Name: CallHarbor
Author: CallHarbor

Help Desk

Web and Video Conferencing

Customer Support

AI Code Generation

AI Development

Cross-Browser Testing

Functional Testing

PHP Frameworks

Development

Online Proctoring Software

Education

Business Intelligence (BI)

Case Management

Collaboration

Contract Analysis

Whistleblowing

Enterprise

Accounting

Financial Planning and Analysis (FP&A)

SaaS Spend Management

Travel Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Time Tracking

Workforce Analytics

Workforce Management

Human Resources

API Design

Change and Configuration Management

Cloud Storage

Cybersecurity Consulting

Data Center Backup

Data Center Cooling

Data Preparation

Data Warehouse

DevOps

Embedded Database

Fraud Detection

Function as a Service (FaaS)

Integration Platform as a Service (iPaaS)

Managed Security Service

Monolithic Frame-based Disk Arrays

Network Performance Monitoring

Requirements Management

Sensitive Data Discovery

User Virtualization

Virtualization Management

Website Hosting

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Content Marketing

Customer Advocacy

Email Marketing

Marketing Automation

Mobile Marketing

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

AI Meeting Assistants

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Content Management

Sales

Identity Threat Detection & Response Software

Security

Apparel

Aviation

Direct Secure Messaging

Geographic Information

Healthcare Learning Management

Intelligent Document Processing

Mental Health

Practice Management

Simulation

Text Analysis

Vertical-Specific

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Frosmo Ltd

CallHarbor is a versatile VoIP communication platform designed to enhance business communication and collaboration. It offers a wide range of features to streamline operations, improve customer service, and provide cost-effective solutions for businesses of all sizes. The platform caters to various professions and industries, including travel agencies, veterinary clinics, retail, law firms, nonprofit organizations, accountants, dental offices, education, food, and government.

## Key Features

**Simplify the Process**: CallHarbor offers an unlimited calling plan for both local and long-distance calls, providing flexibility and cost-effectiveness. Users can communicate in real-time via SMS and MMS using the mobile app and web phone. Additionally, the platform offers marketing tools to track call analytics and assign specific numbers to campaigns.

**Streamline Operations**: CallHarbor integrates multiple communication channels such as phone calls, business SMS, video calls, conference calling, and chatting into a unified communication (UC) solution. This promotes collaboration among staff, customers, and partners, while the open API and built-in CRM integrations help reduce workload and improve operational workflow.

**Cost Savings**: CallHarbor eliminates upfront fees, maintenance charges, and support costs, offering unlimited nationwide calling. The platform also includes a Music on Hold feature to keep callers engaged. With VoIP capabilities, veterinary clinics can streamline processes through open API and CRM integrations.

**Workload Reduction**: CallHarbor's VoIP solution helps veterinary clinics reduce manual tasks and improve productivity. Features such as voicemail transcription, auto attendants, and call recording simplify operations. Call queues and caller prioritization features ensure efficient handling and routing of incoming calls.

**Hosted VoIP Phone System**: CallHarbor provides a fully featured phone system with auto attendants, music on hold, call queues, and more. This unified ecosystem caters to all communication needs.

**Internal Communication**: CallHarbor enables chat functionality for co-workers, facilitating seamless communication within the platform. Users can engage in group chats and one-on-one conversations via the mobile app or desktop app.

**Audio & Video Conferencing**: CallHarbor offers audio and video conferencing capabilities, eliminating the need for multiple applications. This enables smooth communication for client meetings and internal discussions.

**Call Center**: CallHarbor tracks call center flow, abandoned calls, voicemails, and hold times. It provides granular reports and offers call center manager and agent portals for effective team management.

**Phone Hardware**: CallHarbor partners with Yealink and Poly to provide high-quality hardware for business communication. Users can rent conference phones and desk phones at a low monthly rate.

**SMS & MMS**: CallHarbor supports communication with clients through text messages, accommodating the growing trend of texting businesses. Users can handle both phone calls and text messages within the platform.

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Small Team

Standard

Plus

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Starter

Premier

Google Voice

CallHarbor

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Voice over Internet Protocol is a category of hardware and software that enables people to use the Internet as the transmission medium for telephone calls.

VoIP

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

Hosted PBX

Hosted telephony infrastructure obviated the need for local PBX hardware

Multi-level Interactive Voice Response (IVR)

IVR is a phone menu allowing callers to interact with the system through voice and keypad

User templates

Create and apply batch configurations to multiple users at once

Call reports

Historical call analysis and trending metrics

Directory of employee names

Voice directory of all employees for self-service dialing

Call Management

Answering rules

Ability to enter rules to route calls to main number or other extensions in case of absence

Call recording

Automatic recording of inbound and outbound calls

Call park

Ability to hold calls in virtual location and subsequently access from any phone in system

Call screening

Ability to block numbers or send calls directly to voicemail

Message alerts

Receive SMS and email message notifications for voice and fax messages

VoIP system collaboration

Team collaboration via cloud phone system

Video conferencing

Audio conferencing

Audio conferencing credentials for all on the system.

Video screen sharing

Users are able to share their screens with other meeting participants on video conference calls.

Instant messaging

Users are able to communicate via chat, either one-on-one or in a group message, through an instant messaging or chat tool.

Mobile apps

Mobile app for iOS

Mobile app for Android

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What is CallHarbor?