Overview
What is ARIA Contact Center?
ARIA Contact Center is a solution to help automate customer service transactions via telephony. It enables centralization for any organization through the technology-aided contact center. ARIA uses IVR system to identify and segmentize callers resulting in customized services according to…
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Product Details
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- Tech Details
What is ARIA Contact Center?
ARIA Contact Center is a solution to help automate customer service transactions via telephony. It enables centralization for any organization through the technology-aided contact center. ARIA uses IVR system to identify and segmentize callers resulting in customized services according to each customer's profile. Users can automatically route calls to agents based on customer’s data, IVR selection, business hours, agents' availability and customers' preferences.
ARIA Contact Center Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |