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Bolstra

Bolstra

Overview

Recent Reviews

TrustRadius Insights

Multiple users have found Bolstra's platform to be highly effective in fine-tuning health scores for varying account sizes based on MRR, …
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Pricing

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Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Bolstra?

Bolstra Features

  • Supported: Customer Segmentation
  • Supported: Dashboard
  • Supported: Negative Feedback Management
  • Supported: Reporting/Analytics
  • Supported: Account Alerts
  • Supported: Account Management
  • Supported: Customer Engagement
  • Supported: Health Score
  • Supported: Onboarding
  • Supported: Revenue Management
  • Supported: Usage Tracking/Analytics

Bolstra Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWeb-Based
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Comparisons

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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Multiple users have found Bolstra's platform to be highly effective in fine-tuning health scores for varying account sizes based on MRR, incorporating both quantitative and qualitative values. This feature enables users to better evaluate and prioritize their customer base, leading to more targeted and personalized engagement. Additionally, the time-saving capabilities of Bolstra's tools have been a significant justification for the investment made by many users. By streamlining processes and automating certain tasks, Bolstra helps users work more efficiently, allowing them to focus on higher-value activities.

One aspect that has received consistent praise is Bolstra's exceptional customer support. Users appreciate the team's responsiveness and accessibility, as they are readily available to provide assistance whenever needed. Moreover, the proactive outreach from the customer support team to check on users showcases their dedication and commitment to ensuring a positive user experience.

However, some users have expressed mixed feelings about Bolstra. While acknowledging that the fundamental functionalities work well, there is still room for improvement in managing the customer lifecycle and enhancing the overall user-friendliness of the platform. For instance, creating and modifying cards and tasks within Bolstra can be time-consuming and cumbersome, requiring a significant amount of effort to input information. This aspect can hinder productivity and lead to frustration among some users who struggle to keep up with the demands of the platform.

In summary, Bolstra offers valuable solutions for users seeking to fine-tune health scores for different account sizes while providing effective tools to work smarter and save time. The platform's excellent customer support adds further value by assisting users promptly and proactively. However, improvements could be made in terms of managing the customer lifecycle and optimizing user-friendliness to cater to a more seamless experience for all users.

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