Name: brightfin
Rating: 6 (1 reviews)
Author: brightfin

Help Desk

Live Chat

Web and Video Conferencing

Customer Support

Academic Advising

Alumni Management

School Management

Education

Business Intelligence (BI)

Collaboration

Desktop Publishing

Enterprise Legal Management

Meeting Management

Workflow

Enterprise

Accounting

Crypto Asset Management

Merger and Acquisition

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Consulting and Advisory Services

Data Center Virtualization

Fraud Detection

Graph Database

IT Asset Disposal

Infrastructure Capacity Planning

Integration Platform as a Service (iPaaS)

Managed Hosting

Mobile Device Management (MDM)

Network Behavior Analysis

Network Performance Monitoring

Network Traffic Analysis (NTA)

SaaS Management

Security Analytics

Software-Defined WAN

System Monitoring

Unified Endpoint Management (UEM)

Information Technology

A/B Testing

Ad Serving & Retargeting

Affiliate

All-in-One Marketing

App Store Optimization (ASO)

Computer-Assisted Translation

Content Management

Contest Management

Customer Journey Mapping

Digital Asset Management

Email Marketing

Headless CMS

Marketing Automation

Press Release Management

Product Information Management (PIM)

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Call Recording

Customer Communication Management

Customer Relationship Management (CRM)

Quote to Cash

eCommerce Analytics

Sales

Camp Management

Clinical Data Management

Dental

Financial Services CRM

Internet of Medical Things

Loan Servicing

Patient Engagement

Warranty Management

Vertical-Specific

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### Telecom Expense Management
Users consistently praise brightfin's telecom expense management capabilities for their ability to effectively track and optimize costs, resulting in substantial savings for businesses. The platform's features for monitoring expenses, analyzing cost breakdowns, and implementing cost-saving strategies have been well-received by users, showcasing brightfin's strength in managing telecom expenses efficiently and effectively.

### Mobile Device Management
Users consistently praise Brightfin's mobile device management capabilities. They highlight the ease of tracking phone inventory, managing contracts with providers, and accurately determining line usage. Brightfin's ability to handle the entire lifecycle of devices, from order to disposal, has been particularly lauded. Users appreciate the insightful data usage reports and cost-saving strategies provided by Brightfin, making mobile device management a strong suit for the platform.

### Carrier Services
Users appreciate brightfin's carrier services for providing them with clear reported data, enabling better management of their wireless accounts compared to dealing directly with carriers. They value the convenience of being able to enter tickets for device activations or suspensions, as well as the support provided for tech connectivity issues related to carrier issues. However, some users have expressed concerns about the delay in updating information on the site, leading to potential inaccuracies in reports. Additionally, there have been mentions of challenges in navigating the platform efficiently and discrepancies between carrier change recommendations and actual plans offered by representatives.

### Customer Service and Support
Users consistently praise brightfin's exceptional customer service and support capabilities. They highlight the constant availability of the helpdesk team and the responsiveness of the account managers. While some users mention minor issues with communication clarity, the overall sentiment is positive towards the professionalism and helpfulness of the customer service staff. Users appreciate the ease of reaching out for assistance and the proactive approach taken by brightfin in optimizing their wireless plans and resolving any issues promptly.

Users frequently recommend BrightFin for managing phone assets and suggest seeking their assistance. They mention that BrightFin is particularly beneficial for businesses with over 200 mobile devices or lines. Customers also recommend trying BrightFin for efficient cost cutting and reporting. They advise against self-managing cellular accounts and acknowledge that while BrightFin is continuously improving, it has great potential. Overall, users find value in using BrightFin as a tool to manage their phone assets effectively while optimizing costs and improving reporting capabilities.

Visage's MobilityCentral software offers a range of valuable use cases for users. One key feature is its ability to save users money on data usage by effectively monitoring and tracking data plans. By providing comprehensive reporting and cost breakdowns, the software helps users easily manage expenses and identify unnecessary services or charges. The software also streamlines the management of telecom expenses, allowing users to be more hands-off while still gaining quick insights into account utilization. This not only lowers monthly cellular costs but also improves the overall efficiency of expense management.

Another important use case of MobilityCentral is its capability to optimize wireless plans and contracts with phone providers. Users can combine cell phone lines and manage contracts more effectively, resulting in reduced cost per line and a more efficient fight against carriers. The software's reliable performance ensures that unnecessary charges, inactive lines, and unused wireless devices are easily identified and eliminated.

Additionally, Visage's software simplifies various phone-related tasks. Users appreciate the ease of processing tickets for activations and suspensions. It also empowers employees by allowing them to submit requests themselves, enabling proper cost allocation of wireless devices. Moreover, the software provides helpful customer support and regular updates on features that enhance users' experience.

Overall, Visage's MobilityCentral software proves to be an asset in managing and optimizing mobility spending. Its outstanding reporting features, ease of use, and excellent customer support contribute to significant time savings in data analysis compared to manual processes. Whether it's reducing costs, monitoring spending and usage, or offering visibility and control over mobile numbers, this product meets various business needs with efficiency and effectiveness.

Direct Communication and Helpful Meetings: Many users have found the direct communication and meetings with Sunny and the Client Delivery managers to be helpful, making the Holt environment amazing. 

Intuitive and Amazing Platform: Users love the intuitive and amazing platform provided by Brightfin. They appreciate its user-friendly interface, which allows for detailed reports, easy ordering of phones and services, as well as customization options.

Efficient Audits: Several users think audits are a breeze to accomplish with Brightfin's capabilities as a one-stop shop for billing and review. This feature saves time and effort by providing clear reported data that helps companies manage their wireless accounts better than working directly with carriers.

Duplicate Orders: Some users have experienced the issue of receiving duplicate orders, which has caused inconvenience as they had to go through the process of returning the extra phones multiple times.

Lack of Employee Names on Packaging: Users have expressed frustration with the absence of employee names on the box or packing slip. This makes it challenging for them to identify which order belongs to whom, leading to potential confusion and delays in distribution.

Website Navigation Issues: Navigating the webpage can be frustrating, especially when trying to go back to a filtered list of lines. Some users have found it difficult to easily return to their desired section after applying filters, resulting in wasted time and inefficiency in their workflow.

Genuity Platform - $29.99 One flat rate. Per company, per month.

Genuity - GoGenuity.com

brightfin

Telecom Expense Management (TEM) software began with the goal of controlling fixed phone line monthly expenses. Today, it has expanded to cover management of wireless, voice and data services with the goal of reducing risk and cost.

Telecom Expense Management (TEM)

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Telecom Expense Management (TEM) Software

brightfin
Formerly MobiChord + Mobile Solutions + visage

Overview

What is brightfin?