Axiom has completely transformed our budgeting process
Pros
- Extremely flexible and dynamic allowing for customizations that align with our business needs
- The database structure within Axiom allows us to create custom tables for adhoc data analysis
- The processing time of Axiom (daily imports, monthly imports, Budgeting processes) are extremely favorable allowing us to cut our budget cycle time in half compared to our previous system.
Cons
- The learning curve of their buildout of reporting is a bit confusing and definitely has some room for improvement. Once the concepts are learned and adapted, the reporting is extremely powerful.
- Technical Support. The Technical Support team is extremely knowledgeable and they always resolve our issues in a timely fashion, however; the issue is getting a hold of a real person. Axiom relies heavily on email correspondence with support which lags the overall effectiveness, especially in urgent cases.
Return on Investment
- Axiom has allowed us to cut our overall budget cycle time in half with a much higher level of accuracy in all facets of the budget.
- Axiom has allowed us to Forecast, specifically Non Interest expense and Fee income at a very detailed and accurate level compared to our previous system.
- The processing time of consolidating the Budget results went from about 8 hours in our previous system to 5 minutes in Axiom (35000 customer records)
Other Software Used
Fiserv AML Risk Manager, Fiserv Prologue Financials, Fiserv Frontier Reconciliation
