Dayforce vs. UKG Pro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dayforce
Score 7.9 out of 10
Enterprise companies (1,001+ employees)
Dayforce HCM is a cloud-based platform encompassing HR, payroll, benefits, and talent and workforce management. It provides companies with a scalable framework and real-time data, such as continual pay calculations, to enable efficient decision-making.N/A
UKG Pro
Score 8.0 out of 10
N/A
UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.N/A
Pricing
DayforceUKG Pro
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DayforceUKG Pro
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
DayforceUKG Pro
Considered Both Products
Dayforce
Chose Dayforce
We are still integrating our benefits from a third-party module, but having all other modules in a single application has led to cleaner data and more accurate information in one centralized location, which is a definite time saver.
Chose Dayforce
It makes it easier for our staff from the employee level and from the leadership level. Keeping everything in one spot is much easier to manage and keep up with.
Chose Dayforce
All of the info for Payroll, HR updates, employee updates, Time worked and PTO are in a single application, with a single login, updated in every screen or module in real time. There is no lag in data from screen to screen or from user to user, its almost instant.
Chose Dayforce
Less setting up users in multiple systems with multiple logins. Happier employees!
Chose Dayforce
There is a lot less room for error when everything is in one platform. All parties that need to be involved are notified in a timely manner, which allows us to provide better service for our staff. There's less paperwork with this process, and a lot less for us to worry about …
Chose Dayforce
It is not superior to other systems
Chose Dayforce
Time saving...UKG systems do not speak to each other well and it makes for time wasted and headaches. To get something done in ADP you need to make multiple calls and waste time speaking to multiple people. ADP GL creation is so complicated that I as never able to really make …
Chose Dayforce
There are a bunch of other products like Dayforce that I've evaluated over the past 5-10 years, just took too long to select them but as a general statement, there are not many of the major HRIS tools that I haven't explored at any given time. We've hit on the single …
Chose Dayforce
Negative impact. I do not like a single thing about this product.
Chose Dayforce
HR was using UltiPro in the past and payroll was using a different system we had to have files sent daily between the systems and now with one system we no longer have to transmit the files daily.
Chose Dayforce
I haven't used the other applications so I can't objectively compare but it has definitely made a difference having a single application on our business.
Chose Dayforce
We had been using Ultimate before we fully converted to Ceridian. The difference is amazing. We love being in a single system and Ultimate could not provide electronic scheduling and that feature was a big seller for us. With 2800 mostly part time hourly employees it is …
Chose Dayforce
The only difference that I have seen is that I no longer have to import the timesheets, although we do still import from a third party for one particular specialized group.
Chose Dayforce
End users not adopting the product. Time is money in our industry and our employee base knows it. It is extremely important to reduce the effort and time required.
Chose Dayforce
The transition of our timesheets to Dayforce was immensely helpful as we can monitor associate time in real-time in one place. The benefits of this are overtime tracking/prevention. We can also monitor costs and time errors at any point during the period without having to …
Chose Dayforce
We reviewed UltiPro at the same time and didn't like it as well as Dayforce. We were with Ceridian HPW before and this is a great improvement.
Chose Dayforce
We are able to audit and correct any errors before payroll is processed.
Chose Dayforce
Since we just implemented Dayforce HCM a little over a year ago, we are just beginning to see the benefits. Having Benefits and Payroll in a single application has been a great time saver after Open Enrollment and after a new hire. The coordination between WFM and Payroll has …
Chose Dayforce
The integration between HR, Time & Benefits, and Payroll works very smoothly, which allows us to trust and rely on the data we see. We especially like the ability to be in a module and pop into People to check a pay rate or other HR data. Also, being able to see the time data …
UKG Pro
Chose UKG Pro
I couldn't add the ADP module I used - but it was a great product for a small organization.

