G12 Communications

G12 Communications has earned a strong reputation for its integration of Microsoft Teams with VOIP, bringing about significant improvements in communication processes and boosting team productivity. Customers have consistently praised G12 for its technologically advanced solutions and exceptional customer support. The company is known for being highly responsive, kind, and always ready to assist, consistently meeting high standards of professionalism and efficiency. G12's emphasis on staff training in professionalism is clearly reflected in their exceptional service, demonstrated by their timely resolution of support tickets.

One of the key use cases of G12's platform is its ability to efficiently manage incoming phone traffic and implement customized greeting strategies, effectively reducing unnecessary calls. The post-install support offered by the G12 team has been commended as fantastic, with prompt and friendly assistance throughout the entire process. Users have found G12's staff to be incredibly helpful, responsive, and open to considering custom scenarios, making them a pleasure to work with. Additionally, customers have highlighted G12's commendable responsiveness and support during hectic setup periods, including transitions from T-1 PBX systems to VOIP. Overall, users in office environments have expressed high levels of satisfaction with G12's phone system, appreciating both the responsiveness of the sales team and the efficiency of the implementation services provided.

G12 Communications stands out as an excellent choice for a VoIP system due to its unmatched support and quality of service. Customers are delighted with their decision to choose G12 and consider it a no-brainer due to the exceptional customer service they receive. The cloud-based UCaaS system offered by G12 further positions them as one of the best providers in the industry. With administration capabilities, e911 services, and flexibility for managing users, G12's system outshines older and antiquated systems that lack these features. Customers have been convinced to choose G12 over other providers due to the passion and conviction exhibited by their team alongside top-notch provisioning, porting, and support capabilities. G12's reputation for fast, efficient, and professional assistance during implementation and ongoing support has been instrumental in their success.