Curve Dental

User-friendly Interface: Many users have praised Curve Hero's intuitive and user-friendly interface, which makes it easy to navigate the software even for those with average computer skills. The drag and drop features save time, while videos and tasks help new employees get up to speed quickly.

Cloud-based System: The cloud-based system of Curve Hero has impressed many users as it allows them to log in from anywhere and access patient information without the need for servers or backups. This feature is especially useful for staff members who need to work remotely or access patient information outside of the office.

Great Customer Service: Users have been pleased with the excellent customer service provided by Curve Hero, with quick and helpful responses from the support team whenever needed. The training modules provided by Curve Hero are also viewed as very helpful by users who use them whenever they have questions or concerns.

Cumbersome Billing Module: Several users have found the billing section difficult to navigate and adjust to, leading some to wish that they could select pre-set folders for files and letters. Some users also find it challenging to manage payment plans because there is no option to enter the amount that the patient is paying, while billing statements are too long.

Lack of Customization: Many reviewers expressed frustration with Curve Hero's lack of customization options. Some users feel that customizing certain aspects of the software can be time-consuming or challenging, while others want more control over how their financial reports are shared.

Issues with Imaging System: A significant number of users have reported issues with Curve Hero's imaging system. Some find it cumbersome and time-consuming to use, leading clinicians to appear less confident during procedures. Others believe that the imaging system needs improvement in auto-rotating images, annotating root canals or implant placement, and tracking lab orders accurately.

Based on user reviews, here are the three most common recommendations for Curve Hero:

1. Schedule a light workload during the first week and ensure IT devices are up to date. It is important to have adequate time for managing and adjusting to the software conversion.

2. Don't hesitate in asking for help and practice using the software to learn all its features. Take advantage of Curve Hero's prompt customer service and user-friendly interface.

3. Carefully consider data integration and compatibility with imaging devices when using Curve Hero. Evaluate radiographic quality and ensure the software meets daily challenges.

Overall, users highly recommend Curve Hero for dental offices due to its ease of use, constant improvement, accessibility, and efficient customer support. It is suggested that potential users watch demos, talk to other offices, and carefully consider their daily challenges before making a decision on dental software.