ADP Reporting was an extremely easy and powerful report writer
Chose UKG Pro
We evaluated Ceridian along with UltiPro and chose UltiPro because of functionality, flexibility, price, and customer service. We moved from ADP Vantage to UltiPro. UltiPro is less expensive, much more flexible, has more functionality, Ultimate is much more responsive in …
Chose UKG Pro
UKG [Pro (formerly Ultimate Software UltiPro)] is much easier to use and navigate than Ceridian. It is also much more robust whereas Ceridian is very generic
Chose UKG Pro
When it comes to service and support, there is no comparison between UKG, Ceridian, ADP, Workday or other HCM vendors out there. The support that we have received over the previous three years has been the best I've ever experienced in my 15+ years of working in human resources …
Chose UKG Pro
Ceridian had a far less robust benefit administration at the time we were implimenting a new product
Chose UKG Pro
Comparing to Workday, first thing you think of is cost. UKG has a better support system and support team. Engages well with customers and is not '3rd partied' out when it comes to support. Compared to Ceridian, in my opinion UKG is easier to use, easier to navigate, and also …
Chose UKG Pro
The decision making was done by our US team, they chose this as it seemed like the best option at the time. The level of service that we have been receiving lately, makes us wish we had chosen Workday. When UKG is working well it is fine, but when it is not it is very …
Chose UKG Pro
We evaluated many different products and UKG stood out in terms of support and variety of products offered.
Chose UKG Pro
I prefer Time and Attendance in Dayforce over the Time Management product we are using with UKG Pro. I prefer Payroll, HR Administration, and Reporting in UKG Pro. I also prefer UKG Pro's self-service options that allow me to find out how to utilize the system more effectively …
Chose UKG Pro
UKG has a more user-friendly reporting tool (Cognos) than Workday and ADP. I appreciate the ease of getting reports on the fly without security limitations. Self Service is a key factor for our employees as UKG is easy to navigate through the system and is much more …
Chose UKG Pro
UKG Pro offers almost everything we need and integrates well between modules and with external vendors. It is for the most part extremely intuitive and easy to use both as a user and administrator. Being able to report on almost all data fields in the system is extremely …
Chose UKG Pro
UKG Pro won hands-down. The flexibility, the family feel of the partnership, the customer support model, the reporting, the scalability, and the custom-programming needs of company-specific items were all much better than the competitors. The cost comparison also came in either …
Chose UKG Pro
The three most important factors that lead us to UltiPro:
Product Implementation - UltiPro provided a dedicated implementation team. All team members were very knowledgeable, extremely patient, and provided great feedback.
Cost - price negotiation was a key element. UltiPro …
Chose UKG Pro
UltiPro just worked better for our company. Easier to learn and teach, better fit our needs HR wise. It is worth the money hands down.
Chose UKG Pro
I used Ceridian and it worked very well with our benefit enrollment. We had one enrollment vs the 2 we have to open in UltiPro
Chose UKG Pro
UKG is more integrated and easier to support. It's also more robust in the level of options available for services.
Chose UKG Pro
UltiPro's reporting capability and the ability to easily see employment, compensation, and job history in a logical format and screen view were are main reasons for selecting UltiPro.
Chose UKG Pro
UltiPro is much better ease of use on both the employee and employer side. Ultipro is also always making updates as well.
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
DayforceUKG Pro
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Dayforce
7.9
582 Ratings
0% above category average
UKG Pro
8.4
805 Ratings
6% above category average
Employee demographic data8.1505 Ratings8.8733 Ratings
Employment history8.4540 Ratings8.7764 Ratings
Job profiles and administration8.0530 Ratings8.7735 Ratings
Workflow for transfers, promotions, pay raises, etc.7.8532 Ratings8.3723 Ratings
Organizational charting7.4483 Ratings7.8645 Ratings
Organization and location management7.8528 Ratings8.3658 Ratings
Compliance data (COBRA, OSHA, etc.)7.5352 Ratings8.1519 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Dayforce
8.4
582 Ratings
4% above category average
UKG Pro
8.6
748 Ratings
7% above category average
Pay calculation9.0568 Ratings9.0711 Ratings
Support for external payroll vendors7.5283 Ratings8.3337 Ratings
