Adobe XD

Many of the features I have requested have been implemented. Also, there is an active and supportive user community. The app's features are well documented. I have never had to contact support for help with any issue.

I gave Adobe XD 9 out of 10 because of following points.

• It is saving thousands of dollars by preventing constant and unrealistic changes by clients.
• Adobe XD is living as a middle system between design and development of project.
• After designing, we make prototypes and wireframes to prevent design failure and after, we develop the app.

I never had to contact support. But there are tons of tutorials and FAQs in the community that can teach you potentially anything you want to do.

Since it's fairly new, the product is still growing. It does have good support but more can be added I feel, and it is over time. You can easily look up tutorials or documentation. I feel it will only get better as time goes on. It's not bad by any means.

Sometimes it is hard to find answers on Adobe.com for seemingly simple questions.

I have not had a need to connect with the Adobe XD support team as of yet, but from past experience when dealing with the other products, the support has been very very good, and I would have no reason to think that this product would be any different. There are a good number of training videos on the Adobe site for this product as well as on other social media sites so a quick search should let you find the answers in several different ways.

Adobe has very nice videos, and depending on the subscription service you purchase, may offer direct consultation. Adobe XD has a "Learn & Support" site (https://helpx.adobe.com/support/xd.html), offering a "Get started" section, Tutorial Section and User Guide. Community forums are made available and also has a download and install solutions section. They are pretty good at assisting with general troubleshooting solutions if there are issues with the application functionality.

We've never reached out to Adobe for support on XD before. But we have for other creative cloud-related issues and their support was fine. I would imagine it would be the same if we needed something specifically XD related. I will say that XD has come a long way since it was first released in beta about 3 or 4 years ago, and they've done a good job listening to the community for feature requests and enhancements.

Have not used support.

I've never had any reason to reach out to support with Adobe XD, the product is pretty intuitive, and it's very widely used so it's not hard to find training videos on YouTube to learn more and get better at using it.

I haven't had many questions, but the few times I've contacted Adobe support they're been helpful and solved my problem very quickly.

I haven't asked for help yet.

I, myself, used this software so I rated it a 9.

Never had to use support.

I have never had an issue that required me to contact Adobe support.

We have never used support for Adobe XD but I'm sure it would be as good as it is for the other Adobe Products.