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The Goverlan Remote Administration Suite from Goverlan is remote administration software for IT management.https://dudodiprj2sv7.cloudfront.net/product-logos/ZP/OB/6F8BM0UQTZ42.PNGGoverlan - A Must have tool!This product is absolutely one of the best tools to provide support within our school district. We are extremely understaffed but this product allows us to remote control any device plus do mass deployments and reporting. Goverlan has a few glitches but is an overall extremely solid product that I have personally used since 2007.,Remote View and Control - provide remote support for Windows, Linux, and Apple machines. Goverlan is agent-based and Active Directory integrated making it super easy to track down a user or computer and provide assistance. Scope Actions - This is what Goverlan calls their remote procedures. Using this tool you can essentially use a building block type interface to evaluate a client and based on criteria perform an action whether that be reporting or software installation etc. This portion of the product is amazing and I cannot say enough good things about it but I do have one primary criticism. For all of this to work the client has to be online, any client that is unreachable fails and it simply moves on to the next. Because this is an agent based product it would be a very simple thing for them to force the agent to do a check for open job actions against a database on boot but they have not moved in that direction. Reporting - Again amazing. Set up your criteria and what you want reported back and Goverlan will scan the network and provide your choice of CSV or HTML based reports.,Machines must be online for actions to be performed, scopes allow you to rerun them against failed objects only but really a much better option would be for client agent to check in at power on for open jobs. Newest version of Reach is glitchy on Windows 10 requiring the occasional restart of the application.,10,With a product like this it is entirely possible that you will see large increase in Help Desk efficiency for those who are willing to take the time to fully explore its possibilities. Much more robust that any other remote support product I have used while still extremely cheap compared to competing products. This can bring enterprise level support options to those that may normally not be able to afford it. Reporting features are invaluable to anyone wanting to truly know what is happening on their network.,TeamViewer, GoToAssist and Zoho Assist,Bitdefender GravityZoneGovernlan Reach - more bang for the buckManagement of Windows Servers for configuration and monitoring. Application monitoring for SQL, Active Directory, File Shares,etc. Dashboard for performance statistics. Deployment of software updates.,Good configurable dashboard that can be personalized per audience Built in packages for monitoring standard applications that can be personalized easily Simple, easy to use update deployment configuration.,More standard application support Better cross platform support Better fail-over support,8,Provides significant options over "free" solutions such as Nagios without breaking the budget,System Center Operations Manager and Microsoft System Center Configuration Manager,Microsoft Azure, OneDrive, Google Drive
Windows
Goverlan Reach
5 Ratings
Score 8.8 out of 101
TRScore

Goverlan Reach Reviews

Goverlan Reach
5 Ratings
Score 8.8 out of 101
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October 30, 2018

Goverlan Reach Review: "Goverlan - A Must have tool!"

Score 10 out of 10
Vetted Review
Verified User
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This product is absolutely one of the best tools to provide support within our school district. We are extremely understaffed but this product allows us to remote control any device plus do mass deployments and reporting. Goverlan has a few glitches but is an overall extremely solid product that I have personally used since 2007.
  • Remote View and Control - provide remote support for Windows, Linux, and Apple machines. Goverlan is agent-based and Active Directory integrated making it super easy to track down a user or computer and provide assistance.
  • Scope Actions - This is what Goverlan calls their remote procedures. Using this tool you can essentially use a building block type interface to evaluate a client and based on criteria perform an action whether that be reporting or software installation etc. This portion of the product is amazing and I cannot say enough good things about it but I do have one primary criticism. For all of this to work the client has to be online, any client that is unreachable fails and it simply moves on to the next. Because this is an agent based product it would be a very simple thing for them to force the agent to do a check for open job actions against a database on boot but they have not moved in that direction.
  • Reporting - Again amazing. Set up your criteria and what you want reported back and Goverlan will scan the network and provide your choice of CSV or HTML based reports.
  • Machines must be online for actions to be performed, scopes allow you to rerun them against failed objects only but really a much better option would be for client agent to check in at power on for open jobs.
  • Newest version of Reach is glitchy on Windows 10 requiring the occasional restart of the application.
This product is a must for any help desk that is supporting an active directory based network. Scope action capabilities also make it valuable to systems administrators etc.
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October 12, 2017