Off-cycle/On-Demand payment8.9132 Ratings8.9233 Ratings
Benefit plan administration8.0457 Ratings8.0645 Ratings
Direct deposit files9.0553 Ratings9.3704 Ratings
Salary revision and increment management8.5437 Ratings8.8575 Ratings
Reimbursement management8.1294 Ratings8.057 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Dayforce
8.0
528 Ratings
1% below category average
UKG Pro
8.5
564 Ratings
5% above category average
Approval workflow8.3496 Ratings8.8505 Ratings
Balance details7.8510 Ratings8.4530 Ratings
Annual carry-forward and encashment8.0417 Ratings8.1435 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Dayforce
8.1
594 Ratings
0% below category average
UKG Pro
8.5
800 Ratings
4% above category average
View and generate pay and benefit information8.5565 Ratings8.8771 Ratings
Update personal information8.7578 Ratings8.9778 Ratings
View company policy documentation8.1398 Ratings8.5566 Ratings
Employee recognition7.2206 Ratings7.4289 Ratings
View job history8.0474 Ratings8.9761 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Dayforce
7.6
97 Ratings
2% below category average
UKG Pro
8.6
190 Ratings
10% above category average
Tracking of all physical assets7.697 Ratings8.6190 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Dayforce
7.2
581 Ratings
5% below category average
UKG Pro
7.7
737 Ratings
1% above category average
Report builder7.6572 Ratings7.7716 Ratings
Pre-built reports7.7572 Ratings7.8727 Ratings
Ability to combine HR data with external data6.3400 Ratings7.6497 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Dayforce
7.9
374 Ratings
2% below category average
UKG Pro
8.7
559 Ratings
8% above category average
New hire portal7.8364 Ratings8.6556 Ratings
Manager tracking tools7.9320 Ratings8.7446 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Dayforce
7.7
241 Ratings
6% below category average
UKG Pro
7.9
378 Ratings
3% below category average
Corporate goal setting7.5202 Ratings8.1294 Ratings
Individual goal setting7.9221 Ratings7.7360 Ratings
Line-of sight-visibility7.6189 Ratings8.0252 Ratings
Performance tracking7.9226 Ratings7.8334 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Dayforce
7.8
265 Ratings
2% below category average
UKG Pro
8.1
466 Ratings
2% above category average
Performance plans7.6246 Ratings7.9416 Ratings
Performance improvement plans7.7210 Ratings7.7327 Ratings
Review status tracking8.0248 Ratings8.4437 Ratings
Review reminders7.9244 Ratings8.3398 Ratings
Multiple review frequency8.1219 Ratings8.3338 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Dayforce
7.1
119 Ratings
11% below category average
UKG Pro
8.6
188 Ratings
8% above category average
Create succession plans/pools7.494 Ratings8.6155 Ratings
Candidate ranking7.1102 Ratings8.5165 Ratings
Candidate search6.7107 Ratings8.5164 Ratings
Candidate development7.294 Ratings8.6153 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Dayforce
7.4
287 Ratings
6% below category average
UKG Pro
8.5
458 Ratings
8% above category average
Job Requisition Management7.6271 Ratings8.8436 Ratings
Company Website Posting7.6265 Ratings9.1424 Ratings
Publish to Social Media7.6222 Ratings8.8335 Ratings
Job Search Site Posting7.6254 Ratings8.9392 Ratings
Duplicate Candidate Prevention6.7217 Ratings7.2325 Ratings
Applicant Tracking7.5264 Ratings8.6423 Ratings
Notifications and Alerts7.3258 Ratings8.4390 Ratings
Best Alternatives
DayforceUKG Pro
Small Businesses
Patriot Software
Patriot Software
Score 9.1 out of 10
Patriot Software
Patriot Software
Score 9.1 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DayforceUKG Pro
Likelihood to Recommend
8.0
(622 ratings)
8.3
(931 ratings)
Likelihood to Renew
8.7
(86 ratings)
8.7
(194 ratings)
Usability
6.1
(60 ratings)
8.6
(188 ratings)
Availability
10.0
(12 ratings)
10.0
(74 ratings)
Performance
5.0
(13 ratings)
9.5
(331 ratings)
Support Rating
7.8
(65 ratings)
6.0
(493 ratings)
In-Person Training
7.0
(11 ratings)
9.6
(87 ratings)
Online Training
7.3
(18 ratings)
9.1
(202 ratings)
Implementation Rating
6.5
(43 ratings)
10.0
(86 ratings)
Configurability
8.9
(13 ratings)
9.9
(76 ratings)
Ease of integration
8.0
(8 ratings)
10.0
(65 ratings)
Product Scalability
9.9
(14 ratings)
9.3
(93 ratings)
Vendor post-sale
8.9
(18 ratings)
7.8
(55 ratings)
Vendor pre-sale
9.9
(12 ratings)
9.9
(48 ratings)
User Testimonials
DayforceUKG Pro
Likelihood to Recommend
Dayforce
Ceridian is well suited for transferring time data between systems to ensure employees are accurately compensated based on their time. Ceridian is not ideal when an employee has transferred to a different country. (As previously mentioned, we are required to create a new user record which with our setup requires the existing employee to be hired in the new location).
