportation Planning and Optimization
Acumatica
9.9
NetSuite ERP
6.9
Transportation Sourcing Management
Acumatica
9.9
NetSuite ERP
7.6
Transportation Process Integration
Acumatica
10.0
NetSuite ERP
7.9
Transportation Execution Management
Acumatica
10.0
NetSuite ERP
7.4
Trade Management
Acumatica
8.0
NetSuite ERP
6.9
Customs Entry Management
Acumatica
10.0
NetSuite ERP
7.4
Customs Document Management
Acumatica
10.0
NetSuite ERP
7.3
Customs Document Collaboration
Acumatica
10.0
NetSuite ERP
7.6
Fulfillment Management
Acumatica
8.0
NetSuite ERP
8.0
Inventory Visibility
Acumatica
8.0
NetSuite ERP
7.7
Warehouse Workforce Management
Acumatica
10.0
NetSuite ERP
7.0
Freight Payment Automation
Acumatica
NetSuite ERP
7.4
Trade Regulatory Compliance Management
Acumatica
NetSuite ERP
8.0

Manufacturing

Acumatica
9.7
NetSuite ERP
6.5
Production Process Design
Acumatica
9.9
NetSuite ERP
7.0
Supply Chain Business Flows
Acumatica
9.8
NetSuite ERP
6.3
Production Management
Acumatica
9.7
NetSuite ERP
6.3
Contracted Manufacturing Management
Acumatica
9.9
NetSuite ERP
6.3
Configuration Management
Acumatica
9.8
NetSuite ERP
6.9
Work Definition
Acumatica
9.6
NetSuite ERP
6.5
Work Execution
Acumatica
9.6
NetSuite ERP
6.2
Advanced Fulfillment
Acumatica
9.5
NetSuite ERP
6.6
Manufacturing Costs
Acumatica
9.3
NetSuite ERP
6.3

Supply Chain

Acumatica
9.8
NetSuite ERP
7.2
Forecasting
Acumatica
9.6
NetSuite ERP
7.3
Inventory Planning
Acumatica
9.6
NetSuite ERP
7.1
Multi-tier Supply Chain Planning
Acumatica
9.9
NetSuite ERP
7.3
Performance Monitoring
Acumatica
10.0
NetSuite ERP
7.2

Product Lifecycle Management

Acumatica
9.0
NetSuite ERP
6.9
Ideation Management
Acumatica
10.0
NetSuite ERP
6.9
Requirements Management
Acumatica
10.0
NetSuite ERP
7.2
Proposal Management
Acumatica
9.9
NetSuite ERP
5.4
Product Master Data Management
Acumatica
9.0
NetSuite ERP
7.0
Vendor Portal
Acumatica
7.0
NetSuite ERP
7.5
Project Portfolio Management
Acumatica
8.0
NetSuite ERP
7.4
Innovation Portfolio Management
Acumatica
NetSuite ERP
7.1

Risk Management

Acumatica
NetSuite ERP
8.0
Risk Repository
Acumatica
NetSuite ERP
7.3
Control Management
Acumatica
NetSuite ERP
7.7
Control Mapping
Acumatica
NetSuite ERP
8.0
Control Efficiency Assessments
Acumatica
NetSuite ERP
8.0
Automated Control Assessments
Acumatica
NetSuite ERP
8.3
Assessment Capture
Acumatica
NetSuite ERP
8.7
Issue Detection
Acumatica
NetSuite ERP
8.1
Automatic Notification
Acumatica
NetSuite ERP
8.1
Remediation and Certification
Acumatica
NetSuite ERP
8.0

Pros

Acumatica

  • Expense reporting - enabled by a smartphone, you can image receipts and create claims quickly
  • Chart of accounts - being able to drill down in an expense category to see the individual claims that make up the total is helpful
  • Reporting - I appreciate the ability to pull a standard report and export to Excel quickly and easily
Anonymous | TrustRadius Reviewer

NetSuite ERP

  • Custom records, fields and forms
  • Workflow automation
  • Mass updates and CSV imports making data management easy
  • Suitescript offers powerful ways to customize
  • Many modules available to a wide variety of business
  • Several bundles available that integrate with other services or add functionality to NetSuite
Anonymous | TrustRadius Reviewer

Cons

Acumatica

  • Email integration: Horribly clunky, requires users to share email password with Acumatica to allow use of outbound emails. Should be using a more secure method like access tokens.
  • Expense approval process: Once expense claims are approved, approvers (depending on role) can no longer see the approved/denied claims. Denial of claims requires a manual email/call to submitter instructing them to correct and resubmit the claim.
  • CRM: Allow for tracking of cases by the opportunity in addition to business accounts. This would allow for more accurate tracking of issues related to specific opportunities.
Anonymous | TrustRadius Reviewer

NetSuite ERP

  • NetSuite does have great customization capabilities, however, this can also make it difficult to track and maintain custom workflows and scripts as business needs change, especially with different subsidiaries having different process requirements. Essentially, the more you customize the system, the more you need to maintain documentation for reference.
  • NetSuite has a fantastic reporting tool called a "Saved Search." For financial and other similar reports, you must use the NetSuite "Report" feature. This reporting feature is not as flexible as the Saved Search and I have found that certain reports cannot be customized as required using the "Report" feature.
  • The Project Management module still has some work to go before it is flexible enough for companies to use NetSuite for their own customized processes. The module is fairly inflexible, and at a previous company we had around 10-15 enhancement requests alone relating to this module.
Sonny Spencer, ACA | TrustRadius Reviewer

