Versatile and Robust Software for Everyone.
January 20, 2026

Versatile and Robust Software for Everyone.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

iSolved (modern)

Modules Used

  • Human Resources
  • Benefits Enrollment
  • Payroll
  • Time and Attendance
  • Hire
  • Data Integration & Audit
  • Compliance
  • Premium Reporting
  • Learn

Overall Satisfaction with isolved

We use isolved to provide third-party payroll and benefits services to a wide range of temp agencies with wildly different setups and requirements. Some of our clients have a handful of employees, and some have thousands. Sometimes we only manage a company's temps, but we also often handle their managers and executives. And isolved can support all of it.

Pros

  • Automatically calculating benefit deductions.
  • Setting up and managing enrollments.
  • Running payroll for vastly different employee groups.

Cons

  • Enrollment Management is poorly optimized and takes forever to load.
  • Some isolved reports function in mysterious ways.
  • Functionality requests can take a long time to be implemented.
  • Saves a ton of time with third-party integrations like Bullhorn.
  • Human error is significantly reduced due to the quality of isolved as a tool, with premium calculation benefits being a major factor.
  • Employees are pleased to work with isolved as a system.
isolved typically resolves cases within 5-7 days, but it can take weeks to reach a resolution. Ideas and requests for new functionality can take years to be implemented, even when they are quite popular among users. It would be nice if they could at least provide more frequent updates on the status of those requests.

Do you think isolved delivers good value for the price?

Yes

Are you happy with isolved's feature set?

Yes

Did isolved live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of isolved go as expected?

I wasn't involved with the implementation phase

Would you buy isolved again?

Yes

I have not yet run into a scenario that isolved is not appropriate. There have been a few specific functionalities that isolved couldn't accommodate, such as paid PTO plans. If employees frequently switch between different legal companies with different EINs, isolved really isn't built to handle that, and we've had to come up with creative solutions.

isolved Feature Ratings

9.4
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
9
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
9
9.9
Pay calculation
10
Support for external payroll vendors
9
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
9.7
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
9
9.2
View and generate pay and benefit information
9
Update personal information
10
View job history
9
View company policy documentation
9
Employee recognition
9
Asset Management ()
Not Rated
9.7
Report builder
10
Pre-built reports
9
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
9.8
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
9
Multiple review frequency
10
9.5
Create succession plans/pools
9
Candidate ranking
10
Candidate search
10
Candidate development
9
9.0
New hire portal
9
Manager tracking tools
9
9.3
Corporate goal setting
9
Individual goal setting
9
Line-of sight-visibility
9
Performance tracking
10
9.4
Job Requisition Management
10
Company Website Posting
9
Publish to Social Media
9
Job Search Site Posting
9
Duplicate Candidate Prevention
10
Applicant Tracking
9
Notifications and Alerts
10

Comments

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