Read full review
UKG
UKG did well when we had issues with employees working for both agencies. We called the Rapid Response Team, and they fixed those issues on their back end. Another example is with the Amended W-2 form; they gave us instructions to do it ourselves, but it was not working, and need to make phone calls to get help.
Read full review
Pros
Dayforce
  • Reporting. It has an extensive report builder with stock reports, ad-hoc reports, and the ability to build your own custom reports.
  • Payroll. The continuous payroll engine makes processing complex payrolls much easier and faster.
  • Forms. The stock forms are a great jumping off point to start creating custom forms that work better for your processes and organization.
  • Documentation. Every module is well documented, and you're always bound to learn something if you read through them properly!
Read full review
UKG
  • UKG has an amazing support team to reach out to if assistance is needed
  • All add-ons of UKG Pro integrate seamlessly making it a powerful software program
  • UKG Pro is very configurable to meet the specific needs of companies
  • It is easy to use and navigate
  • The mobile app is loved by all employees and provides on-demand access
  • The Ultimate Community is amazing!! On-demand information on all products and how they are used. Connect with other companies that use UKG Pro and learn from each other.
  • The Learning Centre is also amazing!! Learning right at your fingertips anytime, anywhere.
Read full review
Cons
Dayforce
  • In payroll, there are sometimes issues with calculating pay when people’s rates change mid-pay period
  • Would love to see an option to assist with building SQL or XML statements in the future (maybe co-pilot AI?)
  • Would love an easy way to store pre-hire documents with candidates that syncs over to their HR profile when hired
Read full review
UKG
  • As UKG is aware, the support for customers needs some improvement. As the recent changes to the staffing/support hierarchy take effect, I hope to see some relief to the current frustrations.
  • As the UKG Pro products evolve, they need to become more integrated and less segmented. Having to purchase multiple products that then need to coordinate for processing leads to issues.
  • As users, we have a lot of options for self-service and customization, but some simple fixes still require assistance from UKG support. Give us the power to help ourselves whenever possible.
Read full review
Likelihood to Renew
Dayforce
We are highly invested in Ceridian's Dayforce product. It give us the flexibility and scaling that our growing company needs. Its potential reaches beyond the basic HR functions to the decision making that our Management Team needs. Ceridian is always innovating the employee and employee experiences to offer cutting edge options.
Read full review
UKG
We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
Read full review
Usability
Dayforce
I think it's very usable for the employee. I don't think it is as easy for the HR/PR admins - especially if there is an issue. There are so many setup screens that need to be looked at to try to figure out why payroll isn't calculating properly, hours aren't feeding over correctly, or benefits are not calculating properly. For the most part, they can't do their own troubleshooting. The same is true for the managers. Our managers find it cumbersome to go into make any schedule changes after the schedules have been generated.
Read full review
UKG
Mobile App: Really easy to use and its nice to have an HR software that actually has an mobile application to be able to enter time and to take care of everything with. Web App: The system is relatively easy to use with maybe a little training at the beginning if you have used another system. But the site is really easy to use and a lot better having everything under one roof
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Reliability and Availability
Dayforce
We have never experienced a total/unplanned outages that effected our ability to process payroll. However, there are times when the application's speed is significantly effected - and processing a payroll may take up to twice as long as normal.
Read full review
UKG
I've found Ultipro to be completely reliable. Outages are typically planned to occur on weekends and only once did I have connections issues connecting Citrix to the server where our environment was housed, but within the hour connection was restored. I think that's a pretty good track record, considering I've used the suite daily for over three years. Especially when processing payroll--say the internet goes down in the middle of you performing a task... Ultipro is able to recognize that a connection error occurred and quickly restores the process that was running, avoiding lost productivity.
