isolved

Score7.9 out of 10

341 Reviews and Ratings

Community insights

TrustRadius Insights for isolved are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Efficient Payroll Management: Users have consistently praised the platform for its outstanding time efficiencies in payroll management and general reporting. The efficiency contributes to a positive user experience, making tasks quicker and easier to complete.

Seamless Integration Capabilities: Many users appreciate the seamless integration capabilities of the platform, which allow for easy connectivity with other software/systems. This feature simplifies processes and enhances overall workflow efficiency.

Robust Reporting Tools: The availability of robust reporting tools is highly valued by users, enabling them to create detailed and customizable reports tailored to their specific needs. These tools enhance data analysis capabilities and support informed decision-making within organizations.

Reviews

214 Reviews

Integrated HR Payroll and Time Tracking

Rating: 10 out of 10

Incentivized

February 4, 2026

Use Cases and Deployment Scope

We use isolved as our core HCM platform to manage payroll, HR, time, and benefits in a single system rather than across multiple disconnected tools, which helps reduce manual entry and errors. Day to day, HR, payroll, managers, and employees all log into the same cloud-based system for tasks like onboarding, time tracking, and accessing pay and benefits information.

Pros

Payroll processing
Onboarding and offboarding
Self-service and reporting

Cons

Integrations with third‑party systems
Support quality
New releases sometimes introduce issues into existing workflows

Likelihood to Recommend

isolved is generally well suited for small to mid‑sized organizations that want a single system for HR, payroll, time, and benefits, especially if they have fairly standard processes and need to reduce manual entry and paper forms. It is less appropriate for very large or highly complex organizations that require deep customization, very advanced analytics, or extremely flexible integrations across many best‑of‑breed systems.

Verified User

Director in Customer Service (11-50 employees)

Vetted Review

6 years of experience

Versatile and Robust Software for Everyone.

Rating: 10 out of 10

Incentivized

January 20, 2026

Use Cases and Deployment Scope

We use isolved to provide third-party payroll and benefits services to a wide range of temp agencies with wildly different setups and requirements. Some of our clients have a handful of employees, and some have thousands. Sometimes we only manage a company's temps, but we also often handle their managers and executives. And isolved can support all of it.

Pros

Automatically calculating benefit deductions.
Setting up and managing enrollments.
Running payroll for vastly different employee groups.

Cons

Enrollment Management is poorly optimized and takes forever to load.
Some isolved reports function in mysterious ways.
Functionality requests can take a long time to be implemented.

Likelihood to Recommend

I have not yet run into a scenario that isolved is not appropriate. There have been a few specific functionalities that isolved couldn't accommodate, such as paid PTO plans. If employees frequently switch between different legal companies with different EINs, isolved really isn't built to handle that, and we've had to come up with creative solutions.

Verified User

Technician in Customer Service (11-50 employees)

Vetted Review

1 year of experience

isolved Review

Rating: 8 out of 10

November 26, 2025

Use Cases and Deployment Scope

We use isolved for all of our Payroll, HCM, Time Keeping, etc clients. We have our hands in just about ever product that isolved offers for atleast one or more clients. Compliance Risk & Errors Automated Compliance: System automatically applies tax rules, labor laws, and benefits regulations across payroll and time. Minimizes risk of costly errors, audits, and compliance violations, especially across multiple states and offices.

Pros

Payroll
Onboarding
Availability of creating as many labor/org fields as needed

Cons

time keeping in general sometimes this can be tricky to use for both admins, employees, and middle management
Being able to go backwards and re distribute payroll labor. I know this is possible, but for example if department 200 wasn't created at the time payroll was processed it wont pick up the change after the fact.

Likelihood to Recommend

Well suited - certified payroll, as long as all appropriate fields are filled out at the time of payroll processing.

Less appropriate - clients who use scheduling, but only basic scheduling, have 45 different hour allocations due to groups of people. The scheduler will bog down the system, employee time cards will fail, and maintenance in general on these can be trouble some. Also shift diffs.

Verified User

Employee in Customer Service (51-200 employees)

Vetted Review

5 years of experience

[...] isolved review

Rating: 10 out of 10

October 7, 2025

Use Cases and Deployment Scope

The [...] uses isolved for payroll processing. It allows us to enter our employees into the system using a timeclock software as well to track hours worked. This software is very user friendly and I highly suggest it to any company looking to make a change for a software that's easy to use. The help desk is also ready at any given moment to assist with any issues that one might have in navigating.

Pros

reports that are needed at any point are easily ran or created for you
has timeclock software that is compatible
can clock in off site via cell phone

Cons

so far isolved has covered all our needs as a small to mid size [...]

Likelihood to Recommend

they are well suited for this [...]or any [...] because they can handle as little as a few employees or as many as needed in the payroll system

April Hall

CEO in Corporate at Union County Family YMCA (51-200 employees)

Vetted Review

10 years of experience

isolved Reference Review Streamlining HR and Payroll

Rating: 8 out of 10

October 7, 2025

Use Cases and Deployment Scope

We use isolved for payroll, timekeeping, benefits, applicant tracking, and onboarding/offboarding. This provides a solution that can start with the hiring and onboarding of an employee, from there employees are processed into the HRIS payroll platform where they are able to clock in and out, submit their new hire benefit enrollment, and view their paystubs. We have workflows set up that allow employees to update their taxes and other information within the system and it goes through an approval process before changes are made for payroll. When employees leave, we complete offboarding through the system. It can be a full cycle platform based on each companies needs.

