Name: 8am™ ClientPay
Author: 8am

Help Desk

Web and Video Conferencing

Customer Support

Accessibility Testing

Automation Testing

Version Control

Development

Virtual Classroom

Education

AI Document Creation

Business Intelligence (BI)

Calendar

Collaboration

IP PBX

Knowledge Management

Enterprise

Accounting

Budgeting and Forecasting

Financial Planning and Analysis (FP&A)

Financial Research

Financial Risk Management

Trust Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Job Board

Payroll

Talent Intelligence

Talent Management

Time Tracking

Workforce Analytics

Workforce Management

Human Resources

.Net Development

Cloud Storage

Container Security

Deception Technology

Embedded Database

Event Monitoring

Fraud Detection

IT Professional Services

IT Service Providers

Integration Platform as a Service (iPaaS)

Load Testing

Machine Identity Management

Network Diagnostics

Network Performance Monitoring

Office Migration and Repair

Rack Servers

Runtime Application Self-Protection

Service Desk Outsourcing

Telecom Expense Management (TEM)

User Activity Monitoring

Value Stream Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Community

Content Management

Digital Experience Intelligence

Email Marketing

Influencer Marketing

Market Research

Marketing Automation

Mobile Analytics

Social Media Management

Survey & Forms Building

Usability Testing

Web Analytics

Wholesale Marketplace

Marketing

Project Management

Professional Services

AI Sales Agent

Customer Relationship Management (CRM)

Sales

Application Security

Cloud Security Posture Management

Identity Threat Detection & Response Software

Security

Estate Planning

Geographic Information

Tour Operator

Vertical-Specific

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BQE CORE

### Online Payment Solutions
Users consistently highlight ClientPay's online payment capabilities as a standout feature. The ability to offer clients the option to pay online, securely and efficiently, has been a key factor in their positive experiences. Clients appreciate the personalized payment page that aligns with their branding, enhancing the overall payment experience. Despite a few minor issues with processing times and technical glitches, the general consensus is that ClientPay's online payment solutions provide a convenient and reliable way for businesses to receive payments promptly and securely.

### Credit and Debit Card Processing
Users consistently praise ClientPay's credit card and eCheck processing capabilities according to reviews. The streamlined process of accepting credit card and eCheck payments has been highlighted as a major benefit by users. They appreciate the ease of use, security features, and competitive pricing offered by ClientPay. Some users have mentioned the convenience of being able to accept both credit card and ACH payments through the platform. Despite some concerns about not knowing the rates upfront, overall, users find ClientPay's credit and debit card processing services to be efficient and reliable.

### ACH and Check Processing
User feedback on ClientPay's ACH and check processing functionalities is somewhat mixed. While many appreciate the convenience of accepting various payment methods and the reduction in paper check processing, some users have encountered challenges with tracking payment statuses for Quick Bills and experiencing delays in processing ACH payments. Despite these issues, the ability to offer clients multiple payment options and facilitate instant invoice payments has been highlighted as a significant benefit of using ClientPay.

### Invoice Management
Users consistently highlight ClientPay's invoice management as a key strength, noting its seamless integration with accounting software and the convenience it offers clients in paying their invoices promptly. While some minor issues have been reported, such as occasional delays in payment processing for ACH transactions and the need for repeated setup in BQE Core, overall, users find that ClientPay's invoice management streamlines their business operations and enhances the efficiency of payment processing.

### Payment Collection and Receivables
Opinions on ClientPay's payment collection and receivables functionality vary among users. While some users praise its ability to streamline payment processing and improve collection times, others express mixed opinions about its effectiveness in managing receivables. The general sentiment seems to be that ClientPay has made the payment collection process easier and more efficient, but there are still areas where improvements could be made to enhance its receivables capabilities.

### Fee and Surcharge Management
Users appreciate ClientPay's fee and surcharge management capabilities, noting the convenience of tracking fees in the client portal and the promptness of surcharge display during online payments. The general sentiment leans towards satisfaction with the platform's transparent and efficient fee management system, contributing to a positive user experience.