Read full review
Performance
Dayforce
We haven't noticed any slow-down due to the integration of Dayforce WFM with our Ceridian HPL products (HRIS and Payroll). The new HTML view of the timesheets don't load as quickly as the old Silverlight view - however, we have gotten used to the change.
Read full review
UKG
Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
Read full review
Support Rating
Dayforce
Most of the time the support is great; it's not always super efficient but I always get the help I need. Occasionally it takes a lot longer than we had hoped or get conflicting responses. We had one ticket recently where we were told we would have to pay the service team to support us on the project and then another person called the next day with the solution to our query and was able to find a solution easily. Generally, though, the response is great and they either walk me though how to do something via a Zoom Meeting or they email step-by-step instructions on how to do it and say if I have questions we can set up a meeting to discuss further.
Read full review
UKG
The quality of UKG Support is related directly to the UKG rep. who handles the issue. In some cases you get someone who really is good at supporting the product and others may not have as much experience and it shows
Read full review
In-Person Training
Dayforce
Because the training we reviewed at Insights has changed how we use the system everyday. This is a key factor in our training.
Read full review
UKG
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
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Online Training
Dayforce
The online training is very good, there is a wide variety of topics offered and several dates and times. The instructors are very knowledgeable about the subjects they are teaching. There are so many ways to program Dayforce that just the basics seem to be covered in the class.
Read full review
UKG
Most of the online training was very generic (to be expected) but we had specific requirements for configuration that could have been better addressed with more individual sessions earlier on from our project team. However, we did finally begin booking training sessions with our implementation team which were recorded, and so provided additional information for how to correctly configure and test the system.
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Implementation Rating
Dayforce
Have a strong internal team. Communicate with your implementation team - they are there to make it work for you. Take the time to really think about how you want the system to work for you - in some cases, you may need to rethink your own business practices to see if you are working harder when the system could do it for you
Read full review
UKG
Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.
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Alternatives Considered
Dayforce
All of the info for Payroll, HR updates, employee updates, Time worked and PTO are in a single application, with a single login, updated in every screen or module in real time. There is no lag in data from screen to screen or from user to user, its almost instant.
Read full review
UKG
UKG Pro won hands-down. The flexibility, the family feel of the partnership, the customer support model, the reporting, the scalability, and the custom-programming needs of company-specific items were all much better than the competitors. The cost comparison also came in either close to or less than the others so the cost/benefit FAR outweighed the competitors.
Read full review
Scalability
Dayforce
Overall, we are extremely happy with the Dayforce WFM module. Our biggest pain point is concerning the twice annual software upgrades - which is the only reason I haven't rated them as a '10'. Because every customer is configured differently, the upgrades can sometimes have adverse effects on our current configured policies/rules. And although they roll-out the upgraded version in a test environment several weeks before go-live, not all testing is accurate in that environment. Some issues do not present themselves until you are working with live punches.
Read full review
UKG
Read full review
Return on Investment
Dayforce
  • Performance Reviews/Comp used to be handled via paper and tracking/reporting was a nightmare - having all of that in the system is so much more efficient and provides huge ROI
  • Our organization used to have big problems with hiring managers going rogue and hiring positions that aren't approved by Finance - we built an approval workflow in the system that triggers before any req is approved which has completely solved this problem
  • Dayforce Wallet has been a huge perk for our employees - it's heavily used and our crew love it
Read full review
UKG
  • We have increased our HR activities to 85% through UKG. OSHA and Leave need to be pulled in
  • Reduced from a 1000 pieces of pay statements to @ 10 per pay roll through Direct deposit and cash pay cards.
  • Onboarding signoffs have improved audit records for signed job descriptions, i-9 forms, hand book sign off and policy sign off
Read full review
ScreenShots

Dayforce Screenshots

Screenshot of Dayforce Home ScreenScreenshot of Scheduling DashboardScreenshot of Compensation DashboardScreenshot of Succession Planning - Talent MatrixScreenshot of Payroll DashboardScreenshot of Dayforce Mobile - Recruiting

UKG Pro Screenshots

Screenshot of UKG Pro People CenterScreenshot of UKG Pro PayrollScreenshot of UKG Pro Mobile AppScreenshot of UKG Pro RecruitingScreenshot of UKG Pro Employee Voice