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Flipdish is a versatile online food ordering app that has become an indispensable tool for takeaway and delivery businesses. Users have …
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Product Details
- About
- Tech Details
What is Flipdish?
Flipdish Features
- Supported: Reporting/Analytics
- Supported: Point of Sale (POS)
- Supported: Kitchen/Menu Management
- Supported: Billing & Invoicing
- Supported: Inventory Management
- Supported: Table Management
- Supported: For Restaurants
- Supported: Loyalty Program
- Supported: Online Ordering
- Supported: Order Management
- Supported: Routing
- Supported: Multi-Location
- Supported: Purchasing & Receiving
- Supported: Reporting & Statistics
- Supported: Third Party Integrations
- Supported: Alerts/Notifications
- Supported: Customer Accounts
- Supported: Mobile Access
- Supported: Online Payments
- Supported: Order Tracking
- Supported: POS Integration
- Supported: Restaurant POS
- Supported: Website Personalization
- Supported: Delivery Management
- Supported: Separate Checks
- Supported: Split Checks
Flipdish Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Android, iPhone, iPad |
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
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Flipdish is a versatile online food ordering app that has become an indispensable tool for takeaway and delivery businesses. Users have found that it excels in several key areas, making it a valuable asset for their operations. One of its standout features is the elimination of human error in taking phone orders, providing a quick and easy-to-read order format that ensures accuracy. Additionally, Flipdish offers the ability to offer discounts and promotions, allowing businesses to attract and retain customers by incentivizing repeat orders.
Another important use case of Flipdish is its effectiveness in advertising to customers without having to rely on social media algorithms or leave the business's platform. Users appreciate the ease with which they can reach out to their customer base and inform them about new menu items, special offers, or upcoming events directly through the app. The acceptance of card payments through Flipdish is also highly valued by businesses as it reduces in-store time and improves customer service during busy periods.
Furthermore, Flipdish has proven to be a valuable tool for increasing customer loyalty and expanding the customer base. The platform provides a comprehensive loyalty program feature that allows businesses to create measurable loyalty programs, encouraging customers to return and place more orders. This has resulted in significant growth in sales for many businesses that have integrated Flipdish into their operations. In addition, users highlight the unmatched consumer experience provided by the platform compared to other options available in the market.
Overall, Flipdish has established itself as an essential tool for takeaway and delivery businesses, offering a range of useful features that streamline operations, increase customer engagement, and drive sales growth. Its ability to eliminate errors in order taking, facilitate targeted advertising, accept card payments, and provide effective loyalty programs make it an invaluable asset for businesses looking to thrive in the competitive food industry landscape.
Inexpensive and Easy to Use: Many users have found Flipdish to be an affordable solution that is easy to use. They appreciate the cost-effectiveness of the software, which provides complete solutions for new businesses without breaking the bank. The user-friendly interface makes it simple for both customers and staff to navigate, ensuring a smooth experience.
Seamless Integration with Existing Systems: Numerous reviewers have praised Flipdish for seamlessly integrating with their existing systems. This integration gives them the impression that they are not using a third-party app, but rather an extension of their own business. By effortlessly syncing with their operations, Flipdish streamlines processes and enhances efficiency.
Outstanding Customer Service: Users consistently commend Flipdish's exceptional customer service. The dedicated support team goes above and beyond to assist users and ensure they maximize the software's capabilities. Whether it be prompt resolutions to issues or regular updates on progress, reviewers appreciate the friendly and helpful support they receive from Flipdish's customer service team.
Difficult Portal Access: Some users have found it challenging to make changes through the portal access, experiencing difficulties in navigating and updating their settings.
Limited Image Upload Capability: Users have expressed frustration over the inability to upload images from the back office, which hampers their ability to showcase their products effectively.
Cost of Integration with Other Services: Several reviewers have mentioned that integrating Flipdish with other services comes at a cost, which may be a deterrent for businesses looking to expand their capabilities.