ClientPay has proven to be an invaluable solution for businesses seeking to streamline their payment collection processes. By offering eCheck, credit card, and debit card payment solutions, users have been able to reduce their dependence on paper checks and improve the collection of receivables. The integration with project management systems has further enhanced the user experience by making e-payments for clients easy and streamlined. This integration has eliminated the need for manual interaction and resulted in faster payment reconciliation.

Clients have greatly benefited from the convenience and security provided by ClientPay's online bill payment feature. The ability to conveniently and securely pay their bills online has not only improved efficiency for clients but has also led to faster payment collection for businesses. In addition, the personalized payment page feature has allowed businesses to maintain their branding while accepting online payments, ensuring a consistent and professional customer experience.

One of the key problems solved by ClientPay is the frustration of clients who were previously limited to check payments. By enabling businesses to accept credit card payments, ClientPay has provided a much-needed solution that allows clients to choose their preferred payment method, resulting in improved convenience and faster payment processing. Furthermore, the flexibility in payment options offered by ClientPay has resulted in faster turnaround times for payment collection overall.

Overall, ClientPay has emerged as a reliable and accessible solution for businesses looking to simplify their payment collection processes. Its integration with accounting software has increased the timeliness of receiving payments and reduced manual interaction, freeing up valuable time for other tasks. Clients have experienced quick payments and positive customer payment experiences with ClientPay, thanks to its secure and user-friendly platform for receiving credit card payments. Additionally, the dedicated link feature has provided a seamless payment experience for users, further enhancing the overall satisfaction with the product.

Surcharge Functionality: Many users have praised the surcharge functionality in ClientPay, stating that it sets the software apart from other payment processors. Users appreciate being able to easily add surcharges to client payments, allowing businesses to recover processing fees and improve their profitability.

Effortless Setup Process: The setup process of ClientPay has been described by multiple users as effortless and trouble-free. This convenience makes it convenient for businesses to get started with the software quickly, without any unnecessary complexity or hassle.

Lower Fees: Several reviewers have highlighted that the fees charged by ClientPay are lower compared to other platforms. This cost-effectiveness is a significant advantage for businesses looking for a solution that helps them save money on payment processing while still providing reliable service.

Integration and Syncing Issues: Several users have reported syncing delays between BQE CORE and ClientPay, leading to discrepancies in transaction status. This has caused frustration for some customers who rely on accurate and real-time information for their billing processes.

Limited Status Checking for Quick Bills: A downside mentioned by a number of users is the inability for limited Client Pay users to check the status of Quick Bills. This lack of visibility can be inconvenient and may hinder efficient tracking and management of payments.

Difficulty in Reconciling Banking Statements: Users have expressed difficulty in reconciling banking statements with accounting software due to transactions being lumped together in a grand total deposit. This makes it challenging to match individual transactions, leading to potential errors or inconsistencies in financial records.

ClientPay is a web-based solution designed specifically for architecture, engineering, design, and construction professionals. ClientPay enables users to securely accept credit card and eCheck payments from the office, online, or at a project site. It is used to create a professional payment experience and expands the user's available payment options, making it easier for clients to pay.

Integrated

Customized

Radar

Terminal

Sigma

Atlass

Issuing

Premium Support

Authorize.net is a payment gateway software solution offered by Visa featuring secure data processing and fraud protection.

All-in-One Option

Payment Gateway Only

Authorize.net

8am™ ClientPay

Payment gateway Software helps connect eCommerce websites to the bank (merchant account) in order to process online payments and transfer sensitive credit card information securely.

Payment Gateway

Payment Gateways

The technology used to accept credit cards, debit cards, and other payments from customers.

Ability to detect fraudulent transactions while allowing legitimate transactions

API or SDK

Tools to interact with payment gateway code

Recurring Payment Support

Ability to support subscriptions and recurring payments

Billing and Invoicing Support

Global Support

Payment Form Acceptance

Ability to accept many different forms of payment

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8am™ ClientPay

Overview

What is 8am™ ClientPay?