Goverlan Reach Review: "Governlan Reach - more bang for the buck"

Score 8 out of 10
Vetted Review
Verified User
Review Source
Management of Windows Servers for configuration and monitoring. Application monitoring for SQL, Active Directory, File Shares,etc. Dashboard for performance statistics. Deployment of software updates.
  • Good configurable dashboard that can be personalized per audience
  • Built in packages for monitoring standard applications that can be personalized easily
  • Simple, easy to use update deployment configuration.
  • More standard application support
  • Better cross platform support
  • Better fail-over support
Inexpensive but full featured solution for IT Operations teams that need good tools.
Read this authenticated review

Goverlan Reach Scorecard Summary

Feature Scorecard Summary

File transfer (2)
8.5
Instant message (2)
8.1
Access to sleeping/powered-off computers (2)
5.3
Over-the-Internet remote session (1)
10
Remote management of servers & workstations (2)
9.5
Remote Active Directory® management (2)
9.5
Centralized management dashboard (2)
9.0
Session record (1)
9
Monitoring and Alerts (2)
7.9
Multi-platform remote control (2)
8.6

About Goverlan Reach

Goverlan Reach is a secure on-premise IT remote system management solution for corporate IT and IT services providers. Goverlan Reach enables companies to support all their users and machines, no matter where, and without the need for a VPN.

According to the vendor, key business benefits include:. Secure access to your users machines no matter where they are

. Enterprise-class Remote Control
. Active Directory administration and Password management
. Behind-the-scenes systems reporting and management
. Software and patch distribution
. IT workflow automation
. Compliance and security management


ENSURE SECURITY
Secure your organization and clients with an on-premises enterprise-class solution, on-premises credential manager, and centralized auditing.

TAKE CONTROL
Get instant access to attended and unattended machines, no matter where they are. Features like on-demand remote access, shadowing Citrix and Terminal Services sessions, and performance monitoring help keep you on top of your IT environment.

DELIVER UNPARALLELED SUPPORT
A range of powerful tools will help you manage remote users in the most secure environment. Multiple connection options allow you to support users regardless of their network location and quickly resolve their issues.
Categories:  Remote Desktop

Goverlan Reach Features

Remote Administration Features
Does not have featureScreen sharing
Has featureFile transfer
Has featureInstant message
Has featureSecure remote access with Smart Card authentication
Has featureAccess to sleeping/powered-off computers
Has featureOver-the-Internet remote session
Does not have featureInitiate remote control from mobile
Has featureRemote management of servers & workstations
Has featureRemote Active Directory® management
Has featureCentralized management dashboard
Has featureSession record
Does not have featureAnnotations
Has featureMonitoring and Alerts
Has featureMulti-platform remote control
Additional Features
Has featureBehind-the-scenes systems management
Has featureIT Process Automation

Goverlan Reach Screenshots

Goverlan Reach Competitors

Bomgar Remote Support Software, DameWare Remote Support, TeamViewer, LogMeIn Pro, ConnectWise Automate (formerly LabTech), ConnectWise Control (formerly ScreenConnect), Ivanti Endpoint Manager (formerly LANDESK Management Suite)

Pricing

Has featureFree Trial Available?Yes
Does not have featureFree or Freemium Version Available?No
Does not have featurePremium Consulting/Integration Services Available?No
Entry-level set up fee?No
EditionPricing DetailsTerms
Standard$15per operator per month
Professional$30per operator per month
Enterprise$50per operator per month

* Each operator license allows the remote management and support of an unlimited number of INTERNAL endpoints * Each license includes between 10 to 20 manageable EXTERNAL endpoints (based on edition). Additional external endpoint licence is $5 per node per year (volume discount available) * Operator licenses can be purchased on a perpetual or subscription basis

Goverlan Reach Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
10%
Mid-Size Companies (51-500 employees)
40%
Enterprises (> 500 employees)
50%

Goverlan Reach Support Options

 Free VersionPaid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Goverlan Reach Technical Details

Deployment Types:On-premise
Operating Systems: Windows
Mobile Application:No
Supported Languages: English