ZoomInfo OperationsOS/RingLead is a comprehensive data quality management platform for sales and marketing operations teams to clean, enrich, and route their go-to-market data.
VP, Sales Development & Enablement in Sales at BillingPlatform (51-200 employees employees)
Use Cases and Deployment Scope
Ringlead / ZoomInfo Operations is a critical component of our Sales Operations function and for our Salesforce data hygiene. We use scheduled bulk update tasks to ensure the right Accounts and Contacts are assigned to the right Owners, and we create one-off tasks when turnover occurs on the team. We perform manual list imports throughout the week using a templated task in Ringlead, making it very quick and easy to create and update records in Salesforce for reports and dashboards of data that is otherwise managed outside of Salesforce. We wouldn't mess with that if we didn't have Ringlead to make it easy. We have a lot of automated tasks set up to date-stamp records that fit specific criteria, which enables us to build trending reports and then use the date fields in report filters, etc. We also use Ringlead to update picklist fields from our text formula fields, instead of building that as a flow in Salesforce, because Ringlead is much easier to set up and maintain over time with any adjustments we would want to make. It is a very powerful, intuitive tool.
Pros
Automated Field Updates based on easy to configure Filters.
Bulk Owner Assignment & Reassignment.
List Imports - to Create or Edit Records.
Deduplicate Records (Accounts, Contacts, Leads).
Add Contacts or Leads to Campaigns.
Cons
Accounts can now be added as Campaign members in Salesforce, but Ringlead isn't able to process Accounts that way yet.
We did a pilot of Ringlead's Enrich functionality and didn't find it very intuitive or useful enough to keep.
Return on Investment
No idea what EverString is, but Ringlead has enabled our Sales Operations team to remain a two-person team and easily keep up with all data updates and ongoing hygiene needed to support our entire go-to-market team.
Usability
Alternatives Considered
Highspot, Salesloft, ZoomInfo Sales, LinkedIn Sales Navigator, Orum, HubSpot Marketing Hub, 6sense, Demandbase One and Terminus ABM Platform
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Account Executive in Sales at Utility Cloud (11-50 employees employees)
Use Cases and Deployment Scope
We use ZoomInfo Operations to find the right people faster and keep our contact data fresh. It really helps us cut down on the time spent researching and makes our outreach way more targeted. It is a huge help for sales and marketing, especially when we are going after new accounts.
Pros
It is super helpful at pinpointing the right supply chain decision makers
It helps prioritize the leads with their intent data.
The expanded filters are extremely useful for targeting stuff like orgs with software we currently integrate with.
Cons
Sometimes the intent data can be too general
There are times when the integration will require manual cleanup after importing data
The UI can be hard to navigate without formal training
Return on Investment
EverString helps us zero in on the accounts most likely to convert, so we're not wasting time
With better prioritization, our team can get to the right people faster, speeding up sales cycles
We are seeing a stronger pipeline and more booked meetings from our BDR team
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Lead-Inside Sales in Sales at Freshworks (5001-10,000 employees employees)
Use Cases and Deployment Scope
We use ZoomInfo Operations to identify and prioritize our TAM focus accounts. We filter accounts within our region using criteria such as industry, employee size, and intent signals to identify companies actively researching relevant solutions. From there, we extract key prospect information at both the company and contact level—typically IT leaders and decision-makers. This includes verified contact details, org structure, and insights into current tools or initiatives.
We also leverage intent data to time our outreach when there is active interest, which improves conversion. Overall, it helps us build a targeted pipeline, focus on high-fit accounts, and engage prospects with more context.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Manager in Sales (51-200 employees employees)
Use Cases and Deployment Scope
We use ZoomInfo Operations to fully allow us to reach the correct people we need to speak with at other companies in any multiple forms of media. It is to keep us selling to the right people in the right way with exactly how they prefer to communicate in general.
Pros
Fills our CRM
Let's us now how they communicate
Gives some background
Cons
Sometimes the data is wrong or just outdated
Can be hard for new users to learn
You can tell when they became a public company, if you know what I mean
Return on Investment
By going with the mode of communication that ZoomInfo identified them using most, I certainly had more people pick up which lead to increased sales
Asking for someone by their first name instead of their job title got me past a LOT of gate keepers
Was able.to break into new territories and markets with the data from ZoomInfo
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Team Lead in Sales (501-1000 employees employees)
Use Cases and Deployment Scope
We have been using ZoomInfo Operations for the Lead generations and sales intelligence to get a head start for the scheduled meetings with our prospects. It has helped us in a lot many ways and we have been successful in getting the genuine leads from this tool compared to the other tools our Renewals and Sales teams have used before. The data of the generated leads is very accurate and upto date which is very rare in these times where the higher management of the SMEs change every now and then.
Pros
Lead Generation
Sales intelligence
Sales cycle data
Cons
The difficulty in configuration
Higher subscription cost
Return on Investment
Shorter Sales Cycles
Higher probability of meeting booked with prospects
Data available
Usability
Alternatives Considered
Apollo.io and Zoho CRM
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