Pros

Customer Support
Vast Reports and Report Writer Capabilities
Timekeeping
Customizations

Cons

More workflow capabilities
Being able to preview documents without having to download
Ability to copy a standard report and modify it without having to start over with a report writer

Likelihood to Recommend

There is always room for improvements and updates. More workflows and ways to make the process easier for both employees and managers as well as the HR department. More functionality improvements vs esthetics as the platform already looks great. More ways for a manager to be involved with their employees without having to add separate module.

Verified User

Employee in Human Resources (201-500 employees)

Vetted Review

3 years of experience

isolved works great

Rating: 10 out of 10

October 7, 2025

Use Cases and Deployment Scope

I use isolved for time keeping, payroll and benefit tracking mainly. Its ease of use & accuracy are just a couple points that make this a reliable platform to use for our company needs.

Pros

Time keeping records
Reporting
General ease of use
Customer service is great

Cons

Ability to allocate Workers Comp codes to multiple time segments within a day for a given employee as needed
NOTE: since this was first posted, the ability to allocate Workers Comp codes has now been made available

Likelihood to Recommend

This is the only platform I have ever used. It has been very easy to learn how to use. There has never been an issue with accuracy. Yearly, monthly and even employee specific reports are generally easy to run and understand

David Tierce

HR Manager in Human Resources at Barreto Manufacturing, Inc (51-200 employees)

Vetted Review

10 years of experience

isolved Review

Rating: 7 out of 10

Incentivized

September 11, 2025

Use Cases and Deployment Scope

timecard, time off requests, retrieving pay stubs, benefits, onboardings. All employees use it every day to clock in ad out and all of our new hires use it to complete onboardings

Pros

ease of use
time tracking

Cons

takes multiple attempts to login a lot of times

Likelihood to Recommend

it works well when it works but it is sometimes a struggle just to login to be able to clock in/out. The desktop version will ask for my email/password and I usually have to enter that 3 times before it logs me in

Verified User

Employee in Human Resources (201-500 employees)

Vetted Review

1 year of experience

isolved Review

Rating: 10 out of 10

July 30, 2025

Use Cases and Deployment Scope

We use isolved for pretty much everything from having employees apply to eventually leaving the organization in retirement. This system helps them to complete all of their new hire paperwork electronically, saves that into easily accessible files, complete their benefit paperwork each year, clock in/out on a daily basis, easily manage their paid time off. It is used every single day to help not only the HR team to be more efficient but our employees as well.

Pros

Very quick to assist with questions we might have.
Their platforms are user friendly and easy to use.
Constantly making updates and improvements.

Cons

Customization on the new employee paperwork screens would be nice.
Admin user over the phone is a little harder to use/access.
More customization on the analytics screen.

Likelihood to Recommend

isolved really helps with making the employee experience better. Instead of having to log into multiple different accounts to take care of all of their HR/payroll needs, we can easily do that in one screen.

Nicole Mitchell

HR & Benefits Specialist in Human Resources at AGRILAND FS Inc. (501-1000 employees)

Vetted Review

6 years of experience

isolved is versatile robust well-supported and always evolving

Rating: 10 out of 10

Incentivized

July 25, 2025

Use Cases and Deployment Scope

Our organization uses isolved as our primary tool, as we provide third party Payroll services to temp agencies across the country. We have client businesses that range from 50 employees into the thousands, and isolved is able to fit to each of their needs like a glove. Many clients have unique requirements due to their location or industry, and we are able to use the versatile and robust toolset of isolved to provide for all their needs.

Pros

Accurate payroll deductions and memos
Accurate benefit records
Smooth and automatic ACA reporting
Employee demographic and dependents updates

Cons

Benefits New Hire Probation periods are limited to one option per plan, resulting in duplicate plans to account for different NHPP.
Some report types are a bit limiting
Eligibility Rules can't be copied

Likelihood to Recommend

A company who wants to track their employee's ACA eligibility and compliance will be very happy with isolved's functionality, regardless of how many employees they have, saving the administrators a lot of time. A company with complex benefit eligibility and rules will usually be quite pleased with the variety of benefits isolved is capable of handling.

Verified User

Analyst (11-50 employees)

Vetted Review

1 year of experience

isolved Review

Rating: 9 out of 10

July 24, 2025

Use Cases and Deployment Scope

We use isolved as our payroll and HRIS solution. We run our benefits and COBRA tracking through isolved. We use the system for onboarding through offboarding and all employee functions through their employment. The employees clock in and out through the system to track times. This is done through the computer, timeclock or APP. The App is very functional for the employees.

Pros

The payroll processing has been a huge benefit in keeping our weekly payroll process on track and accurate.
The COBRA services are very beneficial and we do not have to do any tracking. I appreciate this process is no longer on my duty list.
I would say the third id probably the timekeeping. The system is effective for daily tracking and timecard review. The access to the time clock is exceptional with multiple access points. The adjustments for additional pay on holidays has been helpful.

Cons

Multiple pay rates would be an opportunity. Their solution was not effective for our use and was a challenge to work through.
I have not come across any vendor that has a solution for geofencing with rotating IP addresses. This is something we have asked for but not high on their priority list.
I do not have a third as we are happy with the system overall.

Likelihood to Recommend

I feel isolved is well suited for companies with 300 or less employees. In my experience anyway we seem to be running into a few issues that competitors have solutions for. I believe that isolved is good for most industries. I am not sure they would be a good solution for restaurants that need multiple pay rates for employees. There solution for this did not work effectively when we tried to implement it.

Mike Charlton

Director of HR in Human Resources at Feather Petroleum Company (51-200 employees)

Vetted Review

3 years of experience

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