ezCater

ezCater is a catering growth platform offered by ezCater, Inc. It aims to assist restaurants in expanding and managing their catering business. According to the vendor, ezCater provides solutions for customer acquisition, order management, and delivery logistics. The product is designed to cater to restaurants of various sizes, from small local establishments to large national chains. It is used by professionals in industries such as restaurant ownership, catering management, food service, event planning, and corporate sectors.

Key Features

Catering growth platform: According to the vendor, ezCater offers a comprehensive platform that helps restaurants grow and manage their catering business. It covers various aspects, including customer acquisition and professional delivery logistics.

Customer acquisition: The vendor claims that ezCater enables restaurants to reach high-value catering buyers, including those from Fortune 500 companies. It brings new buyers to the restaurant through its marketplace, potentially expanding their customer base.

Order management: Restaurants can utilize ezCater to capture more catering orders through multiple channels, such as the ezCater Marketplace, online ordering on their website, and offline ordering via phone or in-person. The vendor states that restaurants can build orders, send quotes, and collect payments, streamlining the ordering process.

Delivery logistics: According to the vendor, ezCater provides delivery solutions tailored to the operations of restaurants. Restaurants can manage their in-house drivers, simplify order assignment, and obtain driver reports. Additionally, the vendor claims that restaurants can request professional, reliable catering delivery drivers as needed, even with as little as 90 minutes notice.

ezCater Marketplace: The ezCater Marketplace aims to help restaurants reach high-value catering buyers, including those from Fortune 500 companies. Restaurants can showcase their brand on the marketplace to improve their search ranking and increase visibility to potential customers.

Marketing channel: According to the vendor, restaurants can leverage the ezCater Marketplace as a marketing channel to attract more customers. It provides an opportunity for buyers to easily find and order from them, potentially increasing their chances of securing high-value catering orders.

High-value orders: The vendor claims that the ezCater Marketplace attracts catering buyers who place significant orders, with an average order value of $336. This may help restaurants attract high-caliber clients that contribute significantly to their business growth.

5-star support: According to the vendor, ezCater provides 24/7 support to restaurants on the marketplace, aiming to ensure a smooth experience for both the restaurant and the customer. The vendor states that their dedicated support team promptly handles any issues that arise.

ezOrdering: ezOrdering is a purpose-built catering ordering solution offered by ezCater. According to the vendor, it allows customers to conveniently order catering online through the restaurant's website, potentially enhancing customer satisfaction.

Complexities of catering orders: According to the vendor, ezOrdering is optimized to handle the complexities of catering orders, aiming to ensure accuracy and efficiency in the ordering process. It simplifies the task of placing and managing catering orders for both the restaurant and the customer.