TrustRadius Insights
Flexible and accessible platform: Several users have praised Confer With for its flexibility as a web-based platform that can be used on …
Overview
What is Confer With?
Confer With is a video retail support solution that enables users to use retail experts instore to confer with shoppers online. Video messaging that meets customers needs, wherever they are, whatever time of day. Confer With allows retail expertise to…
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What is Confer With?
Confer With is a video retail support solution that enables users to use retail experts instore to confer with shoppers online. Video messaging that meets customers needs, wherever they are, whatever time of day. Confer With allows retail expertise to consult with shoppers who cannot make it into…
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://conferwith.io/confer-with-prices
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Integrations
- Tech Details
What is Confer With?
Confer With is a video retail support solution that enables users to use retail experts instore to confer with shoppers online. Video messaging that meets customers needs, wherever they are, whatever time of day. Confer With allows retail expertise to consult with shoppers who cannot make it into the store. Its conversational commerce toolset brings online shoppers closer to the connection established in the physical world.
Confer With Video
Confer With Integrations
Confer With Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Flexible and accessible platform: Several users have praised Confer With for its flexibility as a web-based platform that can be used on all computer devices, as well as Android and iOS devices with the compatible app. This allows users to access the platform from anywhere with an internet connection.
Customizable branding: Users appreciate that Confer With can be fully customized to match the retailer's image, providing customers with a consistent brand experience. This customization feature enhances the overall corporate image and avoids a generic look.
Seamless integration with retailer's website: Reviewers have mentioned that Confer With seamlessly integrates with the retailer's website, allowing them to easily offer additional products through search functions. This helps build added value into the customer's basket and simplifies the checkout process by transferring selections directly to their website basket.
No Sound or Video during Calls: Some users have experienced instances where there is no sound or video during calls, which can be frustrating. However, it is believed that this issue may be due to customer settings rather than a product problem. Lacking Search Facility: The search facility in the platform has been found lacking by some users. It is only effective if the user knows exactly what they are looking for, but falls short when searching based on desired features. Limiting Alternatives Tab: Users have expressed dissatisfaction with the alternatives tab, finding it to be limiting in terms of the options provided. This can make it difficult for users to find suitable alternatives within the platform.