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Conga CPQ Reviews and Ratings

Rating: 8.9 out of 10
Score
8.9 out of 10
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Community insights

TrustRadius Insights for Conga CPQ are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Advanced Pricing Rules: Users have praised the highly advanced pricing rules in the system, eliminating the need for custom code and making pricing strategies more efficient. This feature streamlines the pricing process and enhances overall productivity for users.

Configurability for Various Sales Types: Customers appreciate the highly configurable user experience that supports various types of sales simultaneously, providing them with flexibility and adaptability to cater to diverse sales scenarios effectively. The system's versatility in accommodating different sales models is a significant advantage highlighted by users.

Regular Releases of Enhancements: The regular releases of enhancements and new features are well-received by users, allowing for continuous improvement and ensuring that their evolving needs are met effectively. This consistent enhancement cycle demonstrates a commitment to keeping the system up-to-date and aligned with user requirements.

Reviews

70 Reviews

Sharing My Opinion on Conga CPQ

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

With Conga CPQ, we are able to now configure, price, and quote our outsourcing solutions directly within our CRM. For use cases, CPQ helps us with pricing, volume discounts(if any) and region specific service. The workflows are now automated, which has helped to save a hefty amount of valuable time.

Pros

  • Great at providing a directions at configuration. Reducing errors and saves time.
  • CPQ handles intricate pricing logic without manual calculations quite well.
  • The integration with Conga CLM is remarkable and provides strong results.

Cons

  • I've seen some performance lags while handling heavier carts or items.
  • I would be really happy to see some new visual and aesthetics updates.

Likelihood to Recommend

Conga CPQ is a superb solution for buisness handling complex multi regional pricing models. Especially, with CLM, it's a great solution.

AC
Anish Chetri
Supervisor in Product Management at Alorica (201-500 employees)
Vetted Review
Conga CPQ
3 years of experience

Conga CPQ for Transportation

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We use Conga CPQ and Billing to configure pricing for Home-To-School bus routes transporting students from home to school and back again. We also use it to price shuttles and field trips. We have integrated Conga/SF with dispatch system via MSAzure to bring in daily usage quantities. We batch up all the quantities at the end of the month to create a monthly invoice for our customers. We also use Conga and SF for reporting to give insight back upstream to our bid/pricing team to standardize pricing/offerings where possible.

Pros

  • Standard Invoice Run
  • Invoice run and send to customer
  • Allow for pricing flexibility

Cons

  • Controls in billing - e.g. don't allow a due date that is prior to invoice date
  • Support - we find that our implementation/use of the product is very different from the core use cases
  • Profuct Catalog/Price list mgmt

Likelihood to Recommend

Conga CPQ is flexible in the price setup. We achieve a lot of customized pricing setups using CPQ. Usage flowing into billing works well also.

The Conga cart is a huge painpoint for us. We bill each route and trip we run individually so we have a very large amount of manual, complex cart configuration.

VU
Verified User
Director in Finance and Accounting (1001-5000 employees)
Vetted Review
Conga CPQ
4 years of experience

Happy Conga CPQ Power user

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

I use Conga CPQ for quote and contract management. I use it for commercial proposals for both domestic and international customers. It helps streamline configuration and approval processes. Our business requirements can be complex. Conga helps to simply the process, including template usage, which saves time. It also allows for easy reporting.

Pros

  • Simplifies the Quote process
  • Allows customization for organization needs
  • Stores information for easy access

Cons

  • Opens certain pages in a new page, this an be confusing to new users
  • maintains previous pricing in the extended price section while maintaining the list price section

Likelihood to Recommend

Conga CPQ works well with the approval process. It easily allows us to customize our requirements based on the function. For example the approvals for a quote are different when adding custom items, as well as the approval process for Contracts with firm fixed pricing. It has all the functions required to allow cross department needs. NOP for Finance purposes and Concession calculations for Contracts are a few examples.

VU
Verified User
Employee in Legal (5001-10,000 employees)
Vetted Review
Conga CPQ
9 years of experience

Conga CPQ recommended

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We use Conga CPQ to interface with our CRM solution to create quotes on behalf of the sellers, identify upsell opportunities, and drive the discounting and approval process and allow our sellers and business partners to create quotes themselves. We have eliminated hand-offs within our process, simplified workflows, and been able to maintain our own data models while utilizing Conga CPQ as the engine to price, quote, and allow sellers to update quotes real time.

