TrustRadius Insights
FAMCare has proven to be a powerful solution for users that require casenotes, helping them to streamline documentation and reduce the …
Overview
What is FAMCare?
FAMCare Case Management Software is a platform designed to optimize data collection, workflow, and outcomes for human services agencies. It offers a range of tools and features to streamline case management processes and improve efficiency. According to the vendor, FAMCare is suitable for organizations...
Recent Reviews
Leaving a review helps other professionals like you evaluate Case Management Software
Be the first one in your network to review FAMCare, and make your voice heard!
Get StartedPricing
N/A
Unavailable
What is FAMCare?
FAMCare is a case management software solution, from Global Vision Technologies (GVT, Inc) headquartered in St.Louis, Missouri.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
5 people also want pricing
Alternatives Pricing
What is Appian?
Appian is a low-code development and business process management platform. It features drag-and-drop design for app building, automated work processes, unified data management, and cloud-based deployment.
What is Salesforce Service Cloud?
Service Cloud is a customer service platform that helps businesses manage and resolve customer inquiries and issues. It provides tools for case management, knowledge base, omni-channel support, automation, and analytics, enabling companies to deliver exceptional customer service experiences.
Product Details
- About
- Tech Details
What is FAMCare?
FAMCare Case Management Software is a platform designed to optimize data collection, workflow, and outcomes for human services agencies. It offers a range of tools and features to streamline case management processes and improve efficiency. According to the vendor, FAMCare is suitable for organizations of all sizes, from small agencies to large government entities, and is utilized by social workers, case managers, government agencies, child and family services, and juvenile justice organizations.
Key Features
Best practice templates & forms: FAMCare provides a range of best practice templates and forms for efficient data collection in human services agencies.
Cloud-based or on-premise: FAMCare offers the flexibility of being either cloud-based or on-premise, allowing agencies to choose the deployment option that best suits their needs and preferences.
Advanced, role-based security and workflow: FAMCare ensures data security and privacy with advanced, role-based security features.
Ability to personalize and customize: FAMCare can be personalized and customized to meet the specific needs of each agency.
Additional Modules that Optimize Agency Effectiveness: FAMCare offers additional modules that enhance agency effectiveness and address specific needs.
Advanced Analytics and Reporting Tools: FAMCare provides advanced analytics and reporting tools to help agencies gain insights into their data and measure performance.
Mobile Technology: FAMCare is compatible with mobile devices such as tablets, smartphones, and iPads.
Advanced Security Platform: FAMCare ensures data security and compliance with its advanced security platform.
Form configuration tools: FAMCare provides form configuration tools that allow agencies to personalize and configure existing forms.
Comprehensive treatment plan with ongoing review tools: FAMCare offers a comprehensive treatment plan feature with ongoing review tools.
Client look up with filtering for referrals and clients: FAMCare includes a client look-up feature with filtering capabilities.
FAMCare Videos
FAMCare Overview - Web-Based, Child Welfare Software
FAMCare CONNECT - Human Services Case Management
FAMCare Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Comparisons
Compare with
Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
FAMCare has proven to be a powerful solution for users that require casenotes, helping them to streamline documentation and reduce the needed time and resources. With the ability to create personalized forms and reports based on different programs, users are able to customize the system to fit their specific needs. By saving all reports, notes, and files electronically, FAMCare helps organizations conserve physical space, time, and money.
The product also provides a comprehensive security system that ensures sensitive information is only accessible by authorized personnel. Additionally, users can easily differentiate between travel time and actual activity time with the system's reminders for filling out forms within a given time period. Overall, FAMCare has garnered high praise from users who highly recommend it to others looking for an easily customizable case management database.
Ease of Use: Reviewers have consistently praised FAMCare for being user-friendly, customizable, and easy to navigate. They appreciate the ability to access cases quickly and view notes without searching, as well as the Pathways module that allows them to create forms electronically. Multiple users have noted that they were able to transition from paper files to electronic documentation with ease using FAMCare's scanning capabilities.
Exceptional Customer Service: Many reviewers have mentioned how impressed they are with the customer service provided by FAMCare. Users appreciate having personalized support in creating a system that works for their unique business needs, and feel that the team is responsive, fast, and thorough in answering questions. Some users also noted that the team took time to troubleshoot problems fully.
Versatility: The versatility of FAMCare has been highlighted by several reviewers who value its customizability according to their specific data needs. Additionally, some users like how there are features in place which they do not need but may use later on if necessary.
Bugs: Some users have reported experiencing a lot of bugs while using FAMCare. These issues can make it difficult for users to use the software effectively and efficiently, causing frustration and lost time.
Difficult to Use: A number of reviewers have noted that FAMCare is challenging to use. The software takes a long time to set up and configure, with no clear user guide to help with this process. Additionally, some users have found that FAMCare is inconsistent across different programs and can be difficult to learn.
Requires Technical Knowledge: Many users have reported that FAMCare requires technical knowledge beyond their expertise. SQL coding skills are needed for creating forms or generating reports, which can be challenging for non-technical staff members.