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The software offers a range of use cases that have been praised by users and customers. Many have found it particularly useful for …
Overview
What is Commerce Studio by 1440?
Commerce Studio, developed by 1440 Inc., is a platform designed to assist multi-channel retailers in building customer experiences. According to the vendor, Commerce Studio offers comprehensive order and logistics management, customer service and support tools, and inventory and supplier management...
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What is Commerce Studio by 1440?
For multi-channel retailers, an order processing solution that, with customizable workflow rules, automates the entire order fulfillment process based on location, warehouse and stock availability. The solution also integrates with dozens of marketplaces and channels like Amazon, Walmart and…
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- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
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- Tech Details
What is Commerce Studio by 1440?
Commerce Studio, developed by 1440 Inc., is a platform designed to assist multi-channel retailers in building customer experiences. According to the vendor, Commerce Studio offers comprehensive order and logistics management, customer service and support tools, and inventory and supplier management capabilities. The product is intended for SMB and Enterprise brands in industries such as retail, e-commerce, consumer goods, supply chain and logistics, and customer service and support.
Key Features
Streamlined Order Processing: According to the vendor, Commerce Studio allows multi-channel retailers to manage orders and returns from various channels in a single platform. It provides a streamlined order processing system, which the vendor claims enables efficient order management and fulfillment.
Data Sync: The vendor states that Commerce Studio offers seamless data synchronization across different channels. It ensures that customer and order information is consistently updated and accurate across all channels. The platform enables real-time data syncing, which the vendor says eliminates the need for manual data entry or reconciliation.
Logistics Automation: According to the vendor, Commerce Studio enables retailers to automate their logistics processes, including shipping and fulfillment. The platform integrates with logistics providers and automates order routing based on predefined rules. The vendor claims that this optimization of shipping and fulfillment operations reduces manual effort and improves order accuracy.
Backorders & Pre-Orders: The vendor states that Commerce Studio supports backorders and pre-orders, allowing retailers to manage inventory for upcoming products. Retailers can accept pre-orders and manage customer expectations regarding product availability and delivery dates. The platform automatically tracks backorders and updates inventory levels when products become available, according to the vendor.
Handle Returns, Exchanges & Damages: Commerce Studio provides tools to handle returns, exchanges, and damages, according to the vendor. Retailers can easily process returns, initiate exchanges, and manage damaged or defective products. The platform streamlines the returns management process, ensuring efficient handling and resolution, according to the vendor.
Process Payments: According to the vendor, Commerce Studio enables retailers to process payments from various channels. It integrates with payment gateways, allowing secure and seamless payment processing. The platform supports multiple payment methods, providing convenience for customers, according to the vendor.
Better Personalization: The vendor claims that Commerce Studio empowers customer service and support teams with data and tools for better personalization. It provides a unified view of customer information, enabling personalized interactions and recommendations. The platform enables faster communication with customers, improving response times and customer satisfaction, according to the vendor.
Faster Communication: According to the vendor, Commerce Studio facilitates faster communication between customer service teams and customers. It provides tools for efficient communication, including email templates and automated responses. The platform enables real-time collaboration and messaging, ensuring prompt and effective customer support, according to the vendor.
Case Management: The vendor states that Commerce Studio offers comprehensive case management capabilities for customer service teams. It allows teams to track and manage customer inquiries, issues, and requests in a centralized system. The platform provides a structured workflow for case resolution, ensuring efficient handling and escalation, according to the vendor.
Enhanced Database: According to the vendor, Commerce Studio provides an enhanced customer database, consolidating customer information from various channels. It offers a single source of truth for customer data, ensuring data accuracy and consistency. The platform enables retailers to segment and analyze customer data for targeted marketing and personalized experiences, according to the vendor.
Commerce Studio by 1440 Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
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- Recommendations
The software offers a range of use cases that have been praised by users and customers. Many have found it particularly useful for managing client information, completing tasks related to orders, shipping, customer service, and returns. The speed and convenience of the software have also been commended, as it offers excellent and fast product conversion without the need for external tools. Additionally, the cloud-based nature of the software allows users to access files and data even in the event of hardware theft, providing a sense of security. Furthermore, users appreciate the ability to access documents from anywhere, eliminating the reliance on USB sticks or external hard drives. The software's capability to convert files and documents within its platform has also been well-received, as it eliminates the need for third-party tools. Users have also reported that downloading files from within the software saves time compared to downloading from external sources. The safety and security of important data are ensured through the software's protection against computer crashes and hard drive failures. As a result, users have experienced significant business growth with minimal additional hiring needed. This can be attributed to the software's ability to consolidate and connect previously scattered data across multiple products, resulting in improved efficiency and a more streamlined business operation. Ultimately, many users have found that using this software has saved them time and money while increasing their capabilities. They have especially appreciated being able to migrate their operations to the cloud, eliminating the reliance on local servers and the need for backups. Additionally, businesses have benefited from unifying B2B and B2C operations under one CRM and ERP solution which has resulted in cost savings and the ability to easily adapt and change processes as needed.
Helpful for logistic management: Many users have found the platform to be extremely helpful in managing logistics, with numerous reviewers describing it as an indispensable tool for their business operations. They appreciate the various features and functionalities that assist them in efficiently handling tasks related to orders and logistics.
Easy order and customer management: Reviewers highly value the platform's capability to combine all customer and order information into a single workspace, providing them with a centralized hub for effectively managing their orders and customers. This streamlined approach simplifies their workflow and improves overall productivity.
Quick and corruption-free file format conversion: Users consistently praise the service for its exceptional speed when converting files between different formats. The quick turnaround time allows them to complete tasks promptly, while the reliable conversion process ensures that files are converted accurately without any data corruption or loss. Additionally, they find the web page design simple and easy to navigate, enhancing the overall user experience.
Interface Design: Many users have mentioned that they are not satisfied with the current interface design of the software, expressing a desire for improvements to make it more user-friendly. Some reviewers felt that the layout and navigation could be more intuitive and visually appealing.
Lack of Desktop/Offline App: A significant number of customers have expressed their need for a desktop or offline phone app. They find it inconvenient to always require an internet connection when accessing the solution. The availability of an offline version would provide them with greater flexibility and accessibility.
Difficulty in Obtaining Support: Several users have reported difficulties in receiving prompt and effective support from customer service. This lack of efficient support can hinder their ability to resolve issues or get assistance when needed, impacting their overall experience with the software.
Users have provided several recommendations for Cloud Conversion based on their experiences. Firstly, they find the tool to be simple and user-friendly, making it easy to navigate and use. They appreciate its simplicity and efficiency in performing various tasks.
Secondly, users recommend using Cloud Conversion instead of other third-party programs. They highlight its capability to handle data conversion without any size or capacity limitations. Users find it to be a reliable and effective alternative for their needs.
Thirdly, users praise Cloud Conversion as an all-in-one solution. They appreciate that it offers a comprehensive set of features and functionalities, eliminating the need for multiple tools or platforms.
Additionally, some users suggest being prepared to learn Salesforce when using Cloud Conversion. This recommendation indicates that while the tool itself is straightforward, some familiarity with Salesforce may be beneficial for optimal utilization.
Overall, these recommendations emphasize the simplicity, efficiency, versatility, and reliability of Cloud Conversion as an all-in-one solution for data conversion needs.