Pros

  • Support community for system development
  • Flexible configuration that allows easy changes as business model changes

Cons

  • Additional features and function to support large quotes.
  • Solutions requiring custom code are not user friendly

Likelihood to Recommend

Conga CPQ has been a flexible solution for us to enable our sellers and partners to quote and renew our portfolio with an integrated solution with minimal handoffs for approvals and quote updates

VU
Verified User
Professional in Information Technology (10,001+ employees)
Vetted Review
Conga CPQ
7 years of experience

Conga CPQ Success story

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We use Conga CPQ as our primary quoting platform for our business. We urgently do only net new deals through the CPQ and have a robust product oferring with over 100,000 price points

Pros

  • Attribute driven pricing
  • Rule driven pricing
  • Price list management
  • Proposal Doc generation

Cons

  • Large carts
  • Pricing similar products at multiple locations simultaneously
  • ease of discounting without X-author

Likelihood to Recommend

Conga CPQ is well suited for those that need a simple solution for managing price books and price lists. It does a great job, but struggles at scale on the salesforce platform. We have seen that the Advantage platform is bringing significant speed increases and scales better so we have high hopes that it will be the solution for larger scale deployments

VU
Verified User
Project Manager in Product Management (501-1000 employees)
Vetted Review
Conga CPQ
8 years of experience

CPQ and CLM Transforming Businesses and Beyond

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We have build several CPQ applications from scratch but the versalitiy and rich products with Conga provides are just great and should be used for growth and success of the customers

Pros

  • CPQ and CLM is great and the product versatility is unique with very easy to use not requiring any specialized knowledge
  • API integration
  • portability and fitment to many business areas
  • can solve x=complex business problems

Cons

  • integrate more AI
  • make easier to use by embedding steps and instructions within

Likelihood to Recommend

will recommend to everyone. No need to build projects from scratch and CLM and CPQ solution offered by Conga fits every kind of business case

VU
Verified User
Manager in Engineering (10,001+ employees)
Vetted Review
Conga CPQ
5 years of experience

Solid Configure Price Quote Tool

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We utilize Conga CPQ to manage our sales process. It's our way to manage our products, configuration, pricing and quotes. We are slowly growing to also add in the contract lifecycle as well.

Pros

  • Manage products
  • Manage configurations
  • Build Quotes

Cons

  • Costing
  • Price build up
  • Ability to provide options.

Likelihood to Recommend

It does a great job of being able to build out configured projects, but it does not handle customizations beyond the pre-built configurations very well.

VU
Verified User
Manager in Information Technology (5001-10,000 employees)
Vetted Review
Conga CPQ
5 years of experience

Conga CPQ Review

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use Conga CPQ to learn and test out new features, and understand what functionality can be used for automating business flows in the Quote to Cash space.

Pros

  • Intuitive, streamlined flow
  • Handles Enterprise level quotes
  • User friendly, guided selling

Cons

  • Support for 3rd party Product configurator is missing
  • Pricing engine needs to be made more robust
  • Handling of very large quotes is not there

Likelihood to Recommend

For creating quotes quickly, Conga CPQ is good

For creating large quotes, it is limited

VU
Verified User
Director in Professional Services (501-1000 employees)
Vetted Review
Conga CPQ
10 years of experience

Conga CPQ for financial services

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We are using Conga CPQ today for our end to end sales process.

Pros

  • Configuring pricing and discounts
  • Easily finding the products for my customer
  • Automating our discount and term approval process

Cons

  • Complex product configurations
  • Addressing cross business bundles

Likelihood to Recommend

Conga CPQ has helped automate our offline sales process

VU
Verified User
Director in Legal (1001-5000 employees)
Vetted Review
Conga CPQ
8 years of experience

Conga CPQ Review

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

global process for quoting and integration with SF

Pros

  • localize with country pricing
  • easy configuration of products
  • validation

Cons

  • faster performance
  • more intuitive error messages
  • High complex and low complex processing

Likelihood to Recommend

facilitiates ease of quote creation and approval processes. Allows for an interactive process including inputs from cross functional teams.

EH
Erica Hernandez
Sr manager in Sales at Abbott (5001-10,000 employees)
Vetted Review
Conga CPQ
5 years of experience