Overview
What is Etail Solutions?
The Etail Solutions ERP offering is an eCommerce-focused platform that encompasses the business process lifecycle, from purchasing to fulfillment.
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- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Etail Solutions Feature Highlight: Supplier Competitive Analysis (Scouting)
Experts in eCommerce - Etail Solutions
Etail Solutions - Order Fulfillment Cross Docking for Amazon / Multi-channel merchants
Product Details
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- Tech Details
What is Etail Solutions?
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Reviews
Community Insights
- Business Problems Solved
- Pros
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Etail Solutions has become a go-to solution for businesses looking to streamline their e-commerce operations and solve various business problems. Users have found that the software's automation capabilities significantly reduce manual tasks and save time across different aspects of their business, including supplier and vendor integrations, shipping, and retail channel integration. This automation enables faster deployment and integrated processing of product catalogs and order processing, resulting in improved efficiency. Additionally, the full view of e-commerce sales channel integration configurations and mapping has been praised by users for saving countless hours and reducing onboarding timelines.
One key problem that Etail Solutions helps to solve is the management of custom product options within the order flow process. While implementing custom product options can be time-consuming and require back-and-forth communication to ensure correct implementation, users have found that Etail Solutions streamlines this process, resulting in accurate fulfillment of custom orders. Moreover, the software solves the integration challenges between marketplaces, vendors, and sellers by ensuring that all information is synced, saving time on data aggregation and vendor communication.
Another significant benefit of using Etail Solutions is its ability to serve as a hybrid ERP solution. Users have praised the software for cleverly solving process challenges with available resources and tools. It facilitates order and inventory management across various online retailers such as Amazon, Shopify, Walmart, Wayfair, and QVC. The easy integration with new marketplace platforms and simplified integration with existing ERP systems simplify operations for businesses.
Furthermore, Etail Solutions provides functionalities for both B2B and B2C websites, including order management, data analysis reports, and pre-built integrations with major e-commerce platforms. Users have found that deploying the software is easy and hassle-free with minimal IT disruption. The platform also enables complex order fulfillment and multi-location inventory management, allowing businesses to scale their D2C operational capabilities without replacing existing systems. Adding new sales channels becomes quick and effortless thanks to flexible supplier integrations and an ever-changing roster of the latest tech tools, providing businesses with the flexibility they need to expand their reach.
Overall, Etail Solutions offers an all-in-one, fully integrated approach that connects people, processes, and data across organizations to achieve a more efficient and effective workflow. It solves various e-commerce needs such as inventory management, purchase order management, and order fulfillment by managing all data from one true source and simplifying operations while reducing overhead. Additionally, Etail Solutions strengthens profit margins by repricing listings against competition using proprietary calculations, protecting businesses' P&L. Users have
Tailored Software Solutions: Users appreciate that Etail Solutions partners with them to design a software solution that meets their specific business needs. Several reviewers have mentioned that they value the fact that Etail avoids offering a one-size-fits-all product and instead works closely with customers to create a customized solution.
Efficient Order Processing and Inventory Management: The integration of Etail's software with internal systems has been highly praised by users for enabling faster order processing and providing complete visibility over product inventory and the order processing life cycle. This functionality has helped streamline operations for many businesses, resulting in improved efficiency and reduced errors.
Exceptional Support through ServiceDesk: Users highly value the exceptional support provided by Etail through their ServiceDesk. Many reviewers have mentioned quick response times, with someone usually responding within minutes of creating a ticket. This level of responsiveness is greatly appreciated by users as it helps resolve any issues or concerns promptly, ensuring smooth operations.
Complex and overwhelming for new users: Several reviewers have found Etail Solutions to be complex and overwhelming, particularly for those who are new to ERP systems or have little knowledge of the Amazon ecosystem. They feel that the depth of the product makes it difficult to find what they are looking for, leading to a steep learning curve.
Lack of intuitive user interface: Some users have expressed that the user interface of Etail Solutions is not always intuitive, which can pose challenges in usability. They believe that improvements in this area would greatly enhance their experience with the software.
Delays in resolving complex issues: While customer support is generally good, some reviewers have mentioned that complex requests may take a long time to be resolved. This has caused delays in finding solutions and meeting user expectations for issue resolution turnaround time.