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ClientPay has proven to be an invaluable solution for businesses seeking to streamline their payment collection processes. By offering …
Overview
What is ClientPay?
ClientPay is a web-based solution designed specifically for architecture, engineering, design, and construction professionals. ClientPay enables users to securely accept credit card and eCheck payments from the office, online, or at a project site. It is used to create a…
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What is ClientPay?
ClientPay is a web-based solution designed specifically for architecture, engineering, design, and construction professionals. ClientPay enables users to securely accept credit card and eCheck payments from the office, online, or at a project site. It is used to create a professional payment…
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Product Details
- About
- Integrations
- Tech Details
What is ClientPay?
ClientPay is a web-based solution designed specifically for architecture, engineering, design, and construction professionals. ClientPay enables users to securely accept credit card and eCheck payments from the office, online, or at a project site. It is used to create a professional payment experience and expands the user's available payment options, making it easier for clients to pay.
ClientPay Integrations
ClientPay Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
ClientPay has proven to be an invaluable solution for businesses seeking to streamline their payment collection processes. By offering eCheck, credit card, and debit card payment solutions, users have been able to reduce their dependence on paper checks and improve the collection of receivables. The integration with project management systems has further enhanced the user experience by making e-payments for clients easy and streamlined. This integration has eliminated the need for manual interaction and resulted in faster payment reconciliation.
Clients have greatly benefited from the convenience and security provided by ClientPay's online bill payment feature. The ability to conveniently and securely pay their bills online has not only improved efficiency for clients but has also led to faster payment collection for businesses. In addition, the personalized payment page feature has allowed businesses to maintain their branding while accepting online payments, ensuring a consistent and professional customer experience.
One of the key problems solved by ClientPay is the frustration of clients who were previously limited to check payments. By enabling businesses to accept credit card payments, ClientPay has provided a much-needed solution that allows clients to choose their preferred payment method, resulting in improved convenience and faster payment processing. Furthermore, the flexibility in payment options offered by ClientPay has resulted in faster turnaround times for payment collection overall.
Overall, ClientPay has emerged as a reliable and accessible solution for businesses looking to simplify their payment collection processes. Its integration with accounting software has increased the timeliness of receiving payments and reduced manual interaction, freeing up valuable time for other tasks. Clients have experienced quick payments and positive customer payment experiences with ClientPay, thanks to its secure and user-friendly platform for receiving credit card payments. Additionally, the dedicated link feature has provided a seamless payment experience for users, further enhancing the overall satisfaction with the product.
Surcharge Functionality: Many users have praised the surcharge functionality in ClientPay, stating that it sets the software apart from other payment processors. Users appreciate being able to easily add surcharges to client payments, allowing businesses to recover processing fees and improve their profitability.
Effortless Setup Process: The setup process of ClientPay has been described by multiple users as effortless and trouble-free. This convenience makes it convenient for businesses to get started with the software quickly, without any unnecessary complexity or hassle.
Lower Fees: Several reviewers have highlighted that the fees charged by ClientPay are lower compared to other platforms. This cost-effectiveness is a significant advantage for businesses looking for a solution that helps them save money on payment processing while still providing reliable service.
Integration and Syncing Issues: Several users have reported syncing delays between BQE CORE and ClientPay, leading to discrepancies in transaction status. This has caused frustration for some customers who rely on accurate and real-time information for their billing processes.
Limited Status Checking for Quick Bills: A downside mentioned by a number of users is the inability for limited Client Pay users to check the status of Quick Bills. This lack of visibility can be inconvenient and may hinder efficient tracking and management of payments.
Difficulty in Reconciling Banking Statements: Users have expressed difficulty in reconciling banking statements with accounting software due to transactions being lumped together in a grand total deposit. This makes it challenging to match individual transactions, leading to potential errors or inconsistencies in financial records.