Goverlan Reach

Goverlan Reach

About TrustRadius Scoring
Score 9.1 out of 100
Goverlan Reach

Overview

Recent Reviews

Goverlan - A Must have tool!

10 out of 10
October 30, 2018
This product is absolutely one of the best tools to provide support within our school district. We are extremely understaffed but this …
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Pricing

View all pricing

Standard

$15

On Premise
per operator per month

Professional

$30

On Premise
per operator per month

Enterprise

$50

On Premise
per operator per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.goverlan.com/online…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is Goverlan Reach?

Goverlan Reach is a secure on-premise IT remote system management solution for corporate IT and IT services providers. Goverlan Reach enables companies to support all their users and machines, no matter where, and without the need for a VPN.

According to the vendor, key business benefits include:. Secure access to your users machines no matter where they are

. Enterprise-class Remote Control
. Active Directory administration and Password management
. Behind-the-scenes systems reporting and management
. Software and patch distribution
. IT workflow automation
. Compliance and security management


ENSURE SECURITY
Secure your organization and clients with an on-premises enterprise-class solution, on-premises credential manager, and centralized auditing.

TAKE CONTROL
Get instant access to attended and unattended machines, no matter where they are. Features like on-demand remote access, shadowing Citrix and Terminal Services sessions, and performance monitoring help keep you on top of your IT environment.

DELIVER UNPARALLELED SUPPORT
A range of powerful tools will help you manage remote users in the most secure environment. Multiple connection options allow you to support users regardless of their network location and quickly resolve their issues.

Goverlan Reach Features

Remote Administration Features

  • Supported: File transfer
  • Supported: Instant message
  • Supported: Secure remote access with Smart Card authentication
  • Supported: Access to sleeping/powered-off computers
  • Supported: Over-the-Internet remote session
  • Supported: Remote management of servers & workstations
  • Supported: Remote Active Directory® management
  • Supported: Centralized management dashboard
  • Supported: Session record
  • Supported: Monitoring and Alerts
  • Supported: Multi-platform remote control

Additional Features

  • Supported: Behind-the-scenes systems management
  • Supported: IT Process Automation

Goverlan Reach Screenshots

Operator console - Welcome pageReal-time user and machine management and supportRemote Desktop AccessGlobal IT Process AutomationGoverlan Task ManagerGoverlan File Manager

Goverlan Reach Competitors

Goverlan Reach Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)10%
Mid-Size Companies (51-500 employees)40%
Enterprises (more than 500 employees)50%

Goverlan Reach Technical Details

Deployment TypesOn-premise
Operating SystemsWindows
Mobile ApplicationNo
Supported LanguagesEnglish

Comparisons

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Frequently Asked Questions

What is Goverlan Reach?

The Goverlan Remote Administration Suite from Goverlan is remote administration software for IT management.

Who uses Goverlan Reach?

The most common users of Goverlan Reach are from Mid-sized Companies (51-1,000 employees) and the Utilities industry.

Reviews and Ratings

 (9)

Reviews

(1-2 of 2)
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Score 10 out of 10
Vetted Review
Verified User
Review Source
This product is absolutely one of the best tools to provide support within our school district. We are extremely understaffed but this product allows us to remote control any device plus do mass deployments and reporting. Goverlan has a few glitches but is an overall extremely solid product that I have personally used since 2007.
  • Remote View and Control - provide remote support for Windows, Linux, and Apple machines. Goverlan is agent-based and Active Directory integrated making it super easy to track down a user or computer and provide assistance.
  • Scope Actions - This is what Goverlan calls their remote procedures. Using this tool you can essentially use a building block type interface to evaluate a client and based on criteria perform an action whether that be reporting or software installation etc. This portion of the product is amazing and I cannot say enough good things about it but I do have one primary criticism. For all of this to work the client has to be online, any client that is unreachable fails and it simply moves on to the next. Because this is an agent based product it would be a very simple thing for them to force the agent to do a check for open job actions against a database on boot but they have not moved in that direction.
  • Reporting - Again amazing. Set up your criteria and what you want reported back and Goverlan will scan the network and provide your choice of CSV or HTML based reports.
  • Machines must be online for actions to be performed, scopes allow you to rerun them against failed objects only but really a much better option would be for client agent to check in at power on for open jobs.
  • Newest version of Reach is glitchy on Windows 10 requiring the occasional restart of the application.
This product is a must for any help desk that is supporting an active directory based network. Scope action capabilities also make it valuable to systems administrators etc.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Management of Windows Servers for configuration and monitoring. Application monitoring for SQL, Active Directory, File Shares,etc. Dashboard for performance statistics. Deployment of software updates.
  • Good configurable dashboard that can be personalized per audience
  • Built in packages for monitoring standard applications that can be personalized easily
  • Simple, easy to use update deployment configuration.
  • More standard application support
  • Better cross platform support
  • Better fail-over support
Inexpensive but full featured solution for IT Operations teams that need good tools.