Likelihood to Renew

Acumatica

Acumatica 9.0
Based on 1 answer
It is very customisable and good value for money. It is also scalable for the future. The CRM and ecommerce integtration are the main downsides.
Justin Leflaive | TrustRadius Reviewer

NetSuite ERP

NetSuite ERP 8.0
Based on 22 answers
I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.
Billy Barker | TrustRadius Reviewer

Usability

Acumatica

No score
No answers yet
No answers on this topic

NetSuite ERP

NetSuite ERP 9.0
Based on 11 answers
Through creation of various dashboards and KPIs the user does not really need to get very technically involved. They simply need to understand how to fill out a form, and through proper workflow creations they can be alerted when it is time to provide the necessary information or perform a necessary action to complete the next phase of the business process.
Felix Garbuz | TrustRadius Reviewer

Reliability and Availability

Acumatica

No score
No answers yet
No answers on this topic

NetSuite ERP

NetSuite ERP 9.4
Based on 26 answers
It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
Anonymous | TrustRadius Reviewer

Performance

Acumatica

No score
No answers yet
No answers on this topic

NetSuite ERP

NetSuite ERP 7.7
Based on 24 answers
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Pamela Roberts | TrustRadius Reviewer

Support Rating

Acumatica

No score
No answers yet
No answers on this topic

NetSuite ERP

NetSuite ERP 1.0
Based on 20 answers
In my opinion, the best place to go to answer your NetSuite functionality questions is their Online Help. It is excellent. For true support questions, NetSuite offers a Knowledgebase to its customers. Also, for ERP, NetSuite has licensed accountants that provide support. With any support organization, you must be thorough in describing your issue though.

NetSuite has several different support levels - http://www.netsuite.com/portal/services/support_main.shtml
Rob Gottschalk | TrustRadius Reviewer

In-Person Training

Acumatica

No score
No answers yet
No answers on this topic

NetSuite ERP

NetSuite ERP 7.3
Based on 2 answers
I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
Anonymous | TrustRadius Reviewer

Online Training

Acumatica

No score
No answers yet
No answers on this topic

NetSuite ERP

NetSuite ERP 8.0
Based on 7 answers
Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
Anonymous | TrustRadius Reviewer

Implementation Rating

Acumatica

No score
No answers yet
No answers on this topic

NetSuite ERP

NetSuite ERP 7.3
Based on 18 answers
Implementation was fine but could have gone quicker.

NetSuite provided me a implementation guide who I did not think was very knowledgeable.

I recommend that you make sure the organization knows how they are going to use the software and come up with an implementation plan before importing all of the data.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Acumatica

Acumatica trumps over QuickBooks Enterprise Solutions in many ways. First, Acumatica being in the cloud has given us agility in accessing the platform anywhere and anytime. Second, the dashboard creation feature of Acumatica has given us the ability to customize each dashboard of each of our employees. Lastly, the CRM solution of Acumatica enables us to track, manage, and monitor our sales team.
Parker Ong | TrustRadius Reviewer

NetSuite ERP

I have used simple accounting systems like QuickBooks, and I have used huge outdated systems like SAP. NetSuite is far superior to both of them. I wouldn't say its better than QuickBooks but maybe just for a different audience. QuickBooks is really for small companies. SAP, however, at least the implementation I used, was barely usable and effectively hid the data we needed from us because it was nearly impossible to pull from the system even with dedicated staff to help.
Chris Snelling, CFA | TrustRadius Reviewer

Scalability

Acumatica

No score
No answers yet
No answers on this topic

NetSuite ERP

NetSuite ERP 8.4
Based on 5 answers
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
Aaron Kleinhandler | TrustRadius Reviewer

Return on Investment

Acumatica

  • Acumatica has saved us so much time, previously having multiple disparate systems for handling our many processes. Now we have one fully integrated system saving us time and money.
Nicole Ronchetti | TrustRadius Reviewer

NetSuite ERP

  • Stress levels WAY down since dumping our previous Billing system and installing SuiteBilling. The ease of navigating, viewing data in sensible places, reporting and having more data in one place has made many of my users use words like "amazing" and "what a relief." Don't underestimate worker stress and enjoyment of their tool.
  • Fewer vendors and products to manage and to integrate. I oversee 10+ financially-related applications and their vendors. Dealing with the nuances of the contracts, the products and the people with whom I must deal (sales, support, product management) adds a lot of time and complexity. It also reduces the challenge of my SOX-related efforts.
  • Auditors and those of us supporting SOX-related efforts LOVE NetSuite, especially compared to other systems. The controls and auditing available are indispensable, whether it's to keep us accountable to ourselves or to the auditors.
Joshua Henke | TrustRadius Reviewer

Pricing Details

Acumatica

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Acumatica Editions & Modules

Additional Pricing Details

NetSuite ERP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

NetSuite ERP Editions & Modules

Edition
Base License$9991
Access Cost$992
  1. per month
  2. per user per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Acumatica
9.1
NetSuite ERP
6.6

Likelihood to Renew

Acumatica
9.0
NetSuite ERP
8.0

Usability

Acumatica
NetSuite ERP
9.0

Reliability and Availability

Acumatica
NetSuite ERP
9.4

Performance

Acumatica
NetSuite ERP
7.7

Support Rating

Acumatica
NetSuite ERP
1.0

In-Person Training

Acumatica
NetSuite ERP
7.3

Online Training

Acumatica
NetSuite ERP
8.0

Implementation Rating

Acumatica
NetSuite ERP
7.3

Scalability

Acumatica
NetSuite ERP
8.4

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