SolarWinds Dameware Remote Support (DRS) has 2 pricing edition(s), from $276 to $388. A free trial of SolarWinds Dameware Remote Support (DRS) is also available. Look at different pricing editions below and read more information about the product here to see which one is right for you.
Dameware Mini Remote Control$276On Premise per technician, unlimited end users | Dameware Remote Support$388On Premise per technician, unlimited end-users |
For the latest information on pricing, visit http://www.dameware.com/products/remote-support/licensing-and-pricing.aspx
DameWare Remote Support and Mini Remote Control are licensed based on the number of technician users that use the software for remote administration. There are no limits or restrictions for the number of end-users supported or the number of remote endpoints/computers supported. As you buy higher counts of licenses, the per-seat pricing goes down giving you a reduced total price.
| Feature | Free Version | Paid Version |
|---|---|---|
| Phone | Available | Available |
| Available | Available | |
| Forum/Community | Available | Available |
| FAQ/Knowledgebase | Available | Available |
| Social Media | Available | Available |
| Video Tutorials / Webinar | Available | Available |
It is more cost effective than most other tools It has enabled us to access our server in … also uses DRS. We are responsible for the entire organizations IT. I am in charge of the entire organizations IT/technical needs from Sales to delivery. Occasionally … Price…
SolarWinds products to one extent or the other. I feel the price for the solution is very fair and a good value for the product.
We choose Dameware due to its price and ease of use while also providing security around the product.
any of the other Remote Support products I've tested and it's much more affordable than almost any other program in this class. It has all of the features
Very affordable Great GUI Easy to use … fast, efficient and has a simple interface. Very easy for users to use and cost less than other solutions. If your company currently uses something else … else and is willing to try other options, have a look at Dameware. The price…
For the cost, DameWare was the best product with the most features. It provided the most relevant features for a support desk to troubleshoot issues without … For the cost, DameWare was the best product with the most features. It provided the most
Cost and SMB were the main factors (fit).
nice, however, those solutions also have a much higher price point. We couldn't justify the cost when the majority of our need is for devices on the network … We chose DameWare due to price and it's integration with our selected help desk application. I have used several other competing products in t…
environment. We use another tool for those support sessions Cost, while not overly expensive it isn't free. … This tool is really a good investment, support fees are in line with industry norms and allows for effective use by…
All positive ROI for reducing cost of helpdesk operations. It looks like we may be able to improve it further … DameWare Remote Support is the easiest and most cost effective way to support our end users.
DameWare is cheaper and still gives me the functionality that I need.
endusers Saves money on traveling to user Helping uses from a distance with no cost
Price Product Features Product Usability … Price and Product Features are great
environment. I would recommend TeamViewer. It's a one time fee for the product and you own it. No monthly fees.
product that beats the price is Real VNC. And that does not have the feature set that DameWare includes. Both LogMeIn and TeamVeiwer cost way too much to justify … For the price, I can't really think of anything that is left out. I would like a way t…
server allows us to activate by user instead of per computer helps to save on cost.
is to be expected. While the cost per license is measurably higher, the ROI is worth the investment at the current price point compared to the other products
capabilities for other scenarios, but I have not utilized these functions. For the price it is very good. … capabilities for other scenarios, but I have not utilized these functions. For the price it is very good. … Wind s…
DameWare Remote Support is hands down the way to go - both in ease of use and cost effectiveness. If you support a lot of remote users who are not on your local … stated previously, DameWare Remote Support is hands down more seamless and cost effective in a local network…
Price Product Features Product Usability Prior Experience with the Product … two previous locations and already know that I had to have it here. Good price and exceptional ease of use.
The cost vs the amount its needed is not feasible.
From purely a price perspective the DameWare solution was significantly less expensive than the previous remote support application … We previously utilized LogMeIn. They increased the pricing of their solution which made us reconsider it. I inherited LogMeIn. I am … possibly…
Price Product Features Product Usability Prior Experience with the Product
didn't look into the pricing of Kaseya but felt that DameWare Remote support was a reasonable price with the yearly maintenance fee being within my budget … ease of use is primarily the main driving force. Like I said before, the cost savings and time management have been…
