Name: Custplace
Author: Custplace

Help Desk

Web and Video Conferencing

Customer Support

Beta Testing

Continuous Integration

Development

Alumni Management

Education

Business Intelligence (BI)

Collaboration

Contract Analysis

Demand Planning

Emissions Management

Knowledge Management

Online Notary

Payment Facilitation

Enterprise

Accounting

Travel Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

HR Service Delivery

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AIOps

API Design

App Development

Cloud Storage

Data Center Backup

Data Center Networking

Data Center Outsourcing (Canada)

Data Integration

Data Replication

Database-as-a-Service (DBaaS)

Enterprise Printing

Fraud Detection

Integration Platform as a Service (iPaaS)

Managed Detection and Response (MDR)

Mobile Data Security

Network Performance Monitoring

Secure Access Control

Service Virtualization

Value Stream Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Content Marketing

Creative Management

Ecommerce Personalization

Email Marketing

Market Research

Marketing Automation

Marketing Resource Management

Social Media Analytics

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Onboarding

Customer Relationship Management (CRM)

Point of Sale

Predictive Sales Analytics

Sales Consulting

Sales Dialer

Sales Incentive Compensation Management

Sales Training

Sales

Virtualization Security

Security

Financial Services CRM

Hospital Management

Medical Office EMR & EHR

Revenue Cycle Management (RCM)

Shipping

eDiscovery

Vertical-Specific

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Custplace is a platform offered by the vendor Custplace that aims to assist businesses in collecting, centralizing, analyzing, responding to, and distributing customer feedback. This tool is marketed as suitable for businesses of various sizes, including small enterprises to large corporations. According to the vendor, Custplace caters to a wide range of professions and industries, such as retail, e-commerce, hospitality, healthcare, financial services, banking and finance, insurance, education, real estate, and construction and renovation.

## Key Features

**Collecter des avis**: According to the vendor, Custplace offers customizable online review collection solutions that can be integrated into the sales process. It also provides training for in-store review collection by staff.

**Diffuser les avis**: Businesses using Custplace can display customer reviews on their websites and benefit from a partnership with Google for increased visibility. Reviews can also be distributed on PagesJaunes.

**Centraliser les avis**: Custplace allows for the management of roles for each point of sale, tracking of review collection activity and results, and simplified creation and management of store profiles, according to the vendor.

**Analyser la satisfaction client**: Using NLP technology, Custplace provides scoring and analysis of customer reviews, enabling businesses to identify strengths and weaknesses in store performance. It also allows for the creation of a consumer panel through QR codes on product packaging, according to the vendor.

**Améliorer la visibilité locale**: Custplace aims to help optimize local SEO through store reviews, partners with Google to appear in top positions for "discovery" queries, and increases in-store traffic through review distribution on Google, according to the vendor.

**Avis produits**: Businesses can collect reviews for each product or service sale and display star ratings on their pages using ready-to-use widgets and integrations. The platform also allows for the measurement of conversion rate evolution, according to the vendor.

**Avis salariés**: Custplace enables the collection of employee reviews, certified with the NF label. Using NLP technology, it analyzes employee experiences and allows for the distribution of reviews to candidates and integration into HR systems, according to the vendor.

**Déployer la bonne solution de collecte**: According to the vendor, users can send personalized review invitations via email, SMS, or in-store methods. Custplace offers multichannel solutions to adapt to the specific needs of each business, and review collection can be automated directly from the CRM.

**Diffuser les avis**: According to the vendor, Custplace allows for the display of authentic and real-time reviews using widgets, integrated star ratings in Google Ads, and improved search engine visibility through customer reviews.

**Renforcer la visibilité de la marque**: Custplace enables businesses to display trust badges on their websites, present reviews on social media to engage the audience, and display a Custplace certificate in physical stores, according to the vendor.

Podium, formerly Repdrive, is a ratings and review management platform from the company of the same name in Provo, Utah.

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Custplace

Customer ratings and reviews influence purchase decisions. Consumer Ratings & Reviews Software typically helps consumer brands and retail businesses:

- Monitor and respond to ratings and reviews across the Web for the purpose of reputation management
- Collect ratings and reviews from customers to create valuable user-generated content
- Syndicate that content or moderate and display it on their website to improve conversion

Consumer Ratings & Reviews

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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Consumer Ratings & Reviews Software

Custplace

Overview

What is Custplace?