TrustRadius Insights for Conga Advantage CPQ are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Advanced Pricing Rules: Users have praised the highly advanced pricing rules in the system, eliminating the need for custom code and making pricing strategies more efficient. This feature streamlines the pricing process and enhances overall productivity for users.
Configurability for Various Sales Types: Customers appreciate the highly configurable user experience that supports various types of sales simultaneously, providing them with flexibility and adaptability to cater to diverse sales scenarios effectively. The system's versatility in accommodating different sales models is a significant advantage highlighted by users.
Regular Releases of Enhancements: The regular releases of enhancements and new features are well-received by users, allowing for continuous improvement and ensuring that their evolving needs are met effectively. This consistent enhancement cycle demonstrates a commitment to keeping the system up-to-date and aligned with user requirements.
We primarily use Conga Advantage CPQ to align configuration, pricing and quoting within a single centralized system. We have a wide variety of product catalogs and sometimes our quotes can vary from client to client. Conga Advantage CPQ helps us streamline everything and makes our work more efficient. Additionally, their support system is also very well maintained and I love engaging with their support team.
Pros
The automated pricing to signature functionality is very cool. This helps us close faster
Real time sharing of inputs is possible via Conga CPQ which helps us communicate better with different teams
The reports and dashboards are very much intuitive and help us make informed data driven decisions
Cons
Integration of all microsoft tools is not available which is a drawback
First time users may find onboarding to the platform little difficult as there are very less knowledge materials available
The cotract terms and billing schedules can be better maintained
Likelihood to Recommend
One of the main advantages for us with Conga Advantage CPQ is the centralized repository that it provides for all our quotes and schedules. We have a wide variety of product and service catalog and need inputs and confirmations from different teams. Conga Advantage CPQ helps us achieve this in a smooth and efficient manner.
Conga Advantage CPQ has been of great advantage for us, and we primarily use it to generate prices and finalise quotes. We have multiple channels through which we sell, and we use Conga Advantage CPQ to unify pricing and terms across channels in order to create a single source of truth. Also, getting contract signatures is seamless with Conga Advantage CPQ, which I like very much.
Pros
Automated Contract Signature from the pricing feed
Seamless way of converting quotes to final orders through Advantage CPQ
Proactive AI agents to help with deal closure
Cons
There is a limitation when it comes to large carts which is a hassle sometimes
The initial set up of products, and pricing rules is a time consuming and a tedious process
More integrations can be provided with basic tools
Likelihood to Recommend
Conga Advantage CPQ is one of the most reliable software solutions that I have used. It can easily handle complex product and pricing configurations in a seamless manner. Also, the quote to final order creation is a quick process. The dashboards are also very much detail-oriented and intuitve which I like very much.
We use the product for guidance and to really make sure we're optimized on the products we sell.
Pros
The segmentation piece is done really well.
Cons
I would say maybe a little more clarity on the normal networks used for the general core. A little bit more of a deeper dive on how those neural networks are working, just to look at it from a technical standpoint.
Likelihood to Recommend
Areas where it's well-suited are where there's a robust data set available. Areas where it's not suited are where you have very limited data because you need a robust dataset to really infer from that.
VU
Verified User
Employee in Professional Services (10,001+ employees)
We are using Conga Advantage CPQ for our Quoting process. We were facing a large cart issues when we have large number of products in the cart it was failing. With the Conga Advantage CPQ we are able to add more than 100 products into the cart.
Pros
Large Cart
Approvals
Cons
The sync back. We need the data immediately syncing back to Salesforce once we finalize the cart.
Deployment process. Currently we need to do a lot of manual steps to migrate the changes from one org to the other.
Sandbox setup : Once we refresh the Salesforce sandbox there are a lot of manual steps to connect it with the CPQ advantage sandbox.
Likelihood to Recommend
Mainly for large cart. We can add large number of products into the cart.
We are using Conga CPQ which is on top of our Salesforce platform for our qouting & pricing process. Our current main challenge is performance, and we are expecting to see much better performance in Conga Advantage platform.
Pros
We are using configuration code based ordering which is customization but very crucial functionality for our business.
Cons
API Documentation
API performance & design
configuration code based qouting functionality
Likelihood to Recommend
I think that Conga CPQ is working nicely with business in which products are quite simple and more like contract management.
VU
Verified User
General Manager in Manufacturing (1001-5000 employees)
we leverage the Conga Advantage CPQ for our Global goto market order capture scenario for product sales and services contract quoting. It helps with making sure the Configuration correctness and quality of order are upheld.
Pros
Pricing
Approvals
Cons
handling complex product configurations and rules
performance especially during configuration process
transitions between configuration and pricing could be faster
Likelihood to Recommend
Conga Advantage CPQ handles simple standalone products well. when it comes to Configurable products, while it provides good flexibility of defining complex structures and rules, the runtime execution of the configurator engine performance could be better, especially when it comes to transition between configuration process and pricing. ability to define predefined configurations capability can be improved as well.
VU
Verified User
Director in Information Technology (10,001+ employees)
We are using Pros pricing optimization product to drive better pricing and maximize our margin. We will implement it for international regions for all product lines.
Pros
AI dynamic pricing recommendation
Data model is flexible and configurable
Real time integration
Cons
Will need to understand how to use the analytics dashboard for insights
Incorporate more general marketing competitor data source
Likelihood to Recommend
For Pros pricing optimization, it is well suited for our business needs as we need to have recommended pricing based on all different data attributes at item level and roll up to bundle level which Pros works well
VU
Verified User
Director in Information Technology (5001-10,000 employees)
We have been a platform user for years and the Price Optimization toolkit is an invaluable tool and the system of record for our Price Setting activities (strategic pricing) and also supporting our transactional / discounting decision making to optimize Price Realization (Price v Win Rate) in quoting.
Pros
Loading/interface
Annual process management
Applications for next generation product price-targeting
Cons
Training for non-Pricing professionals
Explainability / transparency of price recommendations
Changes for anomalous events (tariffs, targeted inflationary events)
Likelihood to Recommend
Conga Advantage CPQ applies better to higher volume activities (product), v Projects
VU
Verified User
C-Level Executive in Finance and Accounting (10,001+ employees)
We use Conga Advantage CPQ to price all out current product offerings from SaaS products, I&T, Consulting Services, and Hardware. Our business need was to move away from spreadsheets to a centralized pricing system that is the true source of truth.
Pros
Speed of pricing on Advantage Platform
Reporting and dashboard customization
Cons
Salesforce platform scalability
Likelihood to Recommend
Conga Advantage CPQ Platform is a game changer for large and complex situations. If the number of line items is small (100 or less) and pricing complexity is low then the SalesForce Platform version is probably sufficient.
VU
Verified User
Administrator in Product Management (1001-5000 employees)
Price Optimization and management helps provide clarity around managing global and regional price differences. We can see optimization guiding intelligent price decisions based on win rate probabilities. The real-time feedback delivered to the deal desk speeds up decisions.
Pros
It delivers real-time price guidance to the deal desk leveraging historic wins to shape recommendations
It brings price management into a single platform to be used globally
It helps us set and implement guidelines quickly.
Cons
It would be great to do price simulations for all changes, not just the ones assigned a price method to make the change.
Expose the training to become more self-sufficient developing methods, custom insights, and simulations in the on-boarding/implementation phase so we are more equipped to self-serve on minor changes
Likelihood to Recommend
SPOM is particularly useful in bringing all our price data into one location to manage on global and regional scales. It adds transparency where it didn't exist in the past. Optimization is a game changer in sifting through win data to make real-time recommendations based on our transaction history. This coupled with business rules makes changing discount recommendations easier to manage.