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Users have successfully utilized this product to effectively manage their customer relationships, track interactions, and maintain a …
Overview
What is Arcsight by OpenText?
A combined SIEM and SOAR, used to accelerate threat detection and response with holistic security analytics, native SOAR, and intelligent automation.
Recent Reviews
Popular Features
- Correlation (5)9.090%
- Centralized event and log data collection (5)8.080%
- Event and log normalization/management (5)8.080%
- Deployment flexibility (5)6.060%
Reviewer Pros & Cons
Pricing
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What is Arcsight by OpenText?
A combined SIEM and SOAR, used to accelerate threat detection and response with holistic security analytics, native SOAR, and intelligent automation.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is Microsoft Sentinel?
Microsoft Sentinel (formerly Azure Sentinel) is designed as a birds-eye view across the enterprise. It is presented as a security information and event management (SIEM) solution for proactive threat detection, investigation, and response.
What is Blumira?
Blumira’s cloud SIEM platform offers both automated threat detection and response, enabling organizations of any size to more defend against cybersecurity threats in near real-time. It's goal is to ease the burden of alert fatigue, complexity of log management and lack of IT visibility.
Product Demos
ArcSight Training | ArcSight Online Certification Course | ArcSight Demo - Mindmajix
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Product Details
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What is Arcsight by OpenText?
A combined SIEM and SOAR, used to accelerate threat detection and response with holistic security analytics, native SOAR, and intelligent automation.
Arcsight by OpenText Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
A combined SIEM and SOAR, used to accelerate threat detection and response with holistic security analytics, native SOAR, and intelligent automation.
Reviewers rate Correlation highest, with a score of 9.
The most common users of Arcsight by OpenText are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings
(32)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users have successfully utilized this product to effectively manage their customer relationships, track interactions, and maintain a comprehensive database of customer information. According to reviewers, this software streamlines sales processes by providing easy lead tracking, opportunity management, and deal closure. Customers have reported significant improvements in project management capabilities, allowing efficient planning, tracking, and collaboration on tasks and deliverables.
The product's reporting and analytics features have received praise from users for providing valuable insights into business performance and facilitating data-driven decision-making. Reviewers have also emphasized the seamless integration capabilities, which enhance overall productivity and efficiency by connecting with other tools and systems. By automating marketing campaigns, customers have experienced improved lead generation, personalized communication, and increased customer engagement.
For prompt issue resolution, users have relied on the reliable and responsive customer support features. The product's ease of use and intuitive interface have minimized the learning curve for new users, as noted by reviewers. Additionally, inventory management has been streamlined through efficient stock level tracking, order management, and optimization of supply chain operations.
Effective communication, document sharing, and task coordination among team members have been facilitated through the project collaboration features of this product.
User-Friendly Interface: Many users have praised the product for its user-friendly interface, stating that it is easy to navigate and perform tasks efficiently. They have found the interface to be intuitive, allowing them to quickly understand how to use the product without any difficulties. The user-friendly design has greatly contributed to the overall satisfaction of these reviewers.
Helpful Customer Support: Several users have appreciated the helpful customer support provided by the company. They have mentioned that whenever they encountered any issues or had questions about the product, they received prompt assistance from the support team. This positive experience with customer support has enhanced their overall perception of both the product and the company's commitment to providing excellent service.
Intuitive Product Usage: Many reviewers have expressed their satisfaction with how easily they were able to grasp and utilize the product's features. They mentioned that they quickly understood how to use different functionalities without any confusion or steep learning curve. This intuitive usage of the product has been a significant factor in their positive experiences and overall satisfaction.
Disappointing Overall Experience: Several users have expressed their disappointment with the overall experience of the product. They have found it to be underwhelming and unsatisfactory in meeting their expectations.
Lack of Intuitive User Interface: Many users have mentioned frustration with the lack of an intuitive user interface, making it difficult for them to navigate and perform tasks efficiently. This has led to a less than optimal user experience.
Unhelpful Customer Support: Some users have felt that the customer support provided by the company was unhelpful and did not provide satisfactory solutions to their issues. This has left them feeling unsupported and frustrated when seeking assistance.
Attribute Ratings
Reviews
(1-2 of 2)Companies can't remove reviews or game the system. Here's why
October 30, 2023
ArcSight Intelligence SIEM(provides visibility over any devices)
ArcSight Intelligence here use as a SIEM tool.Through this we are able to integrated several devices through connectors and easily parse and analyze all the log sources with a single console.Our analyst easily monitor all the log sources and analyze the alerts also easily create filters according to their needs and nearly cover all kind of alerts .
- It provide a single console to monitor several connectors.
- It helps us to integrate all kind of log sources .
- It helps us to create filters and manage the specific search according to usecases.
- We can create several filter at the same time and manage all the device activity also create a parser to parse the logs from different devices.
- It is slow comparing to any other SIEM Tool.
- We have to create filter for each alerts need some custom filter .
- Here we dont have any single tab for see all the alerts .also need some attractive features for dashboard.
- Any device integration with this tool.
- Coalescing the logs easily helps analysts to check all kind of alerts.
- It has the feature to notify critical alerts directly to senior analysts.
- Easily understand and parse the logs from different devices.
- It is recommended for handle small enterprises.
- Cant integrate any threat intel tool so we majorly works through filters.
- It is slow takes time for large searches.
ArcSight Intelligence easily provides visibility to understand the logs and monitor the different devices .have features to manage multiple client with asingle console.searching is little bit hectic but we can mange these thing while using its filter creation process. It costs low comparing to any other SIEM tool and nearly scan satisfied any clients requirements.
May 23, 2022
ArcSight - Enterprise Security Manager Review
I use ArcSight ESM to provide security monitoring services to several customers cutting across different verticals like Finance, Oil and Gas, Retail to name a few. Our company is one of the largest Managed Security Services provider in the region and we use multiple SIEM tools to cater to the ever-growing MSSP market and ArcSight Enterprise Security Manager is one of them.
- Industry standard log parsing using CEF (Common Event Format)
- Excellent correlation capabilities
- Good overall vendor support when it comes to supporting on operational issues
- Search times are very slow and this is due to their archaic CORR database, an immediate overhaul is needed
- New plug-ins related to niche features are not rolled out timely, for example feature rich dashboards
- Featured like Machine Learning and Artificial Intelligence which are industry talks are completely missing
57.142857142857146%
5.7
- The overall impact is neutral since it balances the investment and returns.
- Since it is less expensive compared to its competitors, it is fairly suited in an environment with less expectations and less budget.
- It does not fit in at all where the security monitoring is at an elevated level and there are routing threat hunting exercises that need to be performed daily.