TrustRadius: an HG Insights company

Box

Score8.6 out of 10

714 Reviews and Ratings

Get a Demo

What is Box?

The Box platform provides a unified content management system integrating file sharing, workflow automation, and e-signature capabilities.

The platform centralizes diverse business functions—including document lifecycle management, automated workflows, and digital signatures—into a single environment. This consolidation reduces tool fragmentation and enables centralized visibility into organizational content.

For AI integration, the platform provides a secure layer for connecting large language models (LLMs) to enterprise data, maintaining established security protocols. The architecture enforces granular access controls and maintains an audit trail during AI-driven data processing.

The system supports rigorous compliance frameworks through integrated features for data retention, classification, and auditing, meeting the requirements of regulated industries such as healthcare (HIPAA) and financial services (FINRA).

Categories & Use Cases

Videos

Screenshots

Screenshot of an overview of Box's intelligent content management platform. It provides a unified, AI-powered approach to managing and securing your unstructured data, or content. ICM provides organizations with collaboration, AI, security, compliance, and workflow tools, interoperable and customizable, to get the most from their content.
Screenshot of how with Box AI, AI can be accessed right where enterprise content exists. While that work can reside within Microsoft, Google, Apple, and other productivity suites, Box helps users to tap the full potential of AI for unstructured data.
Screenshot of how Box creates a central workspace to edit, review, and assign tasks. Users can automate business processes and centralize content workflows in Box, including a configurable content submission, unlimited e-signatures, user-drive no-code workflow, and task assignment to power approvals.
Screenshot of how Box secures content from threats, including malware and ransomware, and recover from attacks if they happen. This helps to maintain a zero trust architecture to ensure proper usage of corporate data, and prevent data theft.
Screenshot of how Box can connect to any productivity suite, including Microsoft, Google, and Apple. This extends any existing security investments with integrations into key DLP, SIEM, and network security tools. Thus, seamless experiences can be built for users in any system they use, whether that’s a business tool like Salesforce or ServiceNow, or communications engines like Zoom and Slack.
Screenshot of an overview describing Box's scalability. With unlimited storage capabilities Box has an exabyte (1,000PB) of customer data plus 1 gigabit per second upload and download speed. At its core, Box is a multi-tenant global SaaS platform with enterprise-grade reliability and end-to-end encryption to secure content.

1 / 6

Screenshot of an overview of Box's intelligent content management platform. It provides a unified, AI-powered approach to managing and securing your unstructured data, or content. ICM provides organizations with collaboration, AI, security, compliance, and workflow tools, interoperable and customizable, to get the most from their content.

Technical Details

Technical Details
Deployment TypesSaaS
Mobile ApplicationApple iOS, Android
Supported CountriesAll
Supported LanguagesBengali (India), Chinese (Traditional), Chinese (Simplified), Danish, Dutch, English (US), English (UK), English (Australia), English (Canada), Finnish, French (France), French (Canada), German (Germany), Hindi, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Russian, Spanish (Latin America), Spanish (Spain), Swedish, Turkish

Downloads

FAQs

What is Box?
Box is an online Intelligent Content Management solution that caters to individual users as well as businesses.
How much does Box cost?
Box starts at $20.
What are Box's top competitors?
Dropbox, Egnyte, and Google Drive are common alternatives for Box.
What is Box's best feature?
Reviewers rate File sync, storage & archiving and Integration highest, with a score of 9.7.