TrustRadius Insights
FloatBot has proven to be an invaluable tool for businesses looking to optimize their outbound cold calling campaigns. Users have reported …
Overview
What is Floatbot?
Floatbot is Chatbot and Voicebot Development Platform that enables suers to build DIY conversational bots without coding. Its features include:1) Omni-channel - Floatbot is available on web, iOS, Android, facebook, WhatsApp, slack, viber, wechat, and Amazon Alexa. 2) A dashboard…
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What is Floatbot?
Floatbot is Chatbot and Voicebot Development Platform that enables suers to build DIY conversational bots without coding. Its features include: 1) Omni-channel - Floatbot is available on web, iOS, Android, facebook, WhatsApp, slack, viber, wechat, and Amazon Alexa. 2) A dashboard to manage…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
How Chatbot (Floatbot) integration in amazon Alexa
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Product Details
- About
- Competitors
- Tech Details
What is Floatbot?
Floatbot is Chatbot and Voicebot Development Platform that enables suers to build DIY conversational bots without coding. Its features include:
1) Omni-channel - Floatbot is available on web, iOS, Android, facebook, WhatsApp, slack, viber, wechat, and Amazon Alexa.
2) A dashboard to manage the workflows (DIY - do it yourself) with no coding or minimal coding.
3) Transactions with payment gateway integration for bill payment / top-up etc.
4) Login/Sign-up - Floatbot opens up login window inside AI chatbot.
5) Switch to live agent chat whenever required or on fall-back of chatbot.
1) Omni-channel - Floatbot is available on web, iOS, Android, facebook, WhatsApp, slack, viber, wechat, and Amazon Alexa.
2) A dashboard to manage the workflows (DIY - do it yourself) with no coding or minimal coding.
3) Transactions with payment gateway integration for bill payment / top-up etc.
4) Login/Sign-up - Floatbot opens up login window inside AI chatbot.
5) Switch to live agent chat whenever required or on fall-back of chatbot.
Floatbot Features
- Supported: Voice biometrics
- Supported: Self Learning AI
- Supported: Human-in-loop
- Supported: NLP Engine
- Supported: Speech to text
- Supported: Text to speech
Floatbot Competitors
Floatbot Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
FloatBot has proven to be an invaluable tool for businesses looking to optimize their outbound cold calling campaigns. Users have reported significant cost savings by eliminating the need to hire and train additional human resources for these campaigns. By automating repetitive tasks and handling multiple conversations simultaneously, FloatBot allows teams to focus on high-value activities such as closing deals and building relationships. This streamlining of the process has led to conversion rates that surpass those achieved by human appointment setters by at least three times, resulting in higher sales and revenue for businesses.
Another key use case of FloatBot is its ability to enhance customer support automation. Businesses have successfully implemented FloatBot as a WhatsApp bot, enabling them to answer customer queries and provide relevant information, leading to increased productivity in consumer support. Additionally, FloatBot has been utilized for managing customer queries with just a couple of support agents, allowing businesses to efficiently handle customer inquiries while reducing manpower requirements. The 24x7 availability of FloatBot enables businesses to respond to prospects at any time, overcoming support issues across different channels and time zones.
Furthermore, users have found FloatBot to be an effective AI automation tool for their websites. Automating user queries using FloatBot has not only saved time previously spent on handling general inquiries but also allowed businesses to track the number of users going through their services and generate sales inquiries. The seamless integration with existing systems and tools, such as CRM, has eliminated the need for manual data entry, reducing errors and enhancing overall workflow efficiency.
FloatBot's intuitive and user-friendly interface has made it easy for users and their teams to set up and configure the bot for their campaigns, even without extensive technical knowledge. The continuous growth and improvement of FloatBot ensure that users always benefit from the latest advancements and features, with the ability to provide feedback and shape the direction of the product.
Overall, FloatBot addresses critical business problems such as reducing costs associated with outbound cold calling campaigns, improving conversion rates, streamlining customer support, automating website inquiries, and increasing overall productivity and efficiency for businesses.
Game-changing AI: Many users have found FloatBot to be a game changer for their business, saving them significant amounts of money and achieving impressive conversion rates.
Intuitive User Interface: The user-friendly interface of FloatBot has received praise from multiple reviewers. It is intuitive and easy to use, even for team members without extensive technical knowledge.
Effortless Integration: FloatBot's seamless integration with existing systems and tools has been highly appreciated by users. It allows for a streamlined workflow and eliminates the need for manual data entry.
Limited awareness of functionalities: Some users have mentioned that they initially lacked awareness about all the functionalities and features of Floatbot. However, they appreciated the assistance provided by the Floatbot team in guiding them through the platform.
Improvement needed in statistics accuracy: A reviewer has suggested that there is room for improvement in the statistics provided by Floatbot. They believe that refining these statistics would lead to more accurate bot and user data, enhancing overall performance.
Less responsive after going live: One user expressed their perception that after their bot went live, they felt a decrease in responsiveness or engagement from the